Sat.May 20, 2023 - Fri.May 26, 2023

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Identifying and overcoming the innovation resistance

Jeffrey Phillips

All good stories need a protagonist and an antagonist, the "good' character and the not so good character to develop tension. Eventually, in any story, the tension is resolved - the protagonist wins (in the happy ending stories) or the antagonist changes sided, or the antagonist wins (unhappy resolution). Every story with any meaning or tension has these two opposing forces.

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10+ Continuous Improvement Techniques and Methodologies | KaiNexus

Kainexus

Continuous business improvement refers to the ongoing process of identifying, analyzing, and enhancing various aspects of a company's operations and processes. This process management approach constantly seeks ways to make the organization more efficient, effective, and competitive. This article will describe many of the most popular continuous improvement techniques and methodologies.

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Understanding the Limitations of AI

Faisal Hoque

Panaceas are hard to come by. And artificial intelligence (AI) is certainly no exception.

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What is innovation in business: The Ultimate Guide to Staying Ahead of the Game

IdeaScale

Innovation is the lifeblood of business. It's what keeps companies ahead of the curve, and it's what enables them to stay competitive in a rapidly changing market. But what is innovation in business, and how can it be used to stay ahead of the game? In this ultimate guide, we'll explore the ins and outs [.

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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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How Networks Power Transformation

Innovation Excellence

GUEST POST from Greg Satell In February 2004, Viacom announced that it would spin off Blockbuster Video into its own independent company, which gave its CEO, John Antioco, the opportunity to begin addressing the disruptive threat emanating from Netflix head on.

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Values Always Cost You Something. That’s What Makes Them Different From Platitudes.

Digital Tonto

Values are essential to how an enterprise honors its mission. They represent choices of what an organization will and will not do, what it rewards and what it punishes and how it defines success and failure. Perhaps most importantly, values will determine an enterprise’s relationships with other stakeholders, how it collaborates and what it can achieve.

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You can expect an explosion of innovation in the next 18-24 months from June 2023

Jeffrey Phillips

I am going to go out on a limb. Not a big limb, but any time you make a written prediction that people can come back and check, you put yourself at risk. My prediction has to do with innovation. Predicting innovation will seem unusual and risky for many people, because innovation seems so random and difficult to anticipate, like a lightning strike. But if you understand the conditions that make a lightning strike possible, suddenly the strikes don't seem so surprising.

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The Uplifting Wisdom of Fred Smith

CorporateIntel

I recently enjoyed the privilege of participating in a small group online discussion with Frederick W, Smith , the founder and longtime CEO of Federal Express. Imagine being at the helm of a global disruptor like FedEx for an uncanny five decades. Think someone like that might have a few things to say about the life and times of business, society, and learning?

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The Top Fears and Dangers of Generative AI — and What to Do About Them

Entrepreneur - Innovation

Here are a few of the biggest reasons people fear generative AI and potential solutions for each.

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The Continuous Improvement Process Explained Step by Step

HYPE Innovation

Continuous improvement is a process that involves making incremental changes to systems, processes, and products to achieve better results over time. It’s a crucial aspect of business management, ensuring that organizations remain competitive, efficient, and profitable in a constantly evolving marketplace.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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My innovation journey (so far)

Jeffrey Phillips

I think a re-introduction is in order. I've been leading innovation work for close to 20 years, writing about it on this blog and in my book (Relentless Innovation). I've made some great friends along the way and been influenced by a range of great innovation thought leaders. Over the last year, I needed to take a step back, to focus on some other things, and to get a new perspective.

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Fear is a Leading Indicator of Personal Growth

Innovation Excellence

GUEST POST from Mike Shipulski When was the last time you did something that scared you? And a more important follow-on question: How did you push through your fear and turn it into action? Fear is real. Our bodies make it, but it’s real.

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Jira and Acclaim Products: complementary product management tools

Sopheon

Managing a product is no easy feat — it involves juggling a wide range of tasks, from planning and tracking to executing and releasing. Jira and Acclaim Products are two complementary product management tools that product managers use to help them complete these tasks.

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Changing The Default: The Secret to Innovation Success

Phil McKinney

We live in a world designed to be convenient and easy for us. This convenience has led us to rely on defaults , taking the path of least resistance and not bothering to question the answers others have chosen for us. However, is this the best approach? Adam Grant, an organizational psychologist, and professor at the Wharton School of Business, has found that our reliance on defaults can have a profound impact on our creativity.

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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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The Art of Lean Product Development: How to Innovate Faster

helloFUTURE

In the world of product development, the only constant is change. The market is always evolving, customer expectations are constantly shifting, and your competitors are always on the move.

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Customers Have Bad Days Too

Innovation Excellence

GUEST POST from Shep Hyken You’ve probably experienced this. No matter how hard you try to please some customers, they aren’t happy. It’s frustrating, but at the same time, it’s reality. And speaking of reality, no matter how good you are at creating an amazing customer experience, it is the customer’s perception that counts.

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Understanding Lean Business Process Management Software | KaiNexus

Kainexus

Companies constantly seek ways to improve process efficiency and reduce waste in today's rapidly changing business landscape. One approach that has gained widespread popularity is Lean Business Process Management.

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The First Mover Myth: Why Being an Improver is Actually Better

Phil McKinney

There’s a commonly held belief that being a first mover is the key to success in innovation. While it’s true that pioneering a new product or service can garner interest and excitement, statistics show it doesn’t lead to success. The alternative is to be the improver who takes the best of what early movers have already created and significantly improves upon it.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Empowering Human Potential: The Synergy of Generative AI and Human Ingenuity

Tullio Siragusa

Empowering Human Potential: The Synergy of Generative AI and Human Ingenuity Exciting advancements in Generative AI have opened new avenues for creativity and innovation. With the human factor at the helm, the possibilities are boundless. The Tech Leaders Unplugged podcast recently interviewed Miguel Navarro, a seasoned digital leader and patented inventor, has been at the forefront of harnessing this potential as the SVP of Business Technology at KeyBank.

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A Tipping Point for Organizational Culture

Innovation Excellence

We are at a organizational cultural tipping point where it’s time to transform leadership to transform organisations, in ways that are self-aware and inspiring, meaningful and purposeful, equitable and sustainable.

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Delivering Negative Feedback

Michael Roberto

Source: Getty Images In a recent article for Kellogg Insight , Professor Brooke Vuckovic offered some great tips on how to deliver negative feedback effectively. Among the bits of advice, Vuckovic recommended trying to anticipate the types of new information that might emerge and challenge one's beliefs about the drivers of poor performance: "To prepare for this possibility, she suggests asking yourself a few prompts: What’s your story of the problem—and what story might this other person tell a

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5 Steps Every Organization Can Take to Beat the Transformation Odds (Part 2) 

Planview

The big idea associated with this blog series is improving your odds of making a transformation stick. In this post, you’ll jump back into the story of a large biotech company undergoing transformation the intelligent way – by leveraging the principles of organizational change management. Put another way, it means they attended, with clear intention, to “the people side of change.

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The Benefits of Innovation in Times of Crisis

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

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What effect will Quantum have on the Financial Services industry?

Wazoku

Quantum computing – once thought of as something that is purely theoretical – is quickly becoming a reality, transforming industries across the board. The Financial Services (FS) industry , underpinned by a reliance on data-driven decision making, stands to benefit greatly from this ‘quantum leap’ in technology.

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3 Innovation Types Not What You Think They Are

Innovation Excellence

But They Do Determine Your Success GUEST POST from Robyn Bolton The Official Story When discussing innovation, you must be specific so people know what you expect. This is why so many thought leaders, consultants, and practitioners preach the importance of defining different types of innovation.

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The Future of Workflow Automation: Emerging Trends and Technologies to Watch – RPA/Intelligent Automation

Acuvate

Current businesses and technologies go hand in hand. And as businesses continue to evolve and adapt to the digital age, the demand for efficient and streamlined processes has turned out to be greater than ever. Robotic Process Automation (RPA) has emerged as a game-changing technology, revolutionizing the way organizations automate their workflows. 83% of IT leaders believe workflow automation is highly required for a digital transformation.

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Planview Named a Leader in Strategic Portfolio Management

Planview

We are excited to announce that Planview has been recognized as a Leader in the April 2023 Gartner® Magic Quadrant for Strategic Portfolio Management for the second consecutive year. Planview was named a leader based on its Completeness of Vision and Ability to Execute. Planview is also recognized in the companion research, the April 2023 Gartner® Critical Capabilities for Strategic Portfolio Management and is ranked the highest in all three use cases for Strategic Portfolio Management.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Innovation Basics: 6 Roles and Responsibilities of an Innovation Program

Wazoku

Changing the world, one idea at a time has to start somewhere. Even the organizations that regularly bring about revolutionary change had a first step to take on their journey. In the Innovation Basics series, we focus exclusively on what that first step could look like for newcomers to the innovation world. Follow this guidance to achieve faster, better innovation.

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Latest Interview with the What’s Next? Podcast

Innovation Excellence

I recently had the opportunity to sit down with Shannon Phillips and Tristan Ham of the What’s Next? Podcast, about altering your mindset to become future-focused and the impact this can have on your business. We had the opportunity to discuss the links between curiosity, imagination and creativity.

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A step-by-step guide on how to adapt or implement Generative AI for your Enterprise

Acuvate

With the consistent boom in industrial growth, businesses across the globe witness the need to embrace digital transformation. The need for advanced artificial intelligence (AI) solutions such as enterprise generative AI has become increasingly evident and indispensable. Generative AI refers to a branch of AI that can create new content such as images, text, and music without the need for manual processes or human intervention.

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Unlocking Success in the Complex World of Contract Manufacturing Organizations (CMOs)

Yet2

Navigating the complex world of contract manufacturing organizations (CMOs) can be a daunting task. The recent CPHI North America conference in Philadelphia, attended by yet2 Senior Project Leader Hayden Hodges, highlighted important industry themes relevant to our clients and shed light on the importance of thorough research and matchmaking when choosing a CMO partner.

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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.