Kainexus
JULY 6, 2023
The concept of continuous improvement is rooted in the philosophy of Kaizen, which originated in Japan and gained popularity worldwide. It emphasizes that small, incremental changes can lead to significant improvements over time. Continuous improvement companies, such as the ones we will highlight, exemplify this philosophy by consistently striving for excellence and innovation.
Destination Innovation
JULY 3, 2023
BUPA is a leading international provider of private healthcare and insurance. It is headquartered in the UK and has 82000 staff serving some 38 million customers. After customer interactions such as enquiries, procedures or complaints the company asks for feedback and tracks NPS, Net Promoter Score. Customers who give a low NPS are contacted and asked to give further details by audio or video.
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Digital Tonto
JULY 2, 2023
The problem isn’t how we dismantle hierarchies, but how we connect them. For decades we’ve been hearing that we need to eliminate bureaucracy and break down silos. Yet there is little evidence of any success. In fact, when management guru Gary Hamel, who has been leading the call to “bust bureaucracy,” surveyed readers at Harvard Business Review he found that levels of organization had increased, not decreased.
Idea to Value
JULY 3, 2023
Which would you prefer? Getting one dollar today, or three dollars tomorrow? According to research, individuals and companies often choose options that give them a small gain in the short term, when if they were to wait a bit longer they would receive more. This is due to a cognitive bias known as hyperbolic discounting. With hyperbolic discounting, people value something more if it were to happen immediately, and their value drops quickly if they were to have to wait a few days.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.
Phil McKinney
JULY 6, 2023
In today's fast-paced business environment, leaders are often mistaken for managers. While both roles require the ability to motivate and coordinate teams, there's a significant difference between the two. Simply put, managers focus on tasks and processes that get things done, while leaders prioritize inspiring and guiding their teams to achieve the organization's vision.
IdeaScale
JULY 5, 2023
Innovation, the driving force behind progress, has the power to transform our world and propel humanity toward endless possibilities. As individuals, we hold within us the incredible potential to become innovators, using our ideas to shape the future and make a lasting impact. Join us on this inspiring journey filled with inspiration, challenges, and unwavering [.
Business Innovation Brief brings together the best content for business innovation and strategy professionals from the widest variety of industry thought leaders.
Idea to Value
JULY 6, 2023
Don’t fall victim to confirmation bias. If you set up your innovation experiments to just prove or confirm what you hope to find, you will miss out on the sort of valuable information and insights you can use to actually make your solution better. Instead, focus on continuously improving. Improve. Don’t prove.
Innovation Excellence
JULY 7, 2023
GUEST POST from Mike Shipulski Every day, tell your truth. Even if unpopular, tell your truth. Especially if unpopular, tell your truth. It’s not your obligation to convince others of your truth, but it is your obligation to share it. Your truth is yours, and that’s enough. Tell it.
IdeaScale
JULY 6, 2023
What is Healthcare Market Research? Healthcare market research is defined as the systematic collection, analysis, and interpretation of data and information related to the healthcare industry. It involves studying various aspects of the market, including healthcare products, services, providers, consumers, and trends, to gain insights and make informed decisions.
Kainexus
JULY 7, 2023
In today's dynamic business landscape, adapting quickly is vital. Continuous improvement processes enable organizations to proactively respond to changes in the marketplace, customer demands, and industry trends. By continuously monitoring and evaluating their operations, businesses can identify emerging challenges and opportunities, adjust strategies, and make informed decisions.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Idea to Value
JULY 5, 2023
Sometimes, having more information will not make your decisions any better. Yet many people panic before making any decision, and want to keep gathering more data and information before they feel “ready” to make the correct choices. This is often referred to as analysis paralysis. And one of the cognitive biases which may underpin it is called the Information Bias.
Innovation Excellence
JULY 7, 2023
by Braden Kelley When doing customer experience work, better to create a range of personas based on where potential customer journeys are likely to diverge and what their behaviors and psychology are.
IdeaScale
JULY 6, 2023
What is Qualitative Research Design? Qualitative research design is defined as a type of research methodology that focuses on exploring and understanding complex phenomena and the meanings attributed to them by individuals or groups. It is commonly used in social sciences, psychology, anthropology, and other fields where subjective experiences and interpretations are of [.
Daniel Burrus
JULY 5, 2023
The education industry and teaching are on the precipice of major transformation due to the acceleration of all kinds of new technologies, predominantly artificial intelligence (AI). Education is no longer just a human endeavor, and both teachers and prominent institutions and organizations in the field of education must adapt and adjust as education and technology (also known as EdTech) combine to develop a new, more efficient way of learning.
Speaker: Frank Taliano
Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.
Kainexus
JULY 7, 2023
Masaaki Imai, author of books including KAIZEN, passed away recently at age 92, as announced by the organization he founded, Kaizen Institute. Mr. Imai was deeply influential on Mark Graban and Greg Jacobson, MD, a co-founder and CEO of KaiNexus.
Innovation Excellence
JULY 6, 2023
GUEST POST from Shep Hyken In 1996 the U.S. hosted the Summer Olympics. I’ll never forget reading about this story. Wade Miller, a Santa Fe, New Mexico, resident, tried to buy tickets to the volleyball match from the Summer Olympics ticket office in Atlanta.
IdeaScale
JULY 6, 2023
What is Quantitative Research Design? Quantitative research design is defined as a research method used in various disciplines, including social sciences, psychology, economics, and market research. It aims to collect and analyze numerical data to answer research questions and test hypotheses. Quantitative research design offers several advantages, including the ability to generalize findings [.
Phil McKinney
JULY 2, 2023
As an avid reader, I have delved into countless business and leadership books, each with its own unique perspectives and insights. One book I read when it first came out was "Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs" by John Doerr. In this compelling piece, Doerr argues for using Objectives and Key Results (OKRs) as a tool for business success.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
PlanBox Innovation
JULY 5, 2023
This article originally appeared on Forbes. Innovation management is going through a new renaissance as organizations recognize their survival hangs in the balance and the need to become future-fit is more critical than ever before. ISO 56006 , the international standard for Strategic Intelligence Management, can play a vital role in helping organizations navigate this fast-changing environment.
Innovation Excellence
JULY 5, 2023
Understanding ChatGPT GUEST POST from Geoffrey A. Moore I have just finished reading Stephen Wolfram’s very approachable introduction to ChatGPT, What is ChatGPT Doing. And Why Does It Work?, and I encourage you to do the same. It has sparked a number of thoughts that I want to share in this post.
InnovationManagement
JULY 3, 2023
By Bryan Mattimore “Creativity is contagious, pass it on.” Albert EinsteinIf you’ve ever had an experience with a suggestion box program – either running one, or more likely submitting a suggestion – the mere suggestion of having a suggestion box program at your organization might send your head spinning – and not in a [.] The post Ideas from All? Try the Whiteboard Technique appeared first on InnovationManagement.
Viima
JULY 5, 2023
Our latest Innovation Room Podcast episode dives into the topic of a new business building inside established organizations and the culture that surrounds it all. I was lucky enough to have this conversation with none other than the expert on the topic himself – Frank Mattes. Frank is an expert in corporate business building, an innovation advisor to corporates, and an author.
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Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.
Strategyzer Innovation
JULY 4, 2023
We have become a culture that celebrates successful entrepreneurs like rockstars. Bill Gates, Steve Jobs, Richard Branson, Mark Zuckerberg and Jeff Bezos have become icons in our society. There is a feeling that working on a startup is so much cooler than working in a large established company. Steve Jobs famously remarked that, “It is more fun to be a pirate than to join the Navy”.
Innovation Excellence
JULY 4, 2023
GUEST POST from Robyn Bolton Innovation is something different that creates value. Sometimes it’s big, new to the world, world-changing things. Sometimes it’s a slight tweak to make things easier, faster, cheaper or better. Sometimes, it’s both.
Tullio Siragusa
JULY 3, 2023
Unlocking B2B Sales: The Magic of Empathy, Storytelling, and Problem Solving In the realm of B2B sales, navigating the intricate web of clients’ needs, identifying their pain points, and offering them appropriate solutions requires a perfect blend of skill and art. Let’s explore the magical trio that can set your sales trajectory soaring: empathy, storytelling, and problem-solving.
Entrepreneur - Innovation
JULY 3, 2023
In our rapidly advancing digital age, it takes a unique kind of Renaissance figure to thrive and set the tempo of change. Enter Kohji Hirokado: a trailblazer who is navigating the winds of innovation.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Thinkers360 - Thought Leader Interviews
JULY 2, 2023
At a Glance Sam Gupta, Principal Consultant, ElevatIQ Inc Focus Areas: Digital Transformation, ERP, CRM, Payroll Thinkers360 In-Depth Profile & Portfolio: Sam Gupta Social Media: LinkedIn | Twitter Highlighted Content: The 2023 Digital Transformation Report , WBSP503: Grow Your Business by Learning the Top KPIs for Warehouse Managers, a Live Interview w/ a Panel of Experts , Top 10 Types of ERP Companies in 2023 Thinkers360 Leaderboards: Top 50 Global Thought Leaders and Influencers on CRM 2
Innovation Excellence
JULY 3, 2023
GUEST POST from Greg Satell There is a line of thinking that says that the world is built on ideas. It was an idea that launched the American Revolution and created a nation.
Acuvate
JULY 7, 2023
In the current cutting-edge and fast-paced world of marketing and customer support, businesses are continuously looking for innovative ways to deliver exceptional customer experiences. A technology that continues to revolutionize this domain is Generative Artificial Intelligence (AI). By leveraging the power of data analytics and marketing automation, businesses can harness Generative AI to endless opportunities.
Planview
JULY 7, 2023
The adoption and application of AI/ML technologies and capabilities are becoming more commonplace and widespread throughout all industries. Since 2017 this has become especially true in product-driven organizations. For those who may have been slow to catch on or perceive significant skill gaps in AI/ML, scrambling to keep pace might be a scary place to be.
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The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.
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