Sat.Sep 02, 2023 - Fri.Sep 08, 2023

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If You Want To Innovate, Learn To Say “No”

Digital Tonto

While we talk about transformation more and more, we seem to be doing it less and less. This is no accident. Change and transformation aren’t about coming up with the idea and doing a fancy kickoff event followed by an extensive communication campaign, it’s about converting those ideas into impactful solutions to problems people care about. There’s far too much talk and not nearly enough impact.

Learning 210
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Where can you get Fresh Ideas?

Destination Innovation

Do you need some novel ideas for the problems and challenges you face? Here are some places and methods to help you find them: Read Widely : Books, magazines, and online articles are great sources of inspiration. Read about topics you’re passionate about, but also explore areas outside your comfort zone. Different perspectives can trigger new ideas.

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Need to Supercharge Innovation at Your Company? Try This.

Entrepreneur - Innovation

We tried everything from hackathons to Google's "20% time." Here's why we landed on "Blue Sky Week" as the biggest innovation payoff.

Company 101
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Fusing Human and Technology to Enable Innovation Ecosystems to Thrive

Paul Hobcraft

“Making something harmonious” often means we have to reconcile differences to balance out the tensions and issues to enable and make them compatible to work. “Fusing” human engagement with technology enablement involves creating a harmonious integration of human collaboration and technological tools to enable an ecosystem’s successful development and operation.

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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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Jimmy Buffett: Innovator Of Happiness

Bill Fischer

Innovation was never as much fun as when Jimmy Buffett was involved. His message of engagement, and business models to deliver it, were always a winner; happiness sells!

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Customer Co-Creation: Benefits, Tips and Examples

HYPE Innovation

More and more businesses are shifting from a user-centered design process to a collaborative experience as companies see the potential to benefit from their customer’s ideas and suggestions as a way to improve their products and services. This change also involves a shift in perspective from designing for users to designing with users. Such an emerging design movement necessitates a fresh approach to thinking, feeling, and working.

Examples 246

More Trending

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“Island of Bryan” Couple Offers Their Top DIY Tips for New Homeowners

Business and Tech

Bryan Baeumler is the host of several HGTV shows, including “Island of Bryan,” in which he and his wife Sarah restore the island resort Caerula Mar Club in the Bahamas. We spoke with the couple about their experience fixing up a resort property — and attempting to open it during the COVID-19 pandemic — and got their best tips for homeowners looking to tackle their own DIY projects.

Tips 130
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What is Product Feedback? Definition, Types and Importance

IdeaScale

Table of Content What is Product Feedback? Product feedback refers to the information, opinions, and suggestions provided by customers, users, or stakeholders about a particular product or service. It is a crucial component of product development and improvement, as it offers insights into how well a product meets user needs, what areas [.

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Back to School Sale on Charting Change

Innovation Excellence

Wow! Exciting news! My publisher is having a back to school sale that will allow you to get the hardcover or the digital version (eBook) of my latest best-selling book Charting Change for 40% off! Including FREE SHIPPING WORLDWIDE!

eBook 125
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Thursday Theory Tips – How do I plan my new venture?

Christensen Institute

In a previous post about immigration policy and the efficacy of employing emergent strategies, I briefly touched on the benefits of testing assumptions. A solution to a problem isn’t always about finding the right strategy, it’s about managing the process through which that strategy is developed. And part of strategy development, especially for new ventures, involves making many assumptions.

Tips 108
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Why your Category Expertise is crucial to launching innovative Ideas

Flying Fish Lab

While brilliant ideas require Intelligent Naivety for the spark that ignites the innovation process, Category Expertise is the fuel that keeps the fire burning. It is essential to transforming a breakthrough idea into viable, impactful, and implementable solution.   Category Expertise is the implicit and explicit understanding of the nuances that drive your Category.

Roadmap 105
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What is Customer Feedback Analysis? Definition, Methods, Tools and Best Practices

IdeaScale

Table of Content What is Customer Feedback Analysis? Customer feedback analysis is defined as the process of systematically collecting, organizing and interpreting feedback and comments provided by customers about a product, service, or experience. It is a crucial part of customer relationship management and business improvement strategies. The primary goal of customer feedback [.

Analysis 130
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The Personal Touch Should Not Be Faked

Innovation Excellence

GUEST POST from Shep Hyken One of the most powerful customer service and CX tactics is personalization. We interviewed more than 1,000 consumers for our CX research, and 71% said a personalized experience is important to them. When personalization is used correctly, customers feel as if you recognize them.

Marketing 124
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Education reform is a cul-du-sac. It’s time to build new roads to new destinations. 

Christensen Institute

Is it possible to transform existing K–12 schools? Can innovative, future-ready models of schooling be built from the schools that are common across the education landscape today? I suspect that if you were to survey the range of people working in K–12 education today—across school districts, state education departments, foundations, national associations, and intermediaries—the consensus would be a resounding “yes.

Policies 107
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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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How to Use Lean Technology to Improve Organization Efficiency | KaiNexus

Kainexus

Lean technology, often called " Lean software " or "Lean management software," is a category of applications and lean manufacturing tools designed to support and facilitate Lean principles within any organization dedicated to operational excellence. These solutions help organizations streamline operations, reduce waste, improve efficiency, and ultimately deliver higher-quality products while minimizing costs.

LEAN 104
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What is Market Research Analysis? Definition, Steps, Benefits, and Best Practices

IdeaScale

Table of Content What is Market Research Analysis? Market research analysis is defined as the systematic process of collecting, processing, interpreting, and evaluating data related to a specific market, industry, or business environment. Its primary purpose is to gain insights into various aspects of the market, including consumer behavior, market trends, competitive [.

Analysis 130
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Great Coaches Do These Things

Innovation Excellence

GUEST POST from Mike Shipulski Good coaches listen to you. They don’t judge, they just listen. Good coaches continually study the game. They do it in private, but they study. Good coaches tell you that you can do better, and that, too, they do in private. Good coaches pick you up off the floor.

Study 121
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Navigating Macro Uncertainty

Faisal Hoque

Why now is the perfect time to innovate.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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The Most Optimal Lean Business Management Strategy | KaiNexus

Kainexus

The business landscape constantly evolves, with changing customer preferences and market dynamics. Lean management encourages continuous improvement and adaptability, enabling organizations to respond quickly to shifts in the market and customer demands. This post provides a comprehensive and actionable guide on implementing Lean strategies and methodologies within your organization.

LEAN 100
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What is Consumer Research? Definition, Methods and Examples

IdeaScale

Table of Content What is Consumer Research? Consumer research, also known as market research or consumer insights research, is defined as the process of collecting and analyzing information about consumers' preferences, behaviors, and attitudes toward products, services, brands, or market trends. This type of research is essential for businesses and organizations to [.

Examples 130
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Do you have a fixed or growth mindset?

Innovation Excellence

GUEST POST from Stefan Lindegaard What does it mean to have a mindset? How does it shape your actions, and those of the people you interact with? Is it steadfast, or does it evolve? Could it perhaps be a fusion of elements?

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Thinkers50 2023 Strategy Award Shortlist

Faisal Hoque

"We’re delighted to share the news that Faisal Hoque has earned a spot on the Shortlist for the Thinkers50 2023 Strategy Award.

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The Benefits of Innovation in Times of Crisis

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

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Tip 6: The Difference Between a Pipeline and a Sewer is what Flows Through It

Stephen Shapiro

Summary of Tip 6 (of 40) from Best Practices Are Stupid. The Difference Between a Pipeline and a Sewer is what Flows Through It With tip 6 (of 40), we move into the “process” portion of the Best Practices Are Stupid book. We explore the need for diversification. Too many safe bets, in the long run, are unsafe. If you only invest in incremental innovation, you may miss big opportunities.

Tips 52
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What is Consumer Behavior Research? Definition, Examples, Methods, and Questions

IdeaScale

Table of Content What is Consumer Behavior Research? Consumer behavior research is defined as a field of study that focuses on understanding how and why individuals and groups of people make decisions related to the acquisition, use, and disposal of goods, services, ideas, or experiences. This research seeks to uncover the underlying factors [.

Examples 130
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The Power of Position Innovation

Innovation Excellence

How creating experiences for underserved markets can be a key innovation strategy GUEST POST from John Bessant It’s summertime, at least here in the northern hemisphere and chances are that August is a holiday month. Which might well see you sitting somewhere and watching an exotic sunset, glass of something suitably refreshing in your hand.

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Long-term Benefits & Scalability of Customer Service Automation.

Acuvate

The current age is defined by rapid technological advancements. Along with other domains, technology has led customer service automation to emerge as a game-changer in transforming the way businesses interact with their clientele. This innovative approach, fueled by automation and powered by chatbots, is not just a trend; it’s a strategy that can redefine the customer service landscape.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Best Practices Are Stupid Summarized on One Page

Stephen Shapiro

How do you summarize a 40,000-word, 200+ page book into one page? When the book was originally released, Sacha Chua created this wonderful infographic that summarizes each of the tips. Although a few of the names have changed in the updated edition, the concepts remain the same. To save this document, right-click and save on your computer. The post Best Practices Are Stupid Summarized on One Page appeared first on Stephen Shapiro.

Tips 52
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What is Customer Satisfaction Research? Definition, Importance and Process

IdeaScale

Table of Content What is Customer Satisfaction Research? Customer Satisfaction Research is defined as a systematic process of collecting, analyzing, and interpreting feedback and data from customers to assess their level of satisfaction with a product, service, or overall experience provided by a company. This research aims to measure and understand customers' [.

Data 130
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Why You Should Care About Service Design

Innovation Excellence

GUEST POST from Robyn Bolton What if a tool had the power to delight your customers, cut your costs, increase your bottom line, and maybe double your stock price? You’d use it, right? That’s precisely the power and impact of Service Design and service blueprints.

Design 107
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Where are the success stories of Ecosystem thinking in the Energy Transition?

Ecosystems4Innovating

A range of success stories showcase the value of ecosystem thinking in different industries relating to the energy transition. These are important to emphasise as they recognize the importance of combining a mix of stakeholders, technologies and organizations in interconnected and interdependent ways. Ask how we can leverage and use Ecosystem thinking and design to promote innovation within the Energy Transition, as it is a powerful approach to radical change.

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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.