Sat.Nov 23, 2024 - Fri.Nov 29, 2024

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Top Ten Uses for a Customer Journey Map

Innovation Excellence

GUEST POST from Art Inteligencia In the evolving landscape of customer-centric business, the customer journey map has emerged as a pivotal tool. It serves not only as a means to visualize the customer experience but also as a strategic asset to drive innovation and transformation.

Tools 119
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How Employee Driven Innovation Programs Can Transform Your Business in 2025

innosabi Innovation Insights

Let’s be real, when your team feels empowered to share ideas and solutions, they become more invested in the company’s success. And who knows your business better than the people who work there every day? Employee driven innovation programs represent more than just corporate initiatives; they are strategic frameworks that unlock the full potential […] Der Beitrag How Employee Driven Innovation Programs Can Transform Your Business in 2025 erschien zuerst auf innosabi.

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Do You Really Need a Big Career Change?

Harvard Business Review

Or is it something else?

Change 27
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Thriving in 2025: Your Blueprint for Turning Disruption Into Opportunity

Daniel Burrus

In today’s world, disruption isn’t the exception—it’s the rule. With the rise of AI, automation, and digital technologies , change is accelerating faster than ever. Companies like OpenAI, Tesla, and Amazon exemplify how leveraging disruptive innovations can redefine industries. In this era of rapid transformation, businesses must shift from reactive crisis management to proactive anticipation.

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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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Training Customers for Self Service

Innovation Excellence

GUEST POST from Shep Hyken More and more, customers are open to using self-service solutions. Our customer experience research shows that while customers might prefer the human touch, some expect digital, self-service solutions. In certain cases, they even demand it. And it’s not just in customer service.

Training 115
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Introducing AI-Enhanced Startup Scouting: The Next Evolution of Q-scout

Qmarkets

We’re excited to officially announce the launch of our powerful new AI-Enhanced Startup Research functionality , a transformative upgrade to our Q-scout tool that gives you the power to harness the global startup ecosystem directly in your innovation funnel. Designed to support a holistic technology scouting process, this capability allows you to identify startups with unparalleled precision, easily migrate them into your innovation pipeline, and engage stakeholders across your organization to c

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Mississippi State University Empowers High School Students to Create AI Solutions

IdeaScale

Mississippi State University (MSU) is taking significant strides to prepare high school students for a future shaped by artificial intelligence (AI). Backed by a $1.2 million National Science Foundation (NSF) grant, the university is leading an innovative program that introduces AI and machine learning concepts through hands-on experiences.

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Components of a Good Digital Strategy

Innovation Excellence

GUEST POST from Howard Tiersky If I told you I had a document in my hand that was the new digital strategy for your company, what would you expect it to contain? A list of projects? A “mission” statement? A technology vision? A competitive market analysis? A financial forecast?

Strategy 123
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Choosing the Right Hackathon Platform for Your Business

Qmarkets

Hackathons have emerged as a key tool for organizations aiming to spark creativity and solve complex problems quickly. In fact, research shows that companies hosting regular hackathons see significant gains in employee engagement, faster prototyping, and fresh, actionable ideas. But behind every successful hackathon lies the right platform—one designed to streamline collaboration, track ideas, and manage participants efficiently.

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The Shift from Power BI Premium to Microsoft Fabric

Acuvate

The transition from Power BI Premium to Microsoft Fabric marks a significant evolution in data management and analytics for businesses. As organizations increasingly seek integrated solutions for their data strategies, the move to Microsoft Fabric offers a unified platform that enhances capabilities and future-proofs operations. This guide outlines the benefits and steps involved in transitioning from Power BI Premium (P SKU) to Microsoft Fabric (F SKU), ensuring that businesses can leverage

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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How Covington, Kentucky is Pioneering Artificial Intelligence on a Budget

IdeaScale

In Covington, Kentucky—a small city brimming with charm and innovation—AI is making waves in an unexpected and delightful way. The city’s Economic Development department recently introduced a chatbot named Clive, powered by a large language model (LLM).

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Success is a Hardship Too

Innovation Excellence

GUEST POST from Mike Shipulski Everything has a half-life, but we don’t behave that way. Especially when it comes to success. The thinking goes – if it was successful last time, it will be successful next time. So, do it again. And again.

Resources 119
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Your Guide to Leadership Attributes and Competencies

CMOE

What separates a manager from a leader? It’s more than just authority. It’s about the ability to inspire, innovate, and navigate challenges with confidence. This comprehensive guide delves into the key leadership attributes and competencies that define exceptional leadership and provides valuable resources to bookmark along the way. Attributes vs.

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All-In-One Innovation Framework: The Blueprint for Managing Innovation

ITONICS

What if your company had groundbreaking ideas but lacked the structure to bring them to life? Without a comprehensive innovation framework, even the most promising concepts can slip through the cracks, leading to wasted resources, misaligned teams, and missed opportunities. The cost of this disarray? Lost market relevance and stagnant growth in a world that demands constant improvement.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Multi-Meta-RAG: Enhancing Retrieval-Augmented Generation for Complex Multi-Hop Queries

Acuvate

Introduction Retrieval-Augmented Generation (RAG) has emerged as a critical technique for empowering Large Language Models (LLMs) with real-time knowledge retrieval capabilities. However, traditional RAG models struggle with multi-hop queries , which require retrieving and reasoning over multiple interconnected pieces of evidence. These limitations often lead to incomplete or inaccurate answers, especially when the data spans diverse sources.

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The Power of Cultural Competence in Leadership

Innovation Excellence

GUEST POST from Greg Satell When I first moved to Kyiv about 20 years ago, I met my friend Pavlo, who is from Belarus.

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13 Wicked Extreme Creativity Questions

BrainZooming

Extreme creativity questions often emerge when designing a client workshop that needs everyone to expand their perspectives and enter previously unimagined realms of innovative thinking.

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Train Your Brain to Work Creatively with Gen AI

Harvard Business Review

When most people prompt generative AI, they do so within the paradigm of how they think about what could or should come next. For example, when searching Google, users may ask a question, search for the best Thai restaurant “near me,” or insert specific criteria based on filtered output, such as “best downhill mountain bike for intermediate riders.” That approach is often carried into prompting.

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The Benefits of Innovation in Times of Crisis

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

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Beware Of Zombie Ideas: Old Ideas That Haunt Decision Making

Bill Fischer

Many ideas live beyond the useful age, and yet still remain influential.

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Whither Innovation in 2025?

Sopheon

If you havent been to the IMPACT conference , mark it on your calendar for next year. In October, Wellspring attended InnoLeads marquee gathering in Boston, and it was an absolute pleasure. Where else can you chat with the co-founder of robot company Boston Dynamics, the President of the Recording Academy (aka, the Grammys), the former President of Walt Disney Imagineering, the Chief Product Officer at Target, and the Chief Customer Officer of United Airlines all in one place?

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The Shift from Power BI Premium to Microsoft Fabric

Acuvate

The transition from Power BI Premium to Microsoft Fabric marks a significant evolution in data management and analytics for businesses. As organizations increasingly seek integrated solutions for their data strategies, the move to Microsoft Fabric offers a unified platform that enhances capabilities and future-proofs operations. This guide outlines the benefits and steps involved in transitioning from Power BI Premium (P SKU) to Microsoft Fabric (F SKU), ensuring that businesses can leverage the

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Business Tapped Out of the Climate Fight. Here’s How to Get Back In.

Harvard Business Review

Despite the business community’s potential to be a powerful ally in the climate fight, it has largely been sidelined by free market ideologies that promote voluntary corporate sustainability over necessary regulation. To truly address climate change, businesses must go beyond individual sustainability efforts and engage in movement-building and political action.

How To 25
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Thriving in 2025: Your Blueprint for Turning Disruption Into Opportunity

Daniel Burrus

In todays world, disruption isnt the exceptionits the rule. With the rise of AI, automation, and digital technologies , change is accelerating faster than ever. Companies like OpenAI, Tesla, and Amazon exemplify how leveraging disruptive innovations can redefine industries. In this era of rapid transformation, businesses must shift from reactive crisis management to proactive anticipation.

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A Look Inside the Nestlé Innovation Management R&D Arena

Qmarkets

In this webinar we showcase the power of our new and improved Q-scout technology scouting software. With the launch of our AI-enhanced startup research, you can now easily manage a process to commercialize solutions and technologies from a network of over 500K startups from across the globe.

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Multi-Meta-RAG: Enhancing Retrieval-Augmented Generation for Complex Multi-Hop Queries

Acuvate

Introduction Retrieval-Augmented Generation (RAG) has emerged as a critical technique for empowering Large Language Models (LLMs) with real-time knowledge retrieval capabilities. However, traditional RAG models struggle with multi-hop queries , which require retrieving and reasoning over multiple interconnected pieces of evidence. These limitations often lead to incomplete or inaccurate answers, especially when the data spans diverse sources.

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When Gig Work Meets Extreme Weather

Harvard Business Review

Extreme weather events pose significant challenges for gig couriers, impacting their performance, income and health. Research with one food delivery platform in China showed that heat waves drive up order volumes for couriers, but also cause more delays and higher health costs. These couriers could end up working hard in heat for an entire summer and only make around $6 in extra money.

Meeting 22
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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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To Make Tough Conversations Productive, Focus On These 3 Things

Digital Tonto

We all need to have difficult conversations from time to time and navigating them successfully is a key skill for any leader. If you can’t resolve thorny issues, they will fester and grow more destructive over time. On the other hand, tackling them effectively can strengthen relationships and build trust. The best way to approach difficult conversations is to think about why they’re difficult in the first place.

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Thinking together is the ultimate core competency

IdeaScale

Pick an industry. Any industry. In nearly every case, you'll find two companies that started at about the same time, with roughly the same resources. One of them succeeds and the other fails. Or one prospers while the other languishes. Why? Ask ten people and you'll get as many answers.

Resources 130
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Why Reason Matters

Innovation Excellence

GUEST POST from Robyn Bolton How many times a day do you ask someone to do something? If you total all the requests you make of coworkers, family members, friends, people at restaurants and shops, and even strangers, the total is somewhere between 100 and 1 bazillion.

Change 121
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3 Essential Vitamins Tell the Story of U.S. Dependence on China

Harvard Business Review

When it comes to protectionist trade policies, the United States and other Western countries had better look hard before they leap. An unpublished study found that the United States is heavily dependent on China for the supplies of three essential vitamins: folic acid, or B9; niacinamide, or B3; and biotin, or B7. While there are potential solutions that could reduce this reliance, they could not be implemented quickly and they would be expensive.

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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.