IdeaScale

JUNE 20, 2024

Every so often a new business model, often enabled by technology, takes the world by storm, attracts a lot of hype, eventually proves unable to live up to the headlines and disappears or becomes a shadow of its former self. The latest entries in this category? Direct-to-consumer companies. Image via Startups.

Strategy 130

Strategy Strategy Competition Technology 130

Innovation Excellence

JUNE 20, 2024

GUEST POST from Shep Hyken Bad customer experiences could cost organizations throughout the world $3.7 trillion annually. That’s according to new research by the experience management company Qualtrics. This figure is up 19% from the company’s projections last year ($3.1 trillion).

Project 124

Project Management Company 124

IdeaScale

JUNE 20, 2024

Gamification can help at sevaral phases in the Problem Solving process We all know the benefits of gamification: it promotes disinhibition, reduces prejudice, encourages cross-disciplinary teamwork and co-creation, helps groups with very different profiles to speak the same language and achieves a level of engagement that drives participants to go one step further.

Groups 130

Groups Engagement Innovation 130

Yet2

JUNE 20, 2024

A Large (anonymous home and personal care) Company was looking to expand its product lines and reenergize consumer interest using insights from consumer research. As part of this initiative, yet2 embarked on an exciting innovation tour in Japan in April 2024, a venture aimed at uncovering fresh ideas and co-development opportunities for this large global company’s core product areas—skin care, oral care, hair care, and laundry.

Meeting 59

Meeting Technical Review Innovation Collaboration 59

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

System

IdeaScale

JUNE 20, 2024

I recently listened to a podcast in which the speaker talked about his hike to Machu Picchu. He spoke about the difficulty of the hike and the moments when his confidence wavered.

Leadership 130

Leadership Change Collaboration Management 130

Michael Roberto

JUNE 20, 2024

Source: TripAdvisor The Wall Street Journal published an interesting article this week titled "Meet the Southwest Superfans Who Don’t Want the Airline to Change." Dawn Gilbertson writes that some very loyal customers do not want the airline to make some of the dramatic changes being considered by management in the face of a push from an activist investor, Elliott Investment Management.

Change 52

Change Strategy Strategy Trends 52

Stephen Shapiro

JUNE 20, 2024

Two days ago, PIVOTAL launched. The conversations on social media were incredible, and the early feedback has been phenomenal. As an added bonus, the book was a #1 new release in the Strategy Management category. But for me, it’s less about rankings and sales, and more about impact. My hope is to get the book into the hands of as many people as possible.

Strategic Management 52

Strategic Management Management Strategy Strategy 52

Harvard Business Review

JUNE 20, 2024

The daily decisions modern leaders face are increasingly complex. But executives have a tool to combat these challenges – information. At the click of a mouse or the press of a thumb, they can call up cutting edge research on virtually any topic. With so much information available, how do we know what to trust? What executives need is a simple taxonomy of misinformation so they know what to look out for.

How To 28

How To Tools Management Data 28

Harvard Business Review

JUNE 20, 2024

Whether leaders know it or not, chances are their workforce contains people with bipolar disorder. This article discusses three measures that organizations can take to bring out the best in employees with this condition: modifying job features, training managers to support them, and promoting a culture of performance and compassion.

Training 28

Training Culture Management 28

Harvard Business Review

JUNE 20, 2024

Two decades of effective strategy and execution have given birth to some of the most attractive brands in the world: the K-brands. But what has become a key geopolitical asset for South Korea is no stroke of luck — it’s the result of an innovative approach that can be adapted by entrepreneurs, brand managers, and marketing executives around the globe.

Strategy 28

Strategy Strategy Marketing Management 28

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Roadmap