Thu.Jun 27, 2024

article thumbnail

Why Adjacent Innovation is Your Key to Managing Risk and Accelerating Growth

IdeaScale

It’s not easy leading innovation. Especially these days. You need to do more with less. Take risks while guaranteeing results. Keep up with competition through incremental innovation and redefine the industry with radical and disruptive innovation. It’s maddening. Until you find the Goldilocks Zone of adjacent innovation.

article thumbnail

How To Create The IKEA Effect

Innovation Excellence

A Customer Experience That Will Be Appreciated GUEST POST from Shep Hyken When reaching out for customer service and support, most customers still prefer to communicate with a company or brand via the traditional phone call. That said, more and more customers are attracted to and embracing a do-it-yourself customer service experience, known as self-service.

How To 118
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Innovation Operating Model to Promote Competitive Advantage | ITONICS

ITONICS

Although innovation is a strategic priority, leadership satisfaction with innovation practices is at a record-low 3 percent ( BCG 2024 ). The low satisfaction comes at a time when most companies have well-structured innovation processes, employee and crowd engagement programs, or even specific budgets for AI, digital transformation, or venturing. All seems to be in place, yet is not when we look at our ITONICS Innovation Playbook and Innovation Operating Model.

article thumbnail

7 Reasons to Cut Tech Bloat

Planview

The recent proliferation of digital enterprise tools has allowed organizations to simplify and automate processes, reduce development time, and leverage new efficiencies. Overall, this has been a boon to organizations. But as companies have adopted more standalone tools for nearly every business activity imaginable, their ecosystems have become tangled with apps and software.

article thumbnail

Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

article thumbnail

Building a Business Case for Idea Management – FAQs – Video

Qmarkets

Watch this recording to learn how to stay focused in an everchanging world with the right organizational approach to innovation management. Julian Eberling from innovation management consultancy Lead Innovation will show you how to develop an effective scouting strategy and create the necessary processes and structures, before Qmarkets’ Carol Wright demonstrates how our Q-scout software can be seamlessly integrated to solve the most pressing pain points in practice.

article thumbnail

Why Are Companies That Lose Money Still So Successful?

Harvard Business Review

In a well-functioning capital market, profits should be the sole criterion for firm survival; that is, firms reporting losses should disappear. Of late, however, loss-making firms are highly sought after by investors — often more than some profitable firms. Unicorns, or startups with valuations exceeding a billion dollars, are examples of such loss-making firms.

Company 28
article thumbnail

AI Success Depends on Tackling “Process Debt”

Harvard Business Review

Typically, organizations in the midst of transformation efforts spend significant time and resources trying to correct massive amounts of “technical debt” — the price of years of short-term decisions and prioritizations that result in an overly complex technological infrastructure. But equally challenging is managing organizations’ often undiscussed “process debt” — the build-up of often antiquated, functionally isolated, and customer-disconnected ways of doing work.