Thu.Nov 28, 2024

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Training Customers for Self Service

Innovation Excellence

GUEST POST from Shep Hyken More and more, customers are open to using self-service solutions. Our customer experience research shows that while customers might prefer the human touch, some expect digital, self-service solutions. In certain cases, they even demand it. And it’s not just in customer service.

Training 115
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Choosing the Right Hackathon Platform for Your Business

Qmarkets

Hackathons have emerged as a key tool for organizations aiming to spark creativity and solve complex problems quickly. In fact, research shows that companies hosting regular hackathons see significant gains in employee engagement, faster prototyping, and fresh, actionable ideas. But behind every successful hackathon lies the right platform—one designed to streamline collaboration, track ideas, and manage participants efficiently.

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10 Ways to Supercharge Your Career

Harvard Business Review

The best tips from 1,000 episodes of the HBR IdeaCast.

Tips 25
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A Look Inside the Nestlé Innovation Management R&D Arena

Qmarkets

In this webinar we showcase the power of our new and improved Q-scout technology scouting software. With the launch of our AI-enhanced startup research, you can now easily manage a process to commercialize solutions and technologies from a network of over 500K startups from across the globe.

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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.