Innovation Excellence

JANUARY 1, 2025

How to Optimize the Latest Major Digital Touchpoint GUEST POST from Howard Tiersky Conversational commerce means interacting with your customer in an automated dialog via voice or text. Usage of voice-based conversational interfaces such as Alexa and Siri have been exploding for years.

How To 116

How To Marketing 116

Acuvate

JANUARY 1, 2025

Introduction In the fast-paced business environment, effective communication is essential for ensuring smooth operations. Whether it’s handling order modifications, tracking shipments, or addressing maintenance requests, email remains a vital channel for information exchange. However, managing the sheer volume and variety of emails can overwhelm teams, resulting in delays, errors, and inefficiencies in managing critical tasks.

System 52

System Data Training Artificial Inteligence 52

Harvard Business Review

JANUARY 1, 2025

The firm’s new strategy prioritized flexibility and efficiency.

Disruption 21

Disruption Strategy Strategy Innovation 21

Harvard Business Review

JANUARY 1, 2025

Sydney Finkelstein, a professor at the Tuck School of Business at Dartmouth College, explains how it can lead you astray in two significant ways.

Leadership 17

Leadership Management 17

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Roadmap