Thu.Jan 09, 2025

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15 Innovations in Retail – Past, Present and Future

Destination Innovation

Retail is a highly competitive sector of the economy. It has been characterised by major innovations and continuous evolution, driven by technological advancements and changing consumer preferences. Innovations from Years Gone By: Self-Service Stores (Early 20th Century) : Innovation : The concept of self-service stores, where customers could pick their own items rather than having a store clerk retrieve them, revolutionized retail.

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Creating A Connected Human Experience

Innovation Excellence

Empathy Meets Technology GUEST POST from Shep Hyken Because of AI, so much has changed in the way companies do business. The technology hit a tipping point when ChatGPT and other generative AI solutions moved from behind the scenes to public awareness in November 2022.

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Why Gemba Walks Matter & How to Make Them Work

Kainexus

Gemba walks have become a widely adopted management technique. Leaders gain valuable insights into organizational value flow and often discover improvement opportunities by directly visiting the work environment. This collaborative approach involves employees sharing details about their tasks and the reasons behind them. Why are Gemba Walks Important for Organizational Success?

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The Case for Adopting a Product Operating Model

Planview

When Dr. Mik Kersten published Project to Product a groundbreaking book that introduced the Flow Framework just over six years ago the term product operating model was relatively new. At the time, many leading software companies already knew how to organize people through a product-oriented mindset. Among other practices, they supported persistently funded, cross-functional teams led by product managers to iteratively deliver value.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Breaking Barriers: How Thoughtful Idea Management Spurs Disruption

IdeaScale

Innovation drives progress, but disruption rewrites the rules of the game. Companies like Netflix, Tesla, and Airbnb didnt just improve existing modelsthey shattered industry norms. At the heart of such game-changing success lies a disciplined approach to idea management.

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Intrapreneurship: Empowering Employees to Drive Innovation Culture

ITONICS

As the pace of change accelerates and competition grows fiercer, companies are finding it more challenging to rely solely on top-down innovation models. In this new landscape, intrapreneurshipempowering employees to act like entrepreneurs within an organizationis proving to be a game-changer. Companies that foster an intrapreneurial culture don't just survive; they thrive by staying agile and innovative, keeping pace with change, and actively shaping the future.

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Business Process Improvement: Strategies, Benefits, and Proven Techniques

Qmarkets

Improving the way a business operates is not just about working harderits about working smarter. According to an article from McKinsey & Company , implementing process optimization can lead to a 25% increase in output within a year, without additional capital investment. Business Process Improvement (BPI) plays a crucial role in eliminating inefficiencies, enhancing workflows, and achieving measurable results.

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Research: How Top Reviewers Skew Online Ratings

Harvard Business Review

Online platforms from Amazon to Goodreads to IMDb tap into the so-called wisdom of the crowd to rate products and experiences. But recent research suggests that more experienced buyers tend to select better products and therefore expect higher quality, which leads them to rate more stringently. This means that higher-quality products could paradoxically receive lower average ratings than their less-sophisticated competitors.

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The most influential management concept of 2025: Noise

Idea to Value

Every now and again, I come across a book which fundamentally changes the way I look at management. And when I started to understand noise , it has been nothing short of revolutionary, because it flips a common management “principle” on its head: Your teams, including management, are constantly making ineffective judgement decisions due to arbitrary factors, and many decisions would be more effective if people did not make them at all A bold claim, I know, but one which the evidence

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What Effective CEOs Do After Their First 90 Days

Harvard Business Review

Six actions to take to sustain progress, create profitable growth opportunities, and build a more capable organization.

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Automation, Evolved: Your New Playbook for Smarter Knowledge Work

Speaker: Frank Taliano

Documents are the backbone of enterprise operations, but they are also a common source of inefficiency. From buried insights to manual handoffs, document-based workflows can quietly stall decision-making and drain resources. For large, complex organizations, legacy systems and siloed processes create friction that AI is uniquely positioned to resolve.

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Living a Legacy: Empathy, Purpose, and Mindfulness with Kyle Gabhart

The Bliss Business Podcast

Living a Legacy: Empathy, Purpose, and Mindfulness Join us live on The Bliss Business Podcast as we welcome Kyle Gabhart , Managing Partner of Bluegrass Legacy Group , for an inspiring conversation about what it truly means to live and lead with legacy. In this episode, well explore: + How empathy can strengthen leadership and foster deeper connections + The role of purpose in guiding decisions and building meaningful impact + Why mindfulness is a key ingredient for intentional living and lead