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Case Study: Medicins San Frontiers (Doctors Without Borders)

IdeaScale

Built on the IdeaScale platform, ideas are reviewed for how apt they are for the challenges, and then put out to MSF’s full organization for voting and discussion. Top ideas are carefully refined with the creator to shape it into something actionable, with initial development and review following. The Benefits.

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Net Promoter Score (NPS) Template

Leapfrogging

In an age where word-of-mouth and online reviews influence buying behavior more than ever, tracking and improving NPS is essential for sustained brand growth. Early warning system Identify dissatisfaction before it results in churn or negative reviews. Ignore passives in the calculation, but review their comments for insight.

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Content Marketing Strategy Template for Business

Leapfrogging

Dont Set It and Forget It – Review and update your strategy regularly based on new data, trends, and customer feedback. Map Content to the Customer Journey Different stages of the customer journey require different types of content.

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Do We Need Managers or Management?

Tim Kastelle

Note: this was originally posted on Harvard Business Review Blogs , with terrific editing by Sarah Green Carmichael. So, maybe this structure only works for not-for-profits and software firms with open source platforms? Their software is proprietary. Ok, then, flat structures work for not-for-profits and software startups.

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How to Package and Price Embedded Analytics

Just by embedding analytics, application owners can charge 24% more for their product. How much value could you add? This framework explains how application enhancements can extend your product offerings. Brought to you by Logi Analytics.

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How an Innovation Accelerator Can Supercharge Your Company’s Innovation Strategy

Qmarkets

Highlight successful case studies or data to demonstrate potential outcomes. After each accelerator cycle, conduct a full review and refine the program to ensure future iterations are even more impactful. Technology Scouting Software Technology scouting software is crucial when working with external startups in an accelerator.

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Case Study: How to Build a Digital User Experience Monitoring System

Boxes and Arrows

Most software user experience and product management teams have similar questions: How do users feel about our products? In this case study, we describe our user experience monitoring system at Qualtrics. [1] How is our product experience changing over time? How do users feel about a recent change we’ve made in the product?