Xplaner

APRIL 3, 2008

How To 102

How To 102

Boxes and Arrows

AUGUST 7, 2008

We create software and websites to display and represent information to people. That information could be anything; a company’s product list, pictures of your vacation, or an instant message from a friend. At this moment, there’s more information available to you than at any other time in history. All this information has a lot of positive effects, but it also creates challenges. “What information consumes is rather obvious; it consumes the attention of its recipients … a

Design 95

Design Software Learning Creativity 95

Bennett Cherry

NOVEMBER 6, 2008

Sean Callahan, one of my former students at Cal State San Marcos, is on his 4th entrepreneurial venture, AddsYou.com. It's likely that you haven't heard of this site yet, but I'm guessing you'll be hearing more and more about AddsYou.com in the coming months as they near their alpha release in late November 2008.

Creativity 40

Creativity Innovation 40

Innovation Leader

AUGUST 21, 2008

Dan Ostrower answers the question: Do any of your members or partners have any thoughts on how to think about the integration process for the internet of things?

Internet of things 40

Internet of things Groups Innovation How To 40

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

System

Xplaner

APRIL 8, 2008

In this short video (about seven minutes) I introduce some basic principles of visual language: Forms, fields and flows. I think of this as the “alphabet&# of visual language. This set of principles is the primary set of marks you need in order to create visual meaning. Did you like this? If so, please consider buying me a coffee!

Video 101

Video 101

Xplaner

JUNE 4, 2008

What is information design? And in a world where, slowly but surely, everything is being translated into, and expressed as, information, how do you begin to think about organizing the massive amounts of information we’re generating every day? What are the most successful strategies for thinking with, manipulating and organizing information? Google, one of the superstars of the information age, has recognized something important: that the internet does not need to be organized until you wan

Tools 93

Tools Examples Design Comparison 93

Xplaner

APRIL 11, 2008

I talk about some of the cognitive challenges of the information age, and why visual language is an important tool for dealing with them. Did you like this? If so, please consider buying me a coffee!

Tools 84

Tools 84

Boxes and Arrows

OCTOBER 31, 2008

Illustrations by Leah Buley If you design user experiences for standards-based websites and applications (i.e. those built with XHTML , CSS, and JavaScript), there are several great reasons for adding XHTML prototyping to your UX tool kit. Perhaps you’ve found that traditional wireframes just aren’t sufficient and are looking for more powerful ways to explore and communicate design solutions.

Underperforming Technical Team 81

Underperforming Technical Team Design Software Video 81

Xplaner

SEPTEMBER 15, 2008

This quote (&# The half of knowledge, is knowing where to find knowledge&# ) is inscribed over the doors of Dodd Hall at FSU. Apparently no one knows who actually said this , but it seems very applicable to the conversation about the importance of the network in connectivism. Authored by gminks. Hosted by Edublogs.

71

71

Xplaner

JUNE 9, 2008

Here are some basic rules of communication that could improve communication flow in a business. Some of them are fundamental "rules of engagement” that could set the overall tone for a company. Others are specific concepts for categorizing and measuring communication flow. The idea is that the link between communication and action can be measured and reported.

System 71

System Report Tools Company 71

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Roadmap

Boxes and Arrows

SEPTEMBER 18, 2008

I started writing this article with an emphasis on the financial domain. I then realized that I would like to broaden the focus because my findings are also applicable to a general domain like email account registrations, for example. In this article, I would like to take a simple example of how users register for an email account online. For a first timer, is the transition from a real world of letter writing to the online medium easy?

Design 65

Design Comparison Software Review Examples 65

Boxes and Arrows

AUGUST 14, 2008

One of the most frequent tasks on many intranets is finding people within the company. Providing an effective way to search people is thus a key goal in designing intranets. This goal becomes even more important for an organization like Emirates, a leading international airline, which has over 35,000 employees with over 140 nationalities and where more people are likely to use this feature more frequently.

System 63

System Meeting Design Collaboration 63

Boxes and Arrows

JULY 10, 2008

As we discussed in “part one&# :[link] the skills in research, information architecture, interaction design, graphic design and writing define the recognized areas of User Experience design. However, there still remains much to discuss about what makes a UX team dreamy. Each UX Dreamteam has a finely tuned mix of skills and qualities, as varied as the environments in which they operate.

Underperforming Technical Team 62

Underperforming Technical Team Tips Creativity Agile 62

Boxes and Arrows

NOVEMBER 25, 2008

By any measure, Halo 3 is one of the most wildly-successful consumer software interfaces in recent memory: more than 1 million players played the game in its first 24 hours on Xbox Live; over 8 million copies sold to date; and “over 100,000 pieces of user generated content being uploaded daily [.] 30 percent higher than YouTube on a daily basis.&# It’s probably safe to say that more cumulative man-hours have already been spent in Halo gaming lobbies than in Microsoft Word!

Trends 57

Trends Design Software Project 57

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Report

Boxes and Arrows

AUGUST 28, 2008

Here’s how the game works: You’re on your computer, instant messaging away. One IM session is with a real person and the other is with an artificial intelligence (AI) program that’s designed to pose as a human being by using a casual conversational tone. The AI is able to respond in complete sentences with realistic syntax to mask its identity, even throwing in slang, canned humor, or typos.

Artificial Inteligence 56

Artificial Inteligence Design System Trends 56

Xplaner

APRIL 3, 2008

Groups 54

Groups Data 54

Xplaner

OCTOBER 9, 2008

I was reading this excellent post about groups and networks and I started to think about if groups filter access to networks. I think that all of the readings this week (at least how I understand them ) point to groups being a restricted entity. In other words, there are definite boundaries to a group, access is controlled, there is an accepted language and other norms, etc.

Groups 51

Groups System 51

Boxes and Arrows

SEPTEMBER 18, 2008

It starts with any number of scenarios: Design and development have taken too long to produce a prototype, you need to release in three weeks, and you suspect there may be design flaws. You are trying to incorporate usability testing into an Agile development process. Or maybe you simply want to pare down your process to make it shorter and less expensive.

Tips 48

Tips Analysis Project Meeting 48

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Innovation

Xplaner

SEPTEMBER 30, 2008

Ok, I give! CCK08 is officially killing me! I’m going to try and hang in there. I think the problem is that the topics are so meaty, and interesting, that I want to only do this class and nothing else. For instance, this post has been sitting in my head for a while. I just haven’t been able to get the words together to do real justice to the idea in my head.

Learning 45

Learning Data Examples 45

Boxes and Arrows

OCTOBER 16, 2008

The “IDEA Conference&# :[link] took place in Chicago on October 7-9 at the Harold Washington Library Center. The speakers pushed the boundaries of what it means to design complex information spaces of all kinds. We can all expand our practice by absorbing their experiences and ideas. In cooperation with the “IA Institute&# :[link] we’re happy to bring you recordings of most conference talks.

Conference 45

Conference Trends Design Design Thinking 45

Boxes and Arrows

DECEMBER 18, 2008

In Part I , I discussed how to make the first three steps of Quick Turnaround Usability Testing (QTUT)—Sales & Kickoff, Recruitment, and Preparation—as short and efficient as possible. In Part II, I discuss the final two steps: Testing and Analysis & Reporting. Steps in the QTUT Process Step 1: Sales & Kickoff Step 2: Recruitment Step 3: Preparation Step 4: Testing Step 5: Analysis & Reporting Testing It’s testing day.

Report 44

Report Analysis Tips Change 44

Boxes and Arrows

NOVEMBER 25, 2008

It was not an easy recruit. Directors of IT are busy people. Oddly, they’re hard to get hold of. They don’t answer calls from strangers. They don’t answer ads on web sites. The ones who do answer ads on web sites we had to double-check on by calling their company HR departments to verify they had the titles they said they did. And now this. “Hi!

Study 44

Study Data Tips Meeting 44

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Roadmap

Xplaner

OCTOBER 1, 2008

Here is the tweet that started it: That twitter conversation was sparked by this Details article about the so-called Playboys of Tech (my daughter calls these sorts of guys hipsters…). Chrissie was annoyed that there are never any articles about hipster tech women. But that sentiment of that tweet - that somehow typical tech women are not gorgeous and hot - really rubbed me the wrong way.

Conference 44

Conference Groups Technology Course 44

Xplaner

MARCH 31, 2008

Design 44

Design 44

Boxes and Arrows

DECEMBER 18, 2008

I’d like to talk specifics a bit. I’m sure there will be some readers at B&A who aren’t gamers, and probably even more who haven’t played Halo —so my apologies to those folks— but… describe in some detail exactly what you contributed to the finished product. When I look at Halo 3 , what ‘pieces’ of the experience did you work on?

Software Review 42

Software Review Design System Groups 42

Boxes and Arrows

OCTOBER 20, 2008

We’re embarking on Week 4 of the Work Literacy learning project. This week it’s RSS and feed readers. Although the thrust of the module is primarily about how learning professionals can learn and manage information by subscribing to feeds, I find that I’m more interested in how we can use feeds as learning tools for the people with whom we’re working.

Trends 40

Trends Creativity Learning Tools 40

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

Generative AI

Boxes and Arrows

OCTOBER 3, 2008

( RANT ALERT! ) In a few weeks we’re going to be looking at blogs in the Work Literacy course. As we think about that module and the fact that for most people, their primary interaction with blogs is to read them, I’m growing impatient with this idea from a learning perspective. In fact, I have to go on record right now as saying that reading blogs is only a small part of what makes blogs powerful for learning.

Conference 40

Conference Learning Engagement Tools 40

Boxes and Arrows

SEPTEMBER 4, 2008

Last week I did a training on facilitation for a group of 10 trainers. One of the strategies we discussed was how to debrief on experiential activities using Thiagi's Six Phases of Debriefing. It occurred to me later, that these are great questions to ask ourselves as part of developing our personal reflective practice and that they can be applied to virtually any experience, not just to formal or structured learning activities.

Learning 40

Learning Training Engagement Examples 40

Boxes and Arrows

AUGUST 28, 2008

As IDEA 2008 draws closer, the IA Institute is conducting a series of interviews with the speakers for the conference. As Event Coordinator for IDEA , I fill a variety of roles, including the Interviewer of IDEA Presenters (which I proudly share with Liz Danzico). This is the second interview in the series, and this time I pulled the name of Andrew Hinton, Lead Information Architect at Vanguard, from the virtual hat.

Conference 40

Conference Design Industry Groups 40

Boxes and Arrows

AUGUST 14, 2008

As IDEA 2008 draws closer, the IA Institute is conducting a series of interviews with the speakers for the conference. As Event Coordinator for IDEA , I fill a variety of roles, including the Interviewer of IDEA Presenters (which I proudly share with Liz Danzico). For this interview, I was fortunate to draw Bill DeRouchey’s name. If his name is not familiar to you, some of his work should be.

Conference 40

Conference Design Meeting Case Study 40

Speaker: Jennifer Hodroge, Omni-Channel Strategic Leader, Forrester CX Certified

Marketers know that personalization is the key to engagement—but with limited budgets and time, how do you prioritize what, where, and how to personalize? Aligning your content, campaigns, and buyer experiences requires a deep understanding of customer needs. In this new webinar with expert Jennifer Hodroge, we’ll explore how to leverage insights and customer journey mapping to build personalization strategies that deliver real impact.

Strategy