2017

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Before Tom Peters, before Peter Drucker, we had Mary Parker Follett

Tim Kastelle

What year do you think this quote is from? There are three ways of dealing with difference : domination, compromise, and integration. By domination only one side gets what it wants; by compromise neither side gets what it wants; by integration we find a way by which both sides may get what they wish. How about this one? It has often been thought in the past… that I need be concerned only with doing my part well.

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An introduction to Design Thinking for Innovation Managers

HYPE Innovation

“Design thinking draws on logic, imagination, intuition and systemic reasoning to explore the possibilities of what could be, and to create desired outcomes that benefit the end user (the customer). A design mind-set is not problem-focused, it’s solution-focused, and action-oriented. It involves both analysis and imagination. Design thinking is linked to an improved future and seeks to build ideas up—unlike critical thinking, which breaks them down.

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Nine Short Innovation Lessons from Lego

Destination Innovation

Lego is now revered as one of the most innovative and successful companies in the world. But in 2003 the company was $800m in debt and on the verge of bankruptcy. The turn around in its fortunes has been spectacular. It is currently rated the number one toy company in the world and the world’s most powerful brand. There are many books and studies describing the company’s approach.

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15 most important Innovation Theories your company should be using

Idea to Value

Every company says that innovation is important, and that they value the ideas of their people. In fact, creativity is becoming a core skill which companies know they need in the future. Yet the problem lies in the fact that so few established companies actually know how to go about getting value out of their innovation ambitions, let alone turning it into profit.

Company 254
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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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The limitations, criticisms and new pathways for Design Thinking – Part One

Paul Hobcraft

Let me summarize where we are today in design thinking. In the past couple of weeks, I have been spending a fair amount of time on investigating design thinking. This is part one of my thoughts that came out of investigating and researching design thinking in the past couple of weeks. Within two posts, I want to provide my outcomes, bridging the present and pointing towards a better design thinking future, in my opinion urgently needed.

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“Why are You Showing me That?” The Decision-Making Behind IdeaScale’s New Reporting

IdeaScale

Over the next couple of months, IdeaScale will be rolling out a suite of new reports alongside improvements to our ability to integrate with Analytics and BI tools. Upgrading our reporting has been a long-held goal of our team and we’re excited to start letting customers get their hands of the Beta version of the new tools. As we get ready to roll out the feature, we wanted to take some time to talk about how it works, why it works like it does and how our IdeaScale feedback community is going t

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Innovation requires learning, relearning and unlearning

Jeffrey Phillips

There's probably few activities that corporate folks enjoy less than corporate training. For most it's guaranteed to be a slog, or a review of policies and procedures rarely used and important only to a specific team or set of circumstances. While people are attending the "mandatory" training to learn material of vague importance to their day to day jobs, their inboxes are filling up, cat videos are going unwatched.

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Innovation vs. Invention vs. Creativity

Braden Kelley

There is so much talk about innovation these days, it’s hard to sometimes distinguish the signal from the noise. In fact, the word innovation gets thrown around so much that it leaves people wondering: What’s really innovative?

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Best ads of December and best two of 2017 (maybe)

Exago

December means Christmas ads and one of our two top scorers for Nokia by Mother falls into that category just about; another variation on the recurring theme that Christmas is about bringing people together, not handing out prezzies. Mother, our Agency of the Year in 2016, has kept up the good work this year alongside.

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The False Promise of “Free” Innovation Software

Imaginatik

This week, I was talking with one of our clients about additional ways to leverage our innovation software. I soon learned they had been offered an innovation platform from a competitor for three years, for free. They were tempted to take the offer of “free.” For a day. But then they thought about what they need the platform to do, namely: COLLECT ideas, through engaging employees and other stakeholders.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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We Don’t Need More Mousetraps!

Tim Kastelle

Imagine an island country where the only industry is making mousetraps – let’s call it Mousetrapia. And the people that live there are incredibly creative. Consequently, they invent new mousetraps constantly, and they patent them as well. They patent so many mousetraps that the number number of patents per capita for Mousetrapians is among the best in the world.

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Platform models are the new order of business need

HYPE Innovation

We have seen the incredible rise of platforms that have become part of our everyday lives. Be these Apple, Google, eBay, Amazon, Android, Facebook, Microsoft, Alibaba, Salesforce, Uber, Airbnb, PayPal and many more, all becoming some of the hottest companies in value, as they have built out their business on powerful platforms for us to simply connect into and draw down what we value.

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Ten Top Tips for Speakers

Destination Innovation

If you want to speak like a professional speaker then here are ten great tips: Before you start to compose your talk think about the single most important point you want to get across. Audiences cannot absorb a large number of messages. So make sure that your key theme is not lost in a plethora of ancillary topics and stories. Patricia Fripp gives this advice.

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7 Essential Skills Required to Succeed as An Entrepreneur

Idea to Value

Many entrepreneurs believe that the most important factor that will determine their level of success with a startup relates to their overall experience and skills in the niche area. However, the most successful entrepreneurs have developed a certain set of skills that have helped them reach their goals. While you definitely need nerve and patience to launch and run a new business, you also need to focus on nurturing these seven critical skills that are integral to your future success in very imp

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Jumping to a fresh cycle of innovation design

Paul Hobcraft

I have argued in the past that innovation management needs to radically adjust and needs to be designed differently, it needs to be highly adaptive. In my opinion, it needs to be based on the thinking around the shift from products to solutions, from transactions to building far more value-adding ongoing relationships, from a supplier of product services into highly valued network partnerships, exploring innovation across all options. instead of delivering on discrete elements; this requires man

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Collective Behavior in IdeaScale Communities

IdeaScale

Contributions from community members in the form of valuable ideas are seen as strategic assets in the success of IdeaScale initiatives. The larger the community of participants the more diverse views are likely to appear; more diversity increases the chances of producing valuable ideas. But the chance for success also increases, when the behavior within communities is also understood.

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Generosity Can Be A Competitive Advantage

Digital Tonto

Power no longer lies at the top of the heap, but at the center of networks and you get there not by vanquishing rivals but through cultivating friends. Related posts: Collaboration Is The New. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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Is innovation unreasonable?

Jeffrey Phillips

Thank goodness for Twitter. What would we do without this constantly refreshing stream of bromides, insights, accusations and occasional bursts of wisdom? Just yesterday while perusing the Twitter stream I saw a quote attributed to Jonathan Ive that made me want to sit up and scream. The quote was relatively straightforward and seems innocuous on its face: "To do something innovative means you reject reason" Sounds about right, doesn't it?

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The Benefits of Innovation in Times of Crisis

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

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The Eleven Change Roles

Braden Kelley

Change is Hard Change can be complicated, change can be confusing, and change can be difficult to successfully implement in any organization. This is why 70% of change initiatives have been found to fail.

Change 268
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Happy 10th birthday, Exago!

Exago

In a historic building in Lisbon, overlooking the Tagus river, Exago celebrated its 10th anniversary on Friday, November 24. It was the perfect opportunity to bring together the people who are part of us and our history: our team (past and present), our clients and our partners. We would like to thank all those who […]. The post Happy 10th birthday, Exago!

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If You Want to Be Innovative, Innovate

Tim Kastelle

Too many people want to make their organisations more innovative without going through the pain of actually changing anything. This does not work. In an interview on Tim Ferriss’ podcast , Jocko Willink says: If you want to tougher mentally, it is simple: be tougher. Don’t meditate on it. It’s the same with innovation. If you want to be innovative, it is simple: innovate.

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Four things that are killing productivity in your office

Destination Innovation

What are the biggest barriers to productivity, efficiency and creativity at work? Which activities absorb the most time for the least return? In her book, The Innovation Revolution, Melissa Kennedy accuses four key suspects. Meetings. Typically people in organizations spend 15% of their time in meetings. For middle managers the figure is 35% and for senior managers it is 50%.

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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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Twelve Jobs that Robots cannot do

Destination Innovation

The Hadrian X robot is made by Fastbrick Robotics from Australia. It can lay 1000 house bricks in an hour. The average bricklayer lays around 500 bricks a day. We will soon see robots doing much of the standard work in building assembly with a small number of skilled craftsmen supervising them, applying finishing touches or completing tricky tasks.

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13 Great Questions to Choose from for your next Management Meeting

Destination Innovation

Most management meetings are dull affairs stacked full of short-term urgent problems that need fixing. Discussions focus on routine operational issues and of course these things have to be addressed. However, from time to time you and your team should lift your heads and think about a bigger, brighter future. You should brainstorm strategic and innovative options.

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Message to the Board – We Need to Talk about Innovation

Destination Innovation

Innovation should be a regular topic item on the agenda of company board meetings. If you have not had a fundamental conversation about innovation with your key corporate stakeholders and senior executives then these are some of the questions and topics to discuss at the first such meeting. What is the vision for our organization? Where are we headed?

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Be Unpredictable – Surprise your Customers and Competitors

Destination Innovation

Boy Browning. Frederick Arthur Montague Browning (1896 – 1965) was known as ‘Boy’ Browning. He served in the British Army with distinction in the First World War. He was promoted to Adjutant at the Royal Military College, Sandhurst. During the Sovereign’s Parade of 1926, he did something unexpected by the large audience who came to see the closely choreographed and well-rehearsed parade of cadets.

Video 248
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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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Focus on the Opportunity, not the Problem.

Destination Innovation

Two groups of engineering students were given a similar task – to design a bicycle rack for a car. The first group was shown an existing but poorly designed roof rack for bicycles. They looked at all the issues with the current design and then set out to come up with something better. The second group was not shown the ineffective roof rack; they were simply told to design a really good bicycle rack.

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Talk – Action = 0

Tim Kastelle

We are what we do “We need to get better at executing strategy.” I heard something like this from about five different speakers at the Global Peter Drucker Forum last month. I hate statements like this – at best they’re half-truths, but mostly they are dangerous myths. This was my response: “We have to stop talking about strategy development and execution as two different things.

LEAN 122
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Ten Tips for Story Tellers

Destination Innovation

One of the best ways to get your message across is with stories. Facts and data can be persuasive but many people prefer a story. So how can you craft a good story? Here are some hints which work in most situations including social, political or business settings. Don’t tell theoretical stories. Talk about real people and what happened to them.

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11 Great Things to See and Do in South Florida

Destination Innovation

Deering Estate. Many visitors think of Florida in terms of Orlando and Disney World. But I believe that once the children have grown up you will find that South Florida has much more to offer. Here are my picks for great things to see and do in South Florida. 1. The Florida Keys. This is a magical road trip. 800 islands are strung out mostly along a causeway with clear blue ocean on either side.

Course 241
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Campaigns that Click: Practical Personalization Strategies to Boost ROI

Speaker: Jennifer Hodroge, Omni-Channel Strategic Leader, Forrester CX Certified

Marketers know that personalization is the key to engagement—but with limited budgets and time, how do you prioritize what, where, and how to personalize? Aligning your content, campaigns, and buyer experiences requires a deep understanding of customer needs. In this new webinar with expert Jennifer Hodroge, we’ll explore how to leverage insights and customer journey mapping to build personalization strategies that deliver real impact.