Bill Fischer
JULY 26, 2011
China's journey from a seriously poor, autarkic, economy to the "shop floor of the world," took a bit more than two decades. Today, less than a decade later, it appears poised to evolve into becoming a leading global innovator; but can China actually make this next great leap forward? Many observers [.].
Innovation 360
JULY 7, 2011
Joseph Schumpeter , the guru of innovation, addressed the process of innovation with his theory of creative destruction and his definition of entrepreneurs as people who combined existing elements in new ways to create a new product or service. Social innovation is a new potential megatrend, however with roots back in the 60’s and related to strategies, concepts, ideas and organizations that meet social needs such as working conditions, education, community development and health that exte
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Harvard Business Review
JULY 25, 2011
There are strident disagreements these days over every aspect of American educational policy, except for one. Everyone thinks it would be great if we could better teach students how to innovate. So shouldn't we be paying a great deal of attention to the educational method that produced, among others, Larry Page, Sergei Brin, Jeff Bezos, Jimmy Wales, Peter Drucker, Julia Child, David Blaine, and Sean "P.
Harvard Business Review
JULY 27, 2011
Last year, I worked with Accenture on a study of its largest clients to learn what the leaders of these mega-corporations had on their minds amidst all of the uncertainty they face. The headline: After years of taking a back seat to survival skills, growth is back on the agenda in a big way. All the responding companies reported that growth is either explicitly or implicitly part of their strategies, a big shift from large organizations' attitudes in the downturn.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to keyless entry, in-room entertainment, and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that
Harvard Business Review
JULY 12, 2011
If you're like most people I work with in companies, the demands come at you from every angle, all day long, and you have to make difficult decisions without much time to think about them. What enduring principles can you rely on to make choices that reflect openness, integrity and authenticity? Here are ten that work for me: 1. Always challenge certainty, especially your own.
Harvard Business Review
JULY 28, 2011
The monsters, they say, come out at night. And right now, we're in a long, dark night of the economy. So to a stage crammed with the now familiar-pantheon of modern-day monsters — the clueless chairmain of the board , the narcissistic chief executive , the proudly sociopathic investor , the servile, principle-less politician — let me introduce a minor new setpiece: the playhouse for the super-rich (which can easily cost more than the average income of the people formerly known as "th
Business Innovation Brief brings together the best content for business innovation and strategy professionals from the widest variety of industry thought leaders.
Harvard Business Review
JULY 22, 2011
Unless you've been living somewhere without net access for the past week or so, you have heard about Spotify , an online music service that just launched in the U.S. The initial reviews have been pretty positive, and it has generated a lot of buzz, although it's quite similar to some services that have been available here for some time (Rhapsody comes to mind).
Harvard Business Review
JULY 6, 2011
Some business builders just seem to have more luck than others. In fact, many of the entrepreneurs and business builders I know say luck is a driving factor in their success. But luck in business isn't entirely, well, luck. There's a popular saying that "you make your own luck." This "make your own luck" principle has become a central chapter of a book I am co-authoring for Harvard Business Review Press.
Harvard Business Review
JULY 18, 2011
Hi, I'm Amy. A quick introduction is in order here because, while you don't know me, you may know my work. I've spent the past three years building an online brand you may know called Shaquille O'Neal. It's been an amazing voyage navigating the uncharted waters of social media with this Columbus-like pioneer of the medium. Through many experiments with @SHAQ , @DoubleTree by Hilton and @TheRock among others, I've created some best practices, and I've identified some worst practices.
Harvard Business Review
JULY 6, 2011
When my friend Sam invited his new girlfriend Robyn to join him for a sailing trip, he was relatively new to the sport. He had pretty strong skills but not a lot of experience. She had neither. They were expecting it to be a long sail — about seven hours — and spent several days preparing. They assembled maps and prepared their route. They planned to stay close to the coast in case they needed to pull in, though there were a few short crossings where they would be unprotected.
Speaker: Kevin Burke, Founder & Managing Director at Digital One and AI & Automation Consultant
AI and automation are currently transforming the way sales and marketing teams operate. Generative AI crafts personalized outreach at scale, while conversational AI bots are engaging prospects in real time. Robotic process automation streamlines manual workflows by triggering tasks the moment a prospect takes a key action, and advanced AI analytics surface hidden patterns in the pipeline, improve forecasting, and help teams make data-driven decisions with confidence.
Harvard Business Review
JULY 22, 2011
For another look at the Spotify launch, see " Why I'm Not Going Near Spotify (and Why You Shouldn't Either).". iTunes as we know it is over. It is walking, talking, and continuing to pretend it's alive, but Spotify , Europe's outrageously successful streaming music product, has just shown us the future. Though you might not even be aware of the competitor that is attacking the music titan of the past decade, that iTunes business model is about to be blown up completely and swiftly.
Harvard Business Review
JULY 26, 2011
One of my greatest mentors was the late Jay Chiat of TBWA Chiat Day, an iconoclast in the field of advertising with a constant imagination for possibilities in business and life. Jay embodied the three traits of a "lucky attitude" that I described in my last post : humility, intellectual curiosity, and optimism. Of these three characteristics, it was Jay's optimism which was perhaps his greatest lesson to me.
Harvard Business Review
JULY 6, 2011
Jeff Dyer , professor at Brigham Young University's Marriott School of Management and coauthor of The Innovator's DNA , outlines the four ways leaders come up with their great ideas.
Harvard Business Review
JULY 8, 2011
Enchantment defines a relationship with employees that is deep, delightful, and long-lasting. If you can enchant your employees, they will work harder, longer, and smarter for you — and, ideally, you for them too. Here are the ten best ways to enchant your employees. Provide a MAP. In Drive: The Surprising Truth About What Motivates Us , Daniel Pink explains the big three of what employees want from a boss: an opportunity to Master new skills while working Autonomously towards a high Purpo
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Harvard Business Review
JULY 29, 2011
"I want to pass something by you," I said to my friend Jori* who has lost 80 pounds over the past six months. "Our ability to lose weight is based on our willingness to suffer through discomfort. To be a little hungry and yet to resist the temptation of eating.". "You're wrong," he said. "You don't know what my hunger is like. It's painful. Withstanding it might work for a week or two, but not for the long term.".
Harvard Business Review
JULY 19, 2011
Not long ago I sat in on a meeting of the executive leadership team for a global technology company. At the beginning of the session, the CEO quickly flashed a couple of slides on the screen that summarized key aspects of the firm's strategy, saying, "You've all seen these charts before, so we don't have to dwell on them." The meeting then proceeded from there.
Harvard Business Review
JULY 12, 2011
Staff Sgts. Fred Hilliker and Robert O'Hair were boarding Delta Flight 1625 in Baltimore for the final leg of their journey home from Afghanistan with 32 others in their U.S. Army unit when their homecoming came to an abrupt halt. Delta personnel told the soldiers they needed to pay $200 for each person that had a fourth bag with them , even though their military orders stated that these bags were covered.
Harvard Business Review
JULY 27, 2011
The greatest metric for predicting job satisfaction and engagement is the social support perceived by the employee. And job satisfaction and engagement directly correlate with productivity. So the best and fastest way to more connected and therefore more productive is to receive more social support from others at work, right? Not so fast. Some of the greatest discoveries in psychology occur when we decide to ask questions in a different way.
Speaker: Yohan Lobo and Dennis Street
In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.
Harvard Business Review
JULY 14, 2011
These days, thousands of college-bound teenagers mark the end of high school with a gap year , a chance to stop and think, to work and travel, and to gain the perspective and energy necessary for making the most of what's next. What do their parents do to mark the end of exhausting midlife careers and decades of child-rearing? What do they do to rest and prepare for what's next in their lives?
Harvard Business Review
JULY 13, 2011
As a turnaround strategist , I see a lot of companies in dire straits, where tempers flare easily and interpersonal problems have been allowed to flourish unchecked. Helping clients innovate while saving their companies frequently involves confronting a bully or bullying regime. In twenty years of experience, I've learned the differences between hard-charging bosses and executives who push for positive organizational results aggressively, and bullies who calculate patterns of fear to manipulate
Harvard Business Review
JULY 12, 2011
In the still-raging debate over my two posts about why "Great People Are Overrated," the one (and perhaps only) question that went under-discussed might be the most important question of all: How do you know a great person when you see one? Is "greatness" purely a matter of raw brainpower and technical virtuosity, or is it impossible to discuss individual talent without thinking about the team, the enterprise, and the very mission of the organization?
Harvard Business Review
JULY 25, 2011
Marc Ventresca's recent presentation at TEDx Oxford asks us to rethink the idea of the entrepreneur. He believes, if I have him right, that we subscribe too heavily to the "heroic" model, the one that says entrepreneurs take risks others refuse, freeing themselves from the bounds of convention. Ventresca, a professor at the Said Business School , prefers to think of entrepreneurs as system builders, creating enterprise by "marshaling, mobilizing, and connecting different worlds.
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Harvard Business Review
JULY 11, 2011
Last weekend, like every weekend, I scrawled a long list of things to do on an old envelope. But unlike most weekends, instead of tethering myself to a computer and working, I sat in my backyard alongside my 10 year-old daughter in our collapsible camping chairs, reading novels. I wish I could tell you that this was a bona fide afternoon of rest and relaxation (R&R).
Harvard Business Review
JULY 5, 2011
Have you ever been puzzled by the ways that people use email ? The global proliferation of email may have been one of the most significant advances in human communications, but the technology did not arrive with an instruction manual. As a result, email sometimes reflects both the best and worst of human behavior. Here's an example displaying both: Our story begins when the production editor for a major online business journal (not HBR) mistakenly sent a blast email about "invoicing procedures"
Harvard Business Review
JULY 7, 2011
What problem does Google+ solve for consumers? The answer appears to be: nothing. And, therefore, it solves nothing for Google either. As with many of these social launches — an exception being the ill-fated Google Buzz — the launch of Google+ was limited. Like Gmail and Google Wave, Google relied on invites to scale initial users and work out issues before a wider launch.
Harvard Business Review
JULY 5, 2011
By 2007, the Internet had radically changed the social and economic landscape in the developed world. However, the Internet was (and still is) making slow progress in the developing world. We wanted to bring some of the advantages of the Internet to these populations, and had a hunch that the best way to go about it would be to use already-entrenched, familiar technologies.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Harvard Business Review
JULY 27, 2011
"We never see any good ideas," lamented a senior executive. "People bring us ideas. But they just don't have any. magic.". At first, I found the comment surprising. I had just begun to get to know the company, and it seemed to me to be brimming with innovation energy, particularly among young employees who would regularly throw out creative "What if's" during casual conversations.
Harvard Business Review
JULY 6, 2011
So, what are you asking President Obama? Why not more stimulus? Why did he choose to bail out the banks? What about the deficit, China, the euro, youth unemployment, and the future? All worthy themes for today's Twitter Townhall. But perhaps you should reconsider. Me? I'm asking him nothing. Consider it a tiny one man protest. Maybe, just maybe, AskObama is less 21st century transparency — and more like a tiny dose of digital dumbification.
Harvard Business Review
JULY 5, 2011
As a kid growing up in the U.S., I was raised on praise, not always deserved. If it wasn't a gold star on a school report, it was an A for effort. In China , praise is so subtle as to be indiscernible. During my early days in Hong Kong I would get in a lift with young parents and offer some glowing observation about their child. They'd smile broadly and say "Oh, but he is very naughty" and I'd think, "Don't say that in front of him, he'll grow up to be an axe murderer!!
Harvard Business Review
JULY 5, 2011
For a clue to social media's future, we need not look much further than Washington. On the one hand, you have " Weinergate ," former NY Senator Anthony Weiner's Twitter fiasco, which was essentially user error. He failed to negotiate the thin line between digital communication and social communication, between private and public. On the other hand you have President Obama's announcement that he will do his own Tweeting.
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