May, 2011

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Made in China: Smarter Companies?

Bill Fischer

Made in China: What does it mean to you? Low costs? Fast response? Good enough quality? Would you believe me if I told you that “being the smarter competitor” was becoming the objective of a number of aspiring Chinese global players? Not so long ago, I was speaking with a European [.].

Company 40
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Green Innovation – wash or reality?

Innovation 360 Group

It is a lot of buzz about green innovations and much talk about potential green washing. And we have seen it all before with pink washing and white washing. To understand whether green innovation is washing or not the question to ask is why it exists. To cover up? To gain short term winnings? To move the focus away from other issues? Or is it possible that it really might exist a long term market opportunity here?

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It’s The Angels’ Time

Innovation 360

That was the theme a few days back at 2010 Angel Capital Association Summit in San Francisco and the title of the speech by angel investor and blogger Basil Peters , who asserted that VCs are essentially dinosaurs saddled with too-big funds at a time when entrepreneurs can create companies cheaply and quickly, sometimes over a weekend. What these start-ups need is a limited amount of outside capital provided by angel investors who know when to exit by selling to corporations hungry for dynami

Meeting 40
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The Only Way to Get Important Things Done

Harvard Business Review

"How can I get 7-8 hours of sleep when I'm with my kids from the moment I arrive home, and I need some time for myself before bed?". "How can I find time to exercise when I have to get up early in the morning and I'm exhausted by the time I get home in the evening?". "How can I possibly keep up when I get 200 emails a day?". "When is there time to think reflectively and strategically?".

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to keyless entry, in-room entertainment, and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that

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One big open innovation square dance…

Innovation 360

Innovation is a way of getting competitive advantage which is well known and documented since ancient times, ranging from machinery, war equipment to the beauty industry and all trial building the perpetuum mobile. What´s happened lately is the paradigm shift of opening up the innovation process from being secret and closed towards inviting for collective wisdom and creativity.

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One big open innovation square dance…

Innovation 360

Innovation is a way of getting competitive advantage which is well known and documented since ancient times, ranging from machinery, war equipment to the beauty industry and all trial building the perpetuum mobile. What´s happened lately is the paradigm shift of opening up the innovation process from being secret and closed towards inviting for collective wisdom and creativity.

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Does Your Power Style Support Your Job Search?

Harvard Business Review

There's nothing like the feeling of powerlessness that comes over people when a job they really wanted slips through their fingers. The tough questions begin when hardworking professionals with great networking skills find themselves watching people with less impressive track records scoop up the jobs they crave. Baffled by this turn of events, people often begin asking themselves questions like, "Why them and not me?

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The Hidden Demons of High Achievers

Harvard Business Review

Featured Guest: Tom DeLong, Harvard Business School professor and author of Flying Without a Net: Turn Fear of Change into Fuel for Success. Download this podcast.

Change 20
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Be an Optimist Without Being a Fool

Harvard Business Review

There are quite a number of motivational speakers and self-improvement books out there with a surprisingly simple message: believe that success will come easily to you, and it will. There is one small problem in this argument, however, which unfortunately doesn't seem to stop anyone from making it: it is utterly false. In fact, not only is visualizing "effortless success" unhelpful, it is disastrous.

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Three Traits of Successful Entrepreneurs

Harvard Business Review

Sometimes when you're wondering what to do next in life, good advice can come when you least expect it — like when you're getting your hair cut. Joan*, the hairstylist giving me a trim, mused aloud about what she was planning to do with her career. Cutting hair was just one part of her livelihood; she was also a professional caregiver as well as the owner of a rig that her husband operated.

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Prospect, Personalize, Profit: The New Way Sales & Marketing Teams Are Aligning with AI

Speaker: Kevin Burke, Founder & Managing Director at Digital One and AI & Automation Consultant

AI and automation are currently transforming the way sales and marketing teams operate. Generative AI crafts personalized outreach at scale, while conversational AI bots are engaging prospects in real time. Robotic process automation streamlines manual workflows by triggering tasks the moment a prospect takes a key action, and advanced AI analytics surface hidden patterns in the pipeline, improve forecasting, and help teams make data-driven decisions with confidence.

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Money and the Meaning of Life

Harvard Business Review

Everywhere you look, there's compelling evidence that the single-minded pursuit of wealth often leads smart people to do incredibly stupid things — things that destroy that which money can't buy. Last week, the big story was the conviction of Raj Rajaratnam on 14 counts of insider trading, a greed-driven scheme that will lead to obliterated reputations, long prison terms, or both, for senior leaders at IBM, McKinsey, and other blue-chip institutions.

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Managing the Double-Edged Sword of Collaboration

Harvard Business Review

This post is part of the HBR Insight Center Making Collaboration Work. Riddle: What ubiquitous structure of contemporary organizations around the world makes for the best of times at work — and the worst of times, too? Answer: Collaboration. We have written here about our project collecting daily work dairies from over 200 people to understand the effect of everyday events inside organizations on employee inner work life — emotions, perceptions, and motivations.

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A Counter-Intuitive Approach to Making Complex Decisions

Harvard Business Review

When we heard that Barack Obama had chosen to sleep on his decision to authorize the raid that killed Osama bin Laden, we were pleasantly surprised. After all, "sleeping on it" is exactly what scientific research would prescribe when facing a complex decision, but it's not often a path that leaders in high-pressure situations would take. Not surprisingly, perhaps, some pundits expressed outrage over Obama's choice to press pause on the decision, calling him "feckless" and accusing him of "leavin

Course 20
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Three Traits Every CEO Needs

Harvard Business Review

No matter how successful or seemingly secure any business appears, there are no longer periods of calm seas for leaders in any industry. A broad statistic reinforces this fact emphatically: More than half the companies that were industry leaders in 1955 were still industry leaders in 1990. But more than two-thirds of 1990 industry leaders no longer existed by 2004.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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A Partnership Is Not a Purchase Order

Harvard Business Review

Scott McNealy , ex-CEO of Sun Microsystems, tweeted this message last month : "Most over used phrase in business is 'strategic partner.' Favorite partnership for me is a purchase order. Defined charter, beginning, end.". That is precisely why many external partnerships fail. True collaboration is much more than a purchase order. Setting up an external partnership as if it were a PO, at best, leaves value on the table.

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The Internet Changes Everything — Except Four Things

Harvard Business Review

At the e-G8 Forum in Paris this week, the Internet was venerated as a revolutionary force changing everything. French President Sarkozy, who commissioned the forum to provide recommendations to the G8 heads of state , was extravagant in his praise, calling it a new world and the eighth continent. Internet moguls from Facebook, Google, and Groupon were more subdued in their claims, undoubtedly cautious that France, Japan, America, and other sovereign nations are trying to plant their flags and im

Change 18
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Too Much to Do? Take on More

Harvard Business Review

I know how to handle stress. I know that each day I need to get seven or eight hours of sleep and an hour or so of exercise. I know I need to meditate for a few minutes and eat normal sized, well-balanced meals. I know I need to take deep, calming breaths throughout the day. I know all this and, for the most part — disregarding the second bowl of chocolate chips mixed with peanut butter and Rice Krispies I just devoured — I do those things.

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Don't Sell Your Soul, Market It

Harvard Business Review

In an open letter to college graduates in Forbes last week, Carl Schramm, the head of the Kauffman Foundation and a man I admire, encouraged young people to follow a path of entrepreneurship, reasoning that, "Although they are necessary parts of our society, governments and nonprofits are not self-sustaining. In order to do their good works, they must rely on the underlying wealth created by business.

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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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Getting Past a Communication Impasse

Harvard Business Review

What do you do when you have a communication impasse with someone you care about? Jim* is a friend and colleague whom I hadn't seen for a year. It's been a hard year for Jim and I called him frequently as he navigated his business through tough times. When I last saw him, Jim asked me to meet with a client of his, Ed, for a few minutes as a favor. I agreed.

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Collaboration Is a Team Sport, and You Need to Warm Up

Harvard Business Review

This post is part of the HBR Insight Center Making Collaboration Work. Jimmy Guterman wrote about Nokia's culture of purposefully fostering a collaborative mindset as soon as someone started at the company or moves into a new role. I want to build on this by looking at how collaboration needs to be seen as a process that happens over time, and that the crucial groundwork for successful collaboration needs to be laid before the "actual" collaborative work happens.

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Seven Things Human Editors Do that Algorithms Don't (Yet)

Harvard Business Review

A recommendation from the recommendation frontier: You may not want to fire your human editor just yet. For the last year, I've been investigating the weird, wild, mostly hidden world of personalization for my book , The Filter Bubble. The "if you like this, you'll like that" mentality is sweeping the web — not just on sites like Amazon and Netflix that deal with products, but also on sites that deal with news and content like Google search (users are increasingly likely to get different r

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The Business School Tuition Bubble

Harvard Business Review

Following the collapse of housing prices, a growing number of people have voiced concerns over a looming collapse of higher education tuition. Initial apprehensions were expressed at least as early as 2009 in places like The Economist and The Chronicle of Higher Education. Today, there is a wikipedia page devoted to the topic and, in the last week alone, articles about this issue appeared here , here , and here.

Course 18
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Unlock R&D Excellence: AI-Elevated Processes and Innovation Intelligence

R&D teams need smart processes and cutting-edge tools to stay ahead. Questel empowers R&D leaders with advanced solutions that accelerate workflows, improve decision-making, and deliver impactful results. Our AI-powered platform, Qthena, revolutionizes how you interact with scientific documents and patent literature. Analyze drawings, tables, and graphs instantly while generating strong invention disclosures in seconds—not hours.

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What's Your Power Style?

Harvard Business Review

Have you ever wondered if a person's childhood experiences influence the way they operate as a professional later in life? Did that boardroom bully who intimidates others in order to make a point shove people around on the playground as a kid? Whether you are trying to get ahead at your existing firm or land a job in a new organization, it's helpful to understand that many of your instincts for giving and taking power stem from ways you were conditioned in the first system you experienced in lif

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Hierarchy and Network: Two Structures, One Organization

Harvard Business Review

Almost all companies organize people in a hierarchy, and then run well known managerial processes (planning, budgeting, staffing, measuring, etc) with it. We have all seen so many hierarchical org charts — sprawling boxes of letters and arrows arranged in inverted pyramids — and have been through so many budget, planning, and problem solving meetings, that we take all of this as a given, as if it had existed forever.

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The Conversation is Over. Long Live the Conversation.

Harvard Business Review

This post is part of the HBR Insight Center Making Collaboration Work. I recoiled in horror this week at a recent story in the New York Times about using twitter-like tools in a high school classroom. The project is well-intentioned: they wanted to get kids more comfortable with speaking up by giving them digital tools to do so. The trouble is, now the kids are staring at screens all day instead of interacting with each other or the teacher.

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The Busyness Trap

Harvard Business Review

I frequently talk to MBA students about their careers and aspirations for life. Some of these students worked on Wall Street, and when we talk, a number of them admit that the key to their success was creating the illusion of hard work. One said that he and the other associates would leave their suit coats on their chairs at the end of the work day to make it seem that they hadn't left for the night — that they were somewhere in the building doing work — when in fact they had gone ho

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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How Generation Next is Rebuilding Japan

Harvard Business Review

Japan is in a state of crisis at present , but its future may be in safe hands judging by the manner in which the country's young people have rallied in the aftermath of the earthquake, the tsunami, and the nuclear power crisis that struck on March 11, 2011. Since then, using the Net and social networking technologies such as Twitter and Facebook, people in their 20s and 30s have been collecting and disseminating valuable data; collaborating with others they have never met; and creating rescue p

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Job Available: No Experience Preferred

Harvard Business Review

Have you ever tried to get a job where you were told that you had all the right skills but lacked experience ? It's a Catch-22 : You can't get the job without experience , and you can't get experience without getting the job. But how important is experience , and should it be such a critical asset for hiring managers? Not long ago I was talking about this issue with Michael Dowling , the President and CEO of North Shore-LIJ Health System, one of the largest and most successful health systems in

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Let Us Now Praise Uncertainty

Harvard Business Review

A few weeks ago, I found myself in a conflict with someone in my work life. I felt he had clearly violated an agreement we'd made. My first reaction was righteous indignation. It was a familiar feeling. I was raised by a powerful mother who saw the world in stark terms: black and white, good and evil, right and wrong. She devoted her life to fighting for social justice and prided herself on uncompromising honesty.

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Three Leadership Steps to Defuse Tense Situations

Harvard Business Review

How do leaders maintain morale and momentum when members of their team are close to collapsing in frustration over the obstacles they face? Perhaps the issue is angry customers whose questions are hard to answer, or uncooperative peers from other groups who cause logjams and delay decisions. Team members might grumble and complain, or they might simply appear worn down, ready to drop the ball.

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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.