March, 2011

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Innovation 2.0

Innovation 360

As we speak there is a new trend rising providing us with opportunities or threats, depending on what side of the fence you are mentally located. Let’s first back the tape a bit. Take a moment and ask yourself “why are people launching apps on Android and iTunes in numbers close to impossible to believe”? Is it to give away apps for free making the world a better place?

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Want Innovative Thinking? Hire from the Humanities

Harvard Business Review

How many people in your organization are innovative thinkers who can help with your thorniest strategy problems? How many have a keen understanding of customer needs? How many understand what it takes to assure that employees are engaged at work? If the answer is "not many," welcome to the club. Business leaders around the world have told me that they despair of finding people who can help them solve wicked problems — or even get their heads around them.

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The best moble learning app is awarded in Sweden

Innovation 360

The Swedish Learning Award 2011 is completed and the winner selected. Guess if I am a proude chairman of Lexicon Interactive as they won in the category mobile learning. The winning contribution was a complete new kind of App for the Swedish Addison Society , and the motivation was “Addison is a serious fatal disease that requires constant attention to immediate life-saving measures if it would end up in an Addison crisis.

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How increased interest open opportunities for countries like Sweden

Innovation 360

At the moment many Swedish manufacture plants are bought by BRIC players which are an interesting phenomenon as the interest is increasing meaning that there are reasons beyond low interest here. Historically European countries like Sweden has had a low interest which has lead to investments in automated manufacturing plants competitive with labor intensive manufacturer in the BRIC area, we can find examples like Flextronics.

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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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Are Happy People Dumb?

Harvard Business Review

"Happy people are not the smart people.". I was talking to a stock trader shortly before giving a lecture at a large bank in New York. I think he thought I was a fellow trader, but I felt a little awkward at this turn in the conversation. as my lecture topic was the research case for happiness. "Happy people are the ones who don't get it," he continued.

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The Right Way to Respond to Failure

Harvard Business Review

My wife Eleanor and I were visiting some friends on a Saturday when their nine-year-old daughter, Dana*, came home. She was close to tears, barely holding it together. "Oh sweetie," her mom said. "What happened at the swim meet?". Dana is an excellent swimmer. She trains hard, arriving at swim practice by six most mornings and swimming some afternoons as well.

LEAN 22

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Four Reasons Any Action Is Better than None

Harvard Business Review

It's well-known that busy people get the most done. Their secret is simple: They never stop moving. Of course, sitting still can be a good thing if it involves renewal, reflection, and focused attention (or having meals with the family). But sitting still can be a bad thing if it involves procrastination, indecision, and passivity. Companies heading downhill have passive cultures.

Tips 22
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"Big Content" Is Strangling American Innovation

Harvard Business Review

Innovation has emerged as a key means by which the US can pull itself out of this lackluster economy. In the State of the Union, President Obama referred to China and India as new threats to America's position as the world's leading innovator. But the threats are not just external. One of the greatest threats to the US's ability to innovate lies within: specifically, with the music and movie business.

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Should You Hire an Overqualified Candidate?

Harvard Business Review

As politicians and economists puzzle over America's jobless recovery, managers who have started to hire again face another problem: how to handle all the overqualified candidates coming through their doors. The prevailing wisdom is to avoid such applicants. But the unprecedented availability of top talent created by this recession and new research on the success of these candidates may be changing that.

Study 21
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Don't Be Nice; Be Helpful

Harvard Business Review

Ron* was up next. As a senior analyst in this investment firm — and a good one — he knew a lot about the company he was about to pitch to the management committee. He paused for a minute as he sorted through the pages of numbers in front of him and then he began to present his case. Even though Ron described himself as a numbers guy, he seemed to really enjoy this part of his job.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Create an Effective Presentation

Harvard Business Review

Nick Morgan , CEO of Public Words, explains five key steps to engage any audience.

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In Singapore, a Failure to Fail

Harvard Business Review

Singapore, although far from Silicon Valley, has a vibrant entrepreneurial ecosystem, and I've been impressed by passion and talent of its entrepreneurs since my wife and I moved here a year ago. The government plays a big role in the city's ecosystem — administering grants and programs that provide financial support for startup companies. Innosight benefits directly from one of these programs.

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Facebook Is the Largest News Organization Ever

Harvard Business Review

Upon reading the title of this post I suspect your reaction is, "Really? I didn't even know it was a news organization." And that reaction is precisely why many people look with disbelief at the extraordinary estimates of Facebook's value. Facebook is not some plaything. It is a fully fledged news organization on a scale we have never seen. News organizations do two major things, commercially speaking: they use news to grab attention and then sell that attention to advertisers.

Report 20
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Building a $300 House for the Poor

Harvard Business Review

Watch Vijay Govindarajan , the Earl C. Daum 1924 Professor of International Business at the Tuck School of Business at Dartmouth, explain why he wants to create scalable, affordable housing to replace slums. Govindarajan talks about what inspired him to propose a $300 House, why the time is right, and why businesses should want to be part of the solution.

Design 19
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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The Art of Admitting Failure

Harvard Business Review

When it comes to business, we are incredibly unaccepting and fearful of making mistakes. And forget about admitting to our mistakes, as that may be construed as a sign of weakness. But business and leadership is all about relationships. And in any relationship, things go wrong, mistakes are made, ups are followed by downs. The strength of a relationship is not how perfect it is, but how resiliently it deals with the inevitable failures.

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HBR Predicts the Future

Harvard Business Review

I recently came across a remarkable article in the dusty bound volumes of the Harvard Business Review archives. The piece, "Thinking Ahead: Next Revolution in Retailing," forecast the rise of electronic commerce way back in 1967, nearly three decades before Jeff Bezos launched Amazon.com. The authors, a pair of Ohio State marketing professors, didn't have the vocabulary we use today — PCs, clicks, e-anything.

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Better Time Management Is Not the Answer

Harvard Business Review

Managers tell us all the time they have "a time management problem." Their days, they say, are often hijacked by unplanned events, interruptions , crises — matters that can't be ignored. They go to work planning to do certain things as a boss and at day's end they realize they've done none of it. "How do I cope?" they want to know. "How do I do what I'm supposed to do in the middle of chaos?

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Three Questions that Will Kill Innovation

Harvard Business Review

A big insurance company I know of wants to design a radical new future, so they have committed significant resources to large-scale innovation. But the board and executive committee are asking the innovation team all the wrong questions — questions that will kill any innovation project. Here are three toxic questions that you probably ask that are guaranteed to kill innovation: "What is the return on investment on this project?

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The Benefits of Innovation in Times of Crisis

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

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Build a Flexible Business Plan

Harvard Business Review

Tony Tjan , managing partner of Cue Ball, outlines the key components on which entrepreneurial executives must focus.

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Too Much Entrepreneurship Is a Bad Thing

Harvard Business Review

At the risk of sounding like a Grumpy Old Man, and with near certainty that this post will be roasted by many who read it, I am about to make the case that there is such a thing as too much entrepreneurship — or at least too much excitement about becoming an entrepreneur too early in life. I know, I know. This blog, and all of my work over the last 15 years, has celebrated the spirit of innovation, disruption, and changing the game.

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How to Use Facebook to Drive Higher Sales

Harvard Business Review

As Facebook has grown to more than 600 million users, many companies have been struggling to figure out how to leverage it to help their businesses. Most have limited themselves to advertising or establishing company pages on the platform only to discover that while these methods allow them to engage their Facebook fans in a dialogue and increase brand awareness, they do not necessarily lead to increased sales.

How To 18
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Take Back Control of Your Work (and Your Life)

Harvard Business Review

I just got back from the SxSW interactive conference in Austin. I went there to give a talk about fueling sustainable productivity by balancing periods of fully absorbed attention with intermittent renewal. Peering out into that vast hall, I fear I saw the future: a sea of the digital elite hunched over blinking technologies, tweeting and texting as I talked.

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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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The Art of Purposeful Storytelling

Harvard Business Review

Peter Guber , chairman and CEO of the Mandalay Entertainment Group, explains how to establish an emotional connection with any audience. He is the author of Tell to Win: Connect, Persuade, and Triumph with the Hidden Power of Story.

Groups 18
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Solving Your Organization's Open-Faced Sandwich

Harvard Business Review

I stepped up to the counter and ordered a bagel with smoked salmon and cream cheese. I asked for the sandwich to be open-faced, "with salmon on both sides of the bagel so my friend and I can share it.". "No problem," Andrea*, the waitress behind the counter, told me. She punched a few buttons on the computer display of her cash register, electronically communicating our special order to the kitchen, and gave me a table stand with a number on it to identify us to the waiter responsible for servin

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Visualize Failure

Harvard Business Review

Several hours into the first day of our paddle down the Grand Canyon, we came to our first significant rapid of the trip, House Rock Rapid. To give you an idea, here is a 25-second YouTube video of a kayaker running the rapid. We got out of our boats — we were 15 kayakers and three support rafts — and scouted the rapid from the right bank of the river.

Video 18
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The Most Valuable People in Your Network

Harvard Business Review

Too often new collaborative technologies — though intended to connect employees seamlessly and enable work to get done more efficiently — are misused in ways that impede innovation and hurt performance. Age-old wisdom suggests it is not what but whom you know that matters. Over decades this truism has been supported by a great deal of research on networks.

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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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The Three Networks You Need

Harvard Business Review

We all know how important networks are in all the different parts of our lives: medical and health, financial and legal, and especially in work and career. What many don't know is that to be successful as a manager and leader you need not one but three networks: operational, developmental, and strategic. First, of course, is the network of those you and your group need to do your day-to-day work.

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Using Stories to Persuade

Harvard Business Review

If you need to make an argument about an issue about which you feel very strongly, don't use rhetoric. Tell a story instead. For a recent example, think of how Representative Keith Ellison spoke to the press before hearings convened by Representative Peter King to investigate the radicalization of American Muslims in the United States. After making his case about why Muslims were being unjustly singled out by the hearings, Ellison closed his statement with a story about Mohammed Salman Hamdani,

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Social Networks Will Change Product Innovation

Harvard Business Review

Much is being written about the impact that new communication technologies and channels (blogs, Facebook, Twitter, YouTube) have on traditional marketing. The deeper question is: Will these new communication channels actually force material changes not just in the way companies market their products but in the strategies and operations they use to develop and build those products as well?

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30 Things We Need — and 30 We Don't

Harvard Business Review

Do you have the feeling, as I do, that in the tsunami of everyday life, we're getting too much of stuff we don't need, and not enough of what we do? Herewith my first set of suggestions about how to redress the imbalance: WE NEED LESS: WE NEED MORE: Information. Wisdom. Shallow billionaires. Passionate teachers. Self-promotion. Self-awareness. Multitasking.

LEAN 18
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m