Innovation 360

FEBRUARY 23, 2011

Mike Southon and Cris West are the guys behind the Beermat concept and as everything is done on Cobra Beermat’s Lord Karan Bilimoria the founder of Cobra Beer is of cause endorsing their work cool work. Basically they suggest keeping everything short as possible and never large in print than a Cobra Beermat. Start in the pub, work out an elevator pitch, get a mentor and the first customer.

Innovation 40

Innovation 40

Harvard Business Review

FEBRUARY 25, 2011

Why have you been so successful in reaching some of your goals, but not others? If you aren't sure, you are far from alone in your confusion. It turns out that even brilliant, highly accomplished people are pretty lousy when it comes to understanding why they succeed or fail. The intuitive answer — that you are born predisposed to certain talents and lacking in others — is really just one small piece of the puzzle.

Study 22

Study Exercises Engagement Strategy 22

Innovation 360

FEBRUARY 2, 2011

Today, when everybody from politician to journalists talk about entrepreneurship and entrepreneurs I feel obligated to put attention on what it real is and what the differences is compared with small business owners. If we start with the first question, who are the typical entrepreneur? Statistically you find proportionally more of them among minorities and dyslectics.

Entrepreneurship 40

Entrepreneurship Strategic Thinking Tools Company 40

Harvard Business Review

FEBRUARY 8, 2011

It was lunchtime and the seven of us — two kids and five adults — would be in the car for the next three hours as we drove from New York City to upstate Connecticut for the weekend. We decided to get some takeout at a place on the corner of 88th and Broadway. I pulled along the curb and ran in to get everyone's orders. In no time, Isabelle, my eight year old, came running in the restaurant.

Course 22

Course Change Engagement 22

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to keyless entry, in-room entertainment, and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that

Innovation

Harvard Business Review

FEBRUARY 15, 2011

I folded my bike and carried it into the lobby of the office building in midtown Manhattan. The security guard behind the desk looked up at me, grimaced, then looked down again and growled something indecipherable. "Excuse me?" I asked. He sighed loudly and didn't say anything for a moment. Then, without bothering to look at me, he said, "You're not coming in here with that.".

How To 20

How To Report Change Study 20

Harvard Business Review

FEBRUARY 1, 2011

In a recent issue of The New Yorker , Atul Gawande, the gifted writer and accomplished doctor, published yet another of his must-read accounts of the health-care crisis and the innovators trying to change things for the better. One of the organizations he highlighted was a physician practice in Atlantic City, N.J., that has "reinvented the idea of a primary-care clinic in almost every way.".

Training 20

Training Exercises Industry Change 20

Harvard Business Review

FEBRUARY 7, 2011

Milions are in uproar in #Cairo. Rumor is they heard our new spring collection is now available online at [link] - KC. With these 132 characters, designer Kenneth Cole unleashed a worldwide revolt: not against the Egyptian regime, but against the ill-advised use of Twitter. The tweet generated an immediate backlash from social media observers , marketing professionals and fashion bloggers , making Cole an instant poster boy for social media PR gone horribly wrong.

Marketing 20

Marketing Groups Engagement Resources 20

Harvard Business Review

FEBRUARY 1, 2011

When people think of mentoring, they often think of an older executive counseling a young upstart. The senior leader advises the junior employee on his career, how to navigate the world of work, and what he needs to do to get ahead. But mentoring has changed a lot in the last few decades. Just as the notion of a 50-year linear career with a single company or in one industry is outdated, so is the idea that career advice must come from a wise old sage.

Case Study 20

Case Study Study Change Industry 20

Harvard Business Review

FEBRUARY 7, 2011

It's common knowledge that helping employees set and reach goals is a critical part of every manager's job. Employees want to see how their work contributes to larger corporate objectives, and setting the right targets makes this connection explicit for them, and for you, as their manager. Goal-setting is particularly important as a mechanism for providing ongoing and year-end feedback.

Underperforming Technical Team 19

Underperforming Technical Team Case Study Meeting Management 19

Harvard Business Review

FEBRUARY 24, 2011

When my wife Eleanor was a little girl, maybe nine or ten years old, she needed new shoes. So she told her mother and they agreed to go shoe shopping the following Saturday morning. But when Saturday rolled around, Eleanor's mother was too busy and realized she wasn't going to be able to fit in the shoe-shopping trip. So she told Eleanor they'd have to do it later.

Management 19

Management Tools Course 19

Speaker: Kevin Burke, Founder & Managing Director at Digital One and AI & Automation Consultant

AI and automation are currently transforming the way sales and marketing teams operate. Generative AI crafts personalized outreach at scale, while conversational AI bots are engaging prospects in real time. Robotic process automation streamlines manual workflows by triggering tasks the moment a prospect takes a key action, and advanced AI analytics surface hidden patterns in the pipeline, improve forecasting, and help teams make data-driven decisions with confidence.

Marketing

Harvard Business Review

FEBRUARY 9, 2011

As I sit down to write this blog, I'm facing a blank page. I know it's going to be difficult, because it always is. Maybe I'll just check my email first, or update on Facebook or Twitter, or read the morning headlines on The New York Times , or sneak a peak at Google Analytics, or read the comments readers have left overnight on my earlier posts. Something insidious has happened.

Exercises 18

Exercises Video Examples Course 18

Harvard Business Review

FEBRUARY 23, 2011

When is the last time you said words like these to the people who work for you? "I don't know.". "I was wrong.". "I'm sorry.". "Would you help me?". "What do you think?". "What would you do?". "Could you explain this to me? I'm not sure I get it.". No one, boss or not, likes to admit error or ignorance. But an inability to recognize and admit openly when you lack knowledge or make a mistake will make you less effective as a manager in two ways.

Management 18

Management Groups Learning Marketing 18

Harvard Business Review

FEBRUARY 3, 2011

The business logic for protecting nature has always been a harder sell than making the case for other green initiatives. Companies are increasingly seeing the obvious benefits of slashing energy use, and beginning to include in their calculations the considerable risk reduction from managing water well or limiting the use of toxic chemicals. But there are aspects of going green that are much less directly quantifiable than kilowatts or tons of carbon — or the avoidance of regulations or a

Resources 18

Resources Collaboration Tools Conference 18

Harvard Business Review

FEBRUARY 11, 2011

In August, 2009, the improper installation of an all-weather floor mat from an SUV into a loaner Lexus sedan by a dealer led to the vehicle's accelerator getting stuck, causing a tragic, fatal accident and launching the most challenging crisis in Toyota's history. This iconic company , synonymous with safety and quality, was vilified by the American press , the government, and expert witnesses to plaintiff lawyers.

Learning 18

Learning Study Policies Industry 18

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Roadmap

Harvard Business Review

FEBRUARY 17, 2011

Last week, I played the piano for my friend Macy Robison 's cabaret-style recital Children Will Listen. The 1,400-seat Browning Center auditorium at Weber State University was sold out. The crowd loved her. I played exceptionally well, but the outcome could have been very different. Prior to this event, we had performed the recital for audiences of no more than fifty people.

Meeting 18

Meeting Course Resources Project 18

Harvard Business Review

FEBRUARY 28, 2011

A central tenant of retailing is to put stores near customers. Now that 600 million potential customers are on Facebook, retailers are flocking to the site and aggressively experimenting with new communication strategies. Here are five ways they're connecting with customers on Facebook. Promotions. For retailers, the key is to treat "fans" differently than other customers by providing special access to offers and information.

Software Review 18

Software Review Crowdsourcing Technical Review Design 18

Harvard Business Review

FEBRUARY 3, 2011

Most people can agree that authenticity is of great value. We'd rather be — or follow — a leader who is for real than one who is faking it. Acting in a way that feels truthful, candid, and connected to who you really are is important, and is a leadership quality worth aspiring to. On the other hand, being who you are and saying what you think can be highly problematic if the real you is a jerk.

Leadership 18

Leadership Groups Change Management 18

Harvard Business Review

FEBRUARY 15, 2011

There are two kinds of people in the humanitarian sector. Those obsessed with giving donors what they say they want and those committed to giving donors something more magnificent than anything they ever dreamed they wanted. The latter are in short supply. To respond, Boy Scout-like, to what donors say they want, and to dedicate the whole of your organization to telling them what they want to hear, is at best professionally lazy and at worst a wholesale dereliction of duty.

Guidelines 18

Guidelines Survey Report Project 18

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

Generative AI

Harvard Business Review

FEBRUARY 16, 2011

Remember Enron? That paragon of turn-of-the-century new-economy triumphalism, gushed over by pundits, lauded by investors, celebrated by the cognoscenti — until it turned out to be a roadside bomb in disguise? The cause of its demise, ultimately: overstating benefits and understating costs. The result, of course, was a spectacular flameout, today the stuff of legend.

Radical Innovation 18

Radical Innovation Competition Disruption Industry 18

Harvard Business Review

FEBRUARY 15, 2011

The stereotypical bad boss is one who marches through the workplace barking orders left and right. But there's another type we've probably all experienced at one time or another: bosses who don't do what they need to do. They provide no direction or guidance. What they want or expect isn't clear. They're distant, unapproachable. They can't or won't make choices.

Design 17

Design Meeting Groups Course 17

Harvard Business Review

FEBRUARY 9, 2011

Hectored by the blogosphere, mocked by the press, UBS has recanted its 43-page employee primer on how to appear polished, proficient, and professional. As a result, a lot of up-and-comers badly in need of grooming guidance simply won't get it. The brouhaha over the Swiss bank's dress code manual, which dictates protocol on everything from heel height to hair coloring, erupted late last year, when The Wall Street Journal reprinted some of the manual's more pointed advice ("Light makeup consisting

Handbook 17

Handbook Guidelines Survey Policies 17

Harvard Business Review

FEBRUARY 24, 2011

The better I get at filtering and managing my email, the more convinced I am that email overload may be an intractable problem. All the email tips, strategies and systems I have seen — my own included — rest on two fundamental assumptions: If you're working smartly and efficiently, you can appropriately process (read, file and/or respond to) every email you receive.

Technical Review 17

Technical Review Tips Management Meeting 17

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Innovation

Harvard Business Review

FEBRUARY 7, 2011

For almost two centuries, Spain has hosted an enormously popular Christmas lottery. Based on the payout, it is the biggest lottery in the world and nearly all Spaniards play. In the mid-1970s, a man sought a ticket that ended in 48. He found a ticket, bought it, and won the lottery. When asked why he was so intent on finding that number, he replied, "I dreamed of the number seven for seven nights.

Examples 17

Examples Groups Marketing Data 17

Harvard Business Review

FEBRUARY 15, 2011

Nokia's technology isn't a root cause of its current crisis. Don't blame its engineers and designers either. The company still knows how to innovate. There's a simpler and more strategic explanation for why this once-perennial market leader became second-rate. Nokia ignored America. The company simply refused to compete energetically, ingeniously and respectfully in the U.S.

Marketing 17

Marketing Competition Disruption Technology 17

Harvard Business Review

FEBRUARY 25, 2011

17

17

Harvard Business Review

FEBRUARY 2, 2011

We're a month into the new year. How are those 2011 goals coming along? Probably not as well as you hoped. If so, you far from alone — in fact, studies suggest that more than half of the people who made New Year's resolutions this year will have broken them by now. Real change can be hard to come by, and it's tempting to want to start lowering expectations, or throw in the towel on your goal completely.

Study 17

Study Strategy Strategy Leadership 17

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Generative AI

Harvard Business Review

FEBRUARY 8, 2011

Browse through the mission, vision, or value statements that corporations post on their websites, and you'll notice that almost every company includes a statement about integrity. And if you Google the following examples, you'll find that many companies use these stock phrases: "We combine integrity with excellence.". "We act with integrity in all we do.".

Policies 17

Policies Culture Examples Meeting 17

Harvard Business Review

FEBRUARY 1, 2011

One of my most popular posts for hbr.org is " Why Design Thinking Won't Save You ". It clearly struck a chord, as well over a year since it was posted, it still regularly gets picked up in the Twittersphere. A quandary I've had is how to reconcile my distaste for the phrase design thinking with my appreciation for the kinds of activities it represents.

Innovation 17

Innovation Design Thinking Creativity Design 17

Harvard Business Review

FEBRUARY 3, 2011

Every day as managers and leaders, we bring ourselves to the job. We bring who we are as people, our likes and dislikes, our preconceived ideas, the peculiar set of values and predispositions we've acquired, our unique personalities, values, and experience. Nothing wrong with that. It just means we're human and we don't leave our humanity at home when we work.

Report 17

Report Groups Exercises Management 17

Harvard Business Review

FEBRUARY 4, 2011

Anne Morriss , managing director of the Concire Leadership Institute, identifies the small but common barriers that stop people from becoming leaders. She is the coauthor of the HBR article Stop Holding Yourself Back.

Leadership 17

Leadership Management 17

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