Xplaner
DECEMBER 17, 2012
I have taught a lot of people how to draw their ideas. One of the questions that comes up over and over is “now that I can draw my ideas, how do I know what to draw to get my ideas across?” In other words, “I have a communication goal, how can I figure out the best way to draw that?” It’s not just how to draw, but what to draw.
CorporateIntel
DECEMBER 30, 2012
All week I have been trying to devise a clean getaway post for the year 2012 and it has been a struggle. Then performance on demand, Wall Street Journal columnist Peggy Noonan did the heavy lifting for me in this weekend’s edition of her column, Declarations. Because I can’t say it any better than she does, here is an extended excerpt from her article on what she got correct and wrong in covering this year’s Presidential Election, in particular, what she got quite right: In
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Harvard Business Review
DECEMBER 7, 2012
If there's been one topic that has entirely dominated the post-election landscape, it's the fiscal cliff. Will taxes be raised? Which programs will be cut? Who will blink first in negotiations? For all the talk of the fiscal cliff, however, I believe the US is facing a much more serious problem, one that has simply not been talked about at all: corruption.
Xplaner
DECEMBER 7, 2012
In this video, I share some basics of visual thinking that should get you up in running in about 20 minutes. This video is a bit long, so I added a table of contents so you can quickly navigate to the points you are interested in. The table of contents is available by clicking the icon to the right of the volume control. Let me know about your sketching challenges and I will try to help you through them in future videos.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.
Xplaner
DECEMBER 28, 2012
My friend Marcia Conner , an admitted “word person” has been honing her visual thinking skills. She asked me “How can I recognize when I should be drawing an idea, versus communicating it some other way?” Watch my conversation (and sketching) with Marcia here.
Xplaner
DECEMBER 17, 2012
I have taught a lot of people how to draw their ideas. One of the questions that comes up over and over is “now that I can draw my ideas, how do I know what to draw to get my ideas across?” In other words, “I have a communication goal, how can I figure out the best way to draw that?” It’s not just how to draw, but what to draw.
Business Innovation Brief brings together the best content for business innovation and strategy professionals from the widest variety of industry thought leaders.
Xplaner
DECEMBER 9, 2012
Interesting presentation from the BetaCodex Network: The 3 Structures of an Organization (BetaCodex11) from Niels Pflaeging.
Xplaner
DECEMBER 28, 2012
My friend Marcia Conner , an admitted “word person” has been honing her visual thinking skills. She asked me “How can I recognize when I should be drawing an idea, versus communicating it some other way?” Watch my conversation (and sketching) with Marcia here.
Harvard Business Review
DECEMBER 17, 2012
Years ago, I was involved with a firm that experimented with teaching leadership principles to elementary school children. We were introducing the same skills to 3rd and 4th graders that we teach managers in large corporations. These nine- and ten-year-olds had no trouble understanding such concepts as the importance of preserving self-confidence in your colleagues or the dangers of focusing on personalities.
Harvard Business Review
DECEMBER 18, 2012
Many companies use the wrong metrics to measure their performance, especially when it comes to social media. I run a social-media company, and until recently even we were confused about what metrics mattered. If you think pageviews, unique visitors, registered members, conversion rates, email-newsletter open rates, number of Twitter followers, or Facebook likes are important by themselves, you probably have no idea what you're doing.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Harvard Business Review
DECEMBER 28, 2012
The OECD economies may be sluggish; America may or may not hurtle over fiscal cliffs; and BRICs may not be growing quite as fast as their champions hoped. But adversity (almost) always creates economic opportunity. Digital media continue to be springboards for global innovation and enterprise. North America's fracking fever has proviked experts (who once feared the world had passed Hubbert's Peak ) to predict the US will soon be a net energy exporter.
Harvard Business Review
DECEMBER 11, 2012
In the mid-1980s I traveled to Portland, Maine, time and again, to visit two older women, Aggie Bennett and Louise Casey. They taught me just about everything important I've ever learned about what it means to live a purposeful life, one built around work that matters, especially in the years that used to be occupied by traditional retirement. Aggie and Louise were unlikely paragons of purpose.
Harvard Business Review
DECEMBER 26, 2012
I recently taught a workshop on crisis communication at a top business school. Afterward, a mid-career executive came up to me with a question. But it wasn't about how to handle rogue employees, or industrial accidents, or philandering CEOs. Instead, it concerned a far more personal sense of crisis: her overwhelming fear of public criticism if she became active on social media.
Harvard Business Review
DECEMBER 17, 2012
How can brands nimbly navigate the difficult waters of increasingly fragmented markets ? How can brand managers win back some of the control they have lost to consumers in the age of social media? Take for instance the Gap logo fiasco. The company had to pull back its new logo in the face of intense online backlash from consumers who wanted to keep the old one.
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Harvard Business Review
DECEMBER 21, 2012
Remember for just a moment the first few weeks in your job. Chances are it took you a while to get in the swing of things and to get fully comfortable and productive. Thinking even further back, once you accepted the job and before you showed up for your first day, how much communication was there between you and people in your new company? Was the company organized — did processes flow smoothly on your first day and then your first week?
Harvard Business Review
DECEMBER 11, 2012
If there is one piece of advice that might have saved Danske Bank from an explosion of negative publicity around its latest ad campaign, it might have gone something like this: "A new normal demands new standards.". Such thinking might have reminded the banking giant that the new normal for advertisers is a highly vigilant, social media savvy public, always on the lookout for hypocrisy.
Harvard Business Review
DECEMBER 26, 2012
On the surface, America's market for beer has never looked healthier. Where fewer than a hundred companies brewed a generation ago, we can now count more than 2,000, producing a mind-boggling variety of beers. Yet just below this drinker's paradise we find a market that has never been more concentrated. Two giants — Anheuser-Busch Inbev and MillerCoors — control some 90 percent of production.
Harvard Business Review
DECEMBER 11, 2012
Two thirds of the way through the latest James Bond film, Skyfall, Bond decides the time has come to go old school. Enough with the technology. After being chased around the world and manipulated by a villainous computer genius, he takes his vintage Aston Martin out of the garage, retreats to his ancestral home in Scotland, and lures his enemy into an old-fashioned gun-fight.
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Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.
Harvard Business Review
DECEMBER 12, 2012
Buzz used to be an intangible — something you just felt. No longer. "Buzz volume" is one of the metrics offered by a new generation of social-media-based tools that are transforming the way corporations gather intelligence about customers and competitors. "Consumer sentiment" is another: You can now get a reading on how customers are feeling about your products or services, your customer service, or your prices.
Harvard Business Review
DECEMBER 5, 2012
Produce more! Make it better! Spend less! If you're a first or second line manager, these demands from upper management may sound familiar. And odds are, you are going to fail at accomplishing them — two-thirds of transformation efforts do. In fact, 8 out of 10 times I can predict if companies will be successful. But I'm not a fortuneteller; I just look and listen for two things: Are the frontline employees engaged in crafting and implementing solutions?
Harvard Business Review
DECEMBER 17, 2012
Imagine you go to work and a crazed gunman blasts his way into the building. What do you do? Call the police? Hide under your desk? Run towards the shooter, as Principal Dawn Hochsprung seems to have done ? Imagine you go to work and an airplane hits your building. Do you start running down hundreds of flights of stairs? Do you stay, to help your coworkers evacuate?
Harvard Business Review
DECEMBER 10, 2012
Today the only American-made Mac is the kind you buy under Golden Arches and eat. America's other well-known Mac, Apple's Mac computer, is manufactured in China (like all other Apple products). That's about to change. Apple announced last week that it will invest $100 million to make Macs (through third parties) in the U.S. This move makes strategic sense for Apple and is potentially important for the U.S. economy longer term.
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The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.
Harvard Business Review
DECEMBER 10, 2012
The ability to divest strategically is as important as the ability to acquire strategically. Consider the case of the health-services giant, which had quintupled its revenues in just 10 years largely through acquisitions. The company was masterful at the buy side of M&A. Its corporate development group looked at upwards of 150 targets a year, and used a remarkably efficient screening process that rejected any potential acquisition that didn't make good sense strategically.
Harvard Business Review
DECEMBER 10, 2012
Marshall Plympton* is the owner of an ''eclectic American'' restaurant with forty-seven reviews on Yelp, and the majority are pretty positive. Marshall, however, responds to even the smallest online slight or constructive criticism with outrage. For example: If any other jerks like ''Jjhamie319'' are thinking of coming to my restaurant, listen up: DON'T.
Harvard Business Review
DECEMBER 13, 2012
An interview with Chrystia Freeland , editor of Thomson Reuters Digital and author of Plutocrats: The Rise of the New Global Super-Rich and the Fall of Everyone Else. Download this podcast. A written transcript will be available by January 2.
Harvard Business Review
DECEMBER 19, 2012
Salespeople generally have a great deal of autonomy in deciding which customers and products to focus on, how hard to work, and who to collaborate with. At the same time, sales leaders and managers try to affect the choices salespeople make using two predominant forms of influence ‘ "push" and "pull". Sales managers "push" salespeople by directing activities and demanding results.
Speaker: Yohan Lobo and Dennis Street
In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.
Harvard Business Review
DECEMBER 6, 2012
One question I've gotten about the e-book that I wrote with my colleague David Duncan, Building a Growth Factory , is where to start. The book's central theme is that companies can improve their ability to create growth through innovation by developing four key management systems (click here for more details): a growth blueprint; production systems that translate ideas into booming growth businesses; governance and controls that track and allocate resources; and appropriate leadership, talent, a
Harvard Business Review
DECEMBER 12, 2012
We recently released the DHL Global Connectedness Index 2012 , which tracks the depth and breadth of trade, capital, information, and people flows across 140 countries that account for 99% of the world's GDP and 95% of its population. Based on data covering the period from 2005 to 2011, it charts how globalization has evolved since the onset of the financial crisis at the global, regional, and national levels.
Harvard Business Review
DECEMBER 21, 2012
Almost all work these days is distributed — people interact with one other to make sales and process orders from different locations, for instance. To keep everyone up-to-date, particularly across departments and functions, employees use electronic tools (e-mail, voice mail, conference calls, instant messaging, and social media). In our virtual world, working face-to-face is increasingly rare.
Harvard Business Review
DECEMBER 14, 2012
More businesses are coming to realize the vast potential that lies in their data--potential to deliver more value, make better decisions top to bottom, and make fundamental discoveries that could "change everything.". The technological challenges are legion, but they pale in comparison to the organizational challenges. From a lack of analytically capable analysts, managers, and leaders, to organizational structures that inhibit data sharing, few of today's organizations are capable of taking adv
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
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