Boxes and Arrows
APRIL 18, 2012
Show Time: 29 minutes 29 seconds. Download mp3 (audio only) Download m4a (with visuals, requires iTunes, Quicktime, or similar). iTunes. Podcast Summary Today on Boxes and Arrows, Chris Baum talks with Patrick Quattlebaum, Design Director at Adaptive Path. Patrick has some interesting insights and tools that designers can use to develop experiences across channels.
CorporateIntel
APRIL 1, 2012
The recent “failed IPO” of BATS has to be a cautionary tale. This wasn’t just a deal that didn’t price or trade according to plan. A software bug caused it to be withdrawn. You don’t hear that one too often. A bug killed an IPO? There is no argument that we live in a world of staggering speed, where competitors race to meet customer needs and time to market matters.
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Harvard Business Review
APRIL 26, 2012
A few weeks ago, I returned from a week-long technology-free vacation with my family. No computer, no phone, no email. When I got to the office and checked my computer, I had hundreds of email messages waiting for me. I took a deep breath and started in on them. Three hours later, my inbox — a week's worth of messages — was empty. Contrast that with my experience the next day, and each day after that, when I've spent well more than three hours each day on email.
Boxes and Arrows
APRIL 9, 2012
Show Time: 21 minutes 06 seconds. Download mp3 (audio only) Download m4a (with visuals, requires iTunes, Quicktime, or similar). iTunes. Podcast Summary In this episode, I had the pleasure of sitting down in New Orleans at the 2012 Information Architecture Summit with Christina Wodtke ( @cwodtke ), the founder of Boxes and Arrows.com. Christina shares a bit of the history and future of the web magazine that has supported both the people and ideas that have played a key role in the continuing gro
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to keyless entry, in-room entertainment, and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that
Harvard Business Review
APRIL 11, 2012
Stuart stood up confidently and addressed the group: "I studied Art History at Yale, worked at Bain for two years, then Morgan Stanley. After finishing my Stanford MBA, I took a banking job at Goldman Sachs.". I'd asked him and a small group of smart individuals to describe their professional achievements. When Stuart sat down, the others followed in much the same pattern, proudly rattling off their personal laundry lists of the prestigious companies they'd worked for and the top-tier universiti
Harvard Business Review
APRIL 24, 2012
How often do you intentionally push yourself to discomfort? I know that sounds a little nutty, but here's why I ask: Subjecting yourself to stress is the only way to systematically get stronger — physically, emotionally, mentally and spiritually. And you'll get weaker if you don't. We live by the myth that stress is the enemy in our lives. The real enemy is our failure to balance stress with intermittent rest.
Business Innovation Brief brings together the best content for business innovation and strategy professionals from the widest variety of industry thought leaders.
Harvard Business Review
APRIL 24, 2012
Whose life am I living? I'm sure you ask yourself that kind of question from time to time. What am I really good at? What is the purpose of my work? These are not new questions. Sooner or later, we all seek answers to them. Up to three or four decades ago, most people struggled with such questions once or twice in their lives. When they chose their line of work, or when they resolved to break from the expectations of their family.
Harvard Business Review
APRIL 30, 2012
Your passion for your career can sabotage your attempts to succeed. When you go from feeling energized, excited and in control of your work to feeling an overwhelming compulsion to achieve and produce, you've tipped from helpful harmonious passion into harmful obsessive passion. But when you've grown accustomed to operating from a state of obsessive passion, you may want to act differently, but you just don't know how.
Harvard Business Review
APRIL 4, 2012
Adam Lashinsky's new book Inside Apple offers lots of intriguing material about Steve Jobs and the strategic choices, design principles, and business tactics that created the most valuable company on earth. But for all of Lashinsky's behind-the-scenes material about Apple's legendary leader, it was a public story about Apple's new leader, CEO Tim Cook, that captured my attention — and offered a powerful insight for leaders everywhere looking to create value in their organizations.
Harvard Business Review
APRIL 23, 2012
The slow decline of industrial manufacturing in developed nations and recent failures of financial capitalism across the globe have sent us searching for a new model of economic growth. I see the two movements of Technology Entrepreneurship and Social Entrepreneurship beginning to converge into a promising solution. An increasing number of entrepreneurs are awakening to the possibility of combining the scalable tools and methodology of Technology Entrepreneurship with the world-centric value sys
Speaker: Kevin Burke, Founder & Managing Director at Digital One and AI & Automation Consultant
AI and automation are currently transforming the way sales and marketing teams operate. Generative AI crafts personalized outreach at scale, while conversational AI bots are engaging prospects in real time. Robotic process automation streamlines manual workflows by triggering tasks the moment a prospect takes a key action, and advanced AI analytics surface hidden patterns in the pipeline, improve forecasting, and help teams make data-driven decisions with confidence.
Harvard Business Review
APRIL 27, 2012
In the past decade, and long before Dilma Roussef was elected the country's first female (and wildly popular) President, Brazilian women have been on the rise. As in many other countries, women now outnumber men in the country's universities. But the female edge in education (63% vs 37%) in Brazil is at the top of the scale, next to Sweden's. Just as significantly, there has been a big move of women into the paid labor force in Brazil, and in Latin America more generally.
Harvard Business Review
APRIL 6, 2012
Mobile devices have exacerbated an always-on work culture where employees work anytime, anywhere. They've contributed to the blurred distinction between when you're "on the clock" and when you're not. Service industry professionals are especially tethered to these devices. There's an assumption that using smart devices boosts productivity , since they allow us to work constantly.
Harvard Business Review
APRIL 6, 2012
Negotiating a salary can be an uncomfortable process. You want to get what you're worth but you also don't want to offend or scare off your future employer. This situation is only more complicated in a tough job market. When offers are few and job seekers are plenty, you might be tempted to take whatever is offered to you. But, that's rarely the smartest thing to do.
Harvard Business Review
APRIL 19, 2012
"Please, Daddy, please? Can we open our presents from you now?". It was the third night of Hanukkah and my wife Eleanor, our three young children, and I had just come home from a holiday party. "Didn't you guys get enough presents at the party?" I asked. Dumb question. "OK," I relented. "Go ahead.". They ripped through the wrapping paper to expose their gifts.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Harvard Business Review
APRIL 5, 2012
Throughout most of my career, I've made a big mistake in the way I've lead teams — and wouldn't be surprised if you have, too. Which is more important to promoting collaboration: a clearly defined approach toward achieving the goal, or clearly specified roles for individual team members? The common assumption — and my personal approach for many years — is that carefully spelling out the approach is essential, while leaving the roles of individuals within the team open and flexi
Harvard Business Review
APRIL 23, 2012
Here's the bad news for Gen X: at each point thus far, you've drawn a pretty short straw. Your timing — at least in the context of contemporary generations, and through no fault of your own — could hardly have been worse. Not only did your childhood years coincide with social changes that significantly eroded trust and idealism, but during the early years of your adulthood, you have hit various economic landmarks at unfavorable points in the cycle.
Harvard Business Review
APRIL 30, 2012
When you write online, no one checks to see if you have a journalism degree before they start to read. If you experience an earthquake and want to report on its danger or safety , no one asks your credentials before you report to Ushahidi. And if you were interested a creating a new company, you can simply initiate the idea and get funding through Kickstarter or Indie GoGo.
Harvard Business Review
APRIL 11, 2012
What kind of leaders do we need today? Steve Jobs — mysterious, charismatic, intriguing — is often cited as one of the recent greats, and there are clearly benefits to his style. A recent study showed that leaders like him — those perceived as having an almost magical aura — are seen as visionary, with employees and customers clamoring to touch the hem of their garments.
Speaker: Yohan Lobo and Dennis Street
In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.
Harvard Business Review
APRIL 20, 2012
Randal Charlton had great strokes of midlife success — then he didn't. He did well co-founding Asterand, an ethically sourced human-tissue sampling business, but lost his shirt on a jazz club and a cattle-ranching enterprise to produce low-fat beef. At a time when he was really down on his luck, he considered jobs he never imagined earlier in his career, like becoming a night watchman.
Harvard Business Review
APRIL 9, 2012
Here's a tiny question. What do you think most people really want? What do you think the average Jane — or even the less-than-average Joe — is capable of? One view is: most people don't want much, and are capable of even less. People — usually (pardon me for saying so) old, rich, white, privileged males — have been advancing this notion for centuries.
Harvard Business Review
APRIL 30, 2012
Technology, for a free-lancer like me, creates a powerful and not entirely mad illusion that we work in a peopled environment of rich diversity and experience. As I sit to write each morning, I draw upon the vast network of people (many in active chat windows) with whom I've worked in the trenches over the course of a 35-year career, while also having the benefit of opinions and insight by expert strangers a click away.
Harvard Business Review
APRIL 2, 2012
If you're an experienced professional, it can be tough to find a job in today's market. Sally (name has been changed) was laid off six months ago. She was a training manager for a large corporation, advising middle and senior managers on career development. She'd worked for her company for a dozen years and was regarded by her boss and her peers as a good performer.
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Harvard Business Review
APRIL 30, 2012
A few weeks before Steve Jobs passed away, I was at Apple having lunch with a leader there. We revisited the well-known story of Jobs returning to an almost-bankrupt Apple. Jobs could have tried to maximize profits by squeezing every cent out of each of the existing product lines. But instead, he led the charge to remove scores of products. (At the time, Apple had a dozen versions of the Macintosh alone.
Harvard Business Review
APRIL 30, 2012
It's been a banner year for start-ups. With the JOBS Act , the rise of international accelerators , the upcoming Facebook IPO , and the mind-blowing $1 billion Instagram acquisition , you can be sure that droves of young, ambitious founders will be jumping on the start-up bandwagon. The refrain is all too familiar: If you want to change the world and get rich in the process, then just go for it.
Harvard Business Review
APRIL 9, 2012
There is a general consensus that U.S. healthcare needs major reform. Can reverse innovation — innovations originating from poor countries — provide one important answer? Most definitely. In the U.S., the approach is to spend more money on major technological advances and come up with innovative products and solutions. In poor countries, the innovation paradigm is just the opposite: spend less and innovate new business models.
Harvard Business Review
APRIL 6, 2012
Everyone knows that a little confrontation from time to time is constructive, right? And the classic business literature confirms it. Patrick Lencioni's Five Dysfunctions of a Team , for example, discusses at length how to achieve the right amount of confrontation for ultimate team effectiveness — and concludes that fear of conflict is one of the five major barriers to success.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Harvard Business Review
APRIL 10, 2012
"Siew Tian, why don't you speak up? I know you have something to say, and you're not saying it," I gently nudge a junior executive in Indonesia. We have worked together on various projects for several months, so I know what she is capable of. She is smart, her client service is unparalleled, and she constantly strives to learn. Yet, when her CEO enters the room specifically to seek feedback in her area of expertise, I once again watch her shrink from being a bright, outgoing creative professiona
Harvard Business Review
APRIL 3, 2012
There are few experiences more painful than being rejected. We vividly remember the hurt of not being picked for a sports team, not being invited to a social event, or not being accepted to university. Our basic human need to belong causes these incidents to stick with us through the years. Even as adults, at various times in our careers we're not selected for jobs , promotions, or projects; or even less significant benefits such as parking spaces, preferred offices, or new computer equipment.
Harvard Business Review
APRIL 17, 2012
If you want to create a really transformational innovation, you'd better be in an organization that's designed to support, not merely tolerate, someone as challenging as Steve Jobs. Otherwise forget it. "No Simon," I know many of you are thinking, "that's not how it works these days: Innovation is all about flat structures, empathy, co-creation." — you know the stuff.
Harvard Business Review
APRIL 4, 2012
The response to our HBR blog " Are Women Better Leaders than Men?" has been dramatic, to say the least. Clearly, women in leadership is a topic that bears examining in greater detail. As follow up, we've delved deeper into our data in search of further answers. All would agree that many factors go into hiring the right person for a job. What exactly causes a manager to choose person A over person B?
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