Boxes and Arrows
MARCH 8, 2012
_This is an excerpt from “UX Storytellers”:[link] If you enjoy it, consider getting the kindle edition of UX Storytellers – Connecting the Dots with all the stories!_. Here’s something I believe in: stories are what make us human. Opposable thumbs? Other animals have those. Ability to use tools? Ditto. Even language is not exclusive to human beings.
Bill Fischer
MARCH 13, 2012
President Nixon meets Chairman Mao Image via Wikipedia "So many deeds cry out to be done, and always urgently. The world rolls on. Time passes. Ten thousand years are too long. Seize the day, seize the hour." The words are by Mao Zedong, founder of the Peoples' Republic of China; the [.
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Innovation 360 Group
MARCH 23, 2012
How offers become almost impossible to copy. WHAT ARE YOU SELLING? By understanding what you are actually selling, you can find your unique abilities and become sustainably competitive. Sitting on the plane home from Monaco and have just, together with some Bearing colleagues , run our innovation management program at Monaco’s business school and the MBA program of Luxury Goods.
Harvard Business Review
MARCH 21, 2012
Are you frustrated? We know we are. Most of us prepared hard for the future we expected, and yet things aren't working out as we had planned. That's true if you have been laid off, are a recent college graduate who feels underemployed, or are a manager facing constant upheavals at work, even if you are the boss, because you are wrestling with disruptive technologies and new competitors who seemingly come out of nowhere to upend your industry.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.
CorporateIntel
MARCH 5, 2012
In his absurdist play Rosencrantz and Guildenstern are Dead , playwright Tom Stoppard invents any number of ways for the courtiers to pass the time while Hamlet comes and goes: Rosencrantz : Do you want to play questions? Guildenstern : How do you play that? Rosencrantz : You have to ask a question. Guildenstern : Statement. One – Love. Rosencrantz : Cheating.
Bill Fischer
MARCH 15, 2012
Image by Getty Images via @daylife Forget the NCAAs, and the NBA's rush to the best part of their season. The real reason you should be interested in basketball today is for what happens to Jeremy Lin, the NY Knicks' point-guard sensation -- or "former & fast-fading" utility player. In fact, [.
Business Innovation Brief brings together the best content for business innovation and strategy professionals from the widest variety of industry thought leaders.
Harvard Business Review
MARCH 15, 2012
We've all heard the claims, the theories, and the speculation about the ways leadership styles vary between women and men. Our latest survey data puts some hard numbers into the mix. Our data come from 360 evaluations, so what they are tracking is the judgment of a leader's peers, bosses, and direct reports. We ask these individuals to rate each leader's effectiveness overall and also to judge how strong he or she is on the 16 competencies that our 30 years of research shows are most important t
Harvard Business Review
MARCH 13, 2012
A friend of mine in Dallas loves the local Chick-fil-A restaurant. The reason? An employee named Jose once asked my friend's three-year-old to help with the mopping — and proceeded to give the boy a ride around the restaurant on the mop. For my friend, this was a "wow!" experience , the kind of out-of-the-ordinary event that you want to tell people about — and that inspires you to recommend the business that provided it.
Harvard Business Review
MARCH 16, 2012
I've been stewing all week about a logically sloppy op-ed in Sunday's New York Times. Every Sunday morning, I leap out of bed and skipper down the stairs to snatch the paper off the stoop, but last week it betrayed me. Todd and Victoria Buchholz's " The Go-Nowhere Generation " takes a disparate set of data-points and tries to make the case with them that young Americans aren't "occupying" anything but their parents' couches and are bringing economic ruination on themselves by being risk-averse D
Harvard Business Review
MARCH 2, 2012
I needed to talk to my boss. You see, I was having some issues. Not in the boardroom — but in the bedroom. Suffice it to say that my sexual partner and I weren't exactly holding hands across twin bathtubs. And I needed the kind of advice that only a manager can give. Actually, none of that has ever happened. (Thank heavens.) But that's how the current kerfluffle over employer-provided health insurance covering contraception feels to me — about as comfortable as sitting down with my b
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Harvard Business Review
MARCH 14, 2012
Why is it that between 25 and 50 per cent of people report feeling overwhelmed or burned out at work ? It's less about the number of hours we're working, than it is about working too many continuous hours and juggling too many things at the same time. What we've lost, above all, are stopping points, finish lines and boundaries. Technology has blurred them beyond recognition.
Harvard Business Review
MARCH 23, 2012
As corporations witness the huge economic growth and burgeoning purchasing power in emerging markets, a huge debate is focused on where to find the most profit. Should companies target the customers at the bottom of the income pyramid, where the numbers of potential buyers are large, but price points are low? Or is there a bigger payoff in focusing on the growing middle class, where customers have a greater ability to pay and rapidly expand their buying?
Harvard Business Review
MARCH 26, 2012
I often feel awkward when I go to a conference. Reluctant to sidle up to a stranger and introduce myself, I roam, like I did at college parties, self-conscious, seltzer water in hand, not fitting in. In the midst of a sea of people chatting away enthusiastically, I am uncomfortable and alone. But when my plane from New York landed in Austin, Texas for South By Southwest, the music, film, and interactive conference, I was excited.
Harvard Business Review
MARCH 22, 2012
A friend recently described a remarkable travel experience. Strange to say, the story was about an airline, and it wasn't a travel nightmare. Instead, it involved the recently bankrupt American Airlines doing something extraordinary — by putting kindness to work. The story came from a colleague of his I'll call Frank. Frank lives in Dallas and was on his way to a board meeting in Boston.
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Harvard Business Review
MARCH 13, 2012
If you are looking for a job right now, it is certain to take longer than you would like. The culprit is not just the recession — job boards have made it easier to apply, so now it's the norm that hundreds of resumes from across the world chase the same job. With that amount of activity, the job search has become more like a marathon than a sprint.
Harvard Business Review
MARCH 16, 2012
If you're a digital native, you should be aware that the internet may have partially rewired your brain in such a way that when you meet people face to face, you're less capable of figuring out what they're thinking. No, I'm not joking. There's a significant amount of scientific literature on this. Compared with people who didn't grow up using computers and the internet, you may be slower to pick up on nonverbal cues such as facial expressions, tones of voice, and body language.
Harvard Business Review
MARCH 19, 2012
"You're the best!" the four American Idol contestants cried to their voice coach Patty after narrowly escaping elimination, "We couldn't have done it without you!" As they celebrated, I couldn't help but notice that their hero was the same irascible, no-holds-barred woman who had been shown repeatedly yelling and screaming at the same contestants just minutes earlier, leaving her devastated charges in tears.
Harvard Business Review
MARCH 16, 2012
I know: it's not manly, dignified, or barely mentionable in polite conversation. But here's the thing. Lately, I've been in the middle of a full-blown omg what-the-hell-where-is-it-all-going-and-what's-the-point-anyways life crisis. Dragged kicking and screaming to a party where I couldn't handle the small talk, after a while I finally just blurted out: "I'M HAVING A LIFE CRISIS AND I DON'T KNOW WHAT TO DO ABOUT IT!!!!
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Harvard Business Review
MARCH 5, 2012
This post was co-authored with Bob Moesta , Managing Partner of The Re-Wired Group in Detroit. While it's written from my perspective, he was central to the development of the idea. "How's your book launch coming?" Bob asked me. "Ugh. I don't want to talk about my book. Can't we just dive into working on another post about progress?" I said, trying to avoid my towering pre-publication checklist.
Harvard Business Review
MARCH 20, 2012
Like many people, I've encountered teams that are "clicking." I've experienced the "buzz" of a group that's blazing away with new ideas in a way that makes it seem they can read each others' minds. We think of building teams that operate on this plane as an art, or even magic. It's not something you can plan; it's lightning-in-a-bottle stuff that you just embrace when you're lucky enough to come across it.
Harvard Business Review
MARCH 30, 2012
We're living with something of an irony right now regarding leadership. On the one hand, the topic has never been more studied and written about; my recent Google search for leadership research by academies and institutes returned some 375,000 hits. On the other hand, we are experiencing a dearth of leadership in society. We see fewer prominent leaders who seem genuine and highly capable, and many who have been compromised, deposed, or defeated.
Harvard Business Review
MARCH 22, 2012
Résumés in the U.S. and UK rarely include photos, so it might be tempting to think that you can gain an edge by including a picture of yourself the next time you apply for a job. You'd certainly stand out from the crowd, and with personal boundaries getting fuzzier and everyone's pictures on Facebook anyway, what's the harm of showing an employer what you look like?
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Harvard Business Review
MARCH 22, 2012
The "zone." Flow. Whatever you want to call it, at one stage or another, every one of us aspires to get there. It's when we do our best work, achieve our peak performance. Last weekend, I competed in the New England Masters Swim Championships, and for the past eighteen months I've been co-authoring a book. Both of these are endeavors that rely extensively on an ability to get in the zone; they can truly make the difference between a good day and a great one.
Harvard Business Review
MARCH 12, 2012
"We've got another lawsuit," my friend and client Lana* told me over the phone. "Really?" I was honestly surprised. "What about all that diversity training everyone went through?". "Well, apparently we need to do it again.". Lana was the head of Human Resources for Bedia, a company in the media industry that felt, at times, like an old boy's network.
Harvard Business Review
MARCH 20, 2012
Why aren't U.S. businesses leading the global economy to recovery? Erratic capital markets, systemic risk, tax policy, and regulatory uncertainty have all been offered as culprits, and all play their parts. But another factor is lurking that may eclipse the rest and, if left unaddressed, will continue to put the U.S. at a severe global disadvantage — the great mismatch between skilled jobs and the talent needed to fill them.
Harvard Business Review
MARCH 5, 2012
It's becoming ever clearer that entrepreneurship is the answer to the vexing economic questions facing Africa today: job creation, capital formation, skills acquisition, taxation-based self-sufficiency, quality of governance-demand, and of course social inclusion. But how has it actually evolved in Africa? Are there peculiar features of African entrepreneurship we may consider relevant to big global debates on development and sustainability?
Speaker: Yohan Lobo and Dennis Street
In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.
Harvard Business Review
MARCH 27, 2012
Creativity is the most essential skill for navigating an increasingly complex world — or so said 1,500 CEOs across 60 countries in a recent survey by IBM. And yet federally funded research and development — creativity, institutionalized — is down 20% as a share of America's GDP since the late 1980s. Private R&D spending has also tailed off since then, when it brought us breakthrough innovations like laser printing, the Ethernet, the graphical user interface, and the mouse.
Harvard Business Review
MARCH 22, 2012
An interview with Tom Davenport , Babson College professor and coauthor of Judgment Calls: Twelve Stories of Big Decisions and the Teams That Got Them Right. Download this podcast.
Harvard Business Review
MARCH 1, 2012
How does a customer-service expert in Seattle catch the attention of a hot San Francisco startup in San Francisco, 700 miles away? The answer these days is likely to involve networking and brand-building on social media's "fun" sites — even the ones best known for their tweets, pokes and cat videos. It's been obvious since 2003, when LinkedIn was launched, that social networking could help job candidates and employers interact.
Harvard Business Review
MARCH 26, 2012
I recently returned from a family vacation to Walt Disney World in Florida. There, my son noticed the manhole cover. Right in the center is Mickey Mouse. On the manhole cover! Although my son noticed it, not everyone does. And that's the point. Manhole covers have to be one of the most generic, standardized building products one can buy. I suspect that it is a highly competitive market, probably relatively regional, that achieves low cost because almost every plate ordered is the same.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
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