January, 2012

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Are Design Patterns an Anti-pattern?

Boxes and Arrows

Design patterns are generally considered a good thing, but do they actually help run a user experience group? As a user experience group manager and an observer (and sponsor) of design pattern exercises, I’ve come to have serious questions about their actual utility. It’s not that design pattern libraries are bad, but that in a world of limited resources, it is it is not clear that the investment is worth it.

Design 88
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Want Innovation? Hire for Skills, Not Attitude

Bill Fischer

Leonard Bernstein; Image via Wikipedia Pick-up nearly any business book and the recommendation is likely to be the same: when building a team, hire for attitudes and train for skills. In fact, my Forbes.com colleague Dan Schawbel has just written a posting with that very title: Hire for Attitude in which [.

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Train Your Brain to Focus

Harvard Business Review

Next time you are sitting in a meeting, take a look around. The odds are high that you will see your colleagues checking screens, texting, and emailing while someone is talking or making a presentation. Many of us are proud of our prowess in multitasking , and wear it like a badge of honor. Multitasking may help us check off more things on our to-do lists.

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Don't Relax Constraints, Embrace Them

Bill Fischer

Ever notice how many times an unsuccessful project team will explain their failed Dr. Seuss, "Green Eggs & Ham," Cover via Amazon performance in terms of the constraints that made success "impossible"? The next time you hear this, beware! There's good reason to believe that constraints are far from debilitating to creativity, [.

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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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Disruption: Coming Soon to a University Near You

Bill Fischer

It's becoming a familiar story, university experiences are increasingly being characterized by: impractical learning, out-of-touch faculty, exorbitant tuitions, time-wasting requirements and diminishing probabilities of employment. At the same time, we are living in an era when many of our heroes — Steve Jobs, Bill Gates, Richard Branson, Larry Ellison, Mark Zuckerberg, [.

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To Find Happiness, Forget About Passion

Harvard Business Review

Several years ago, a friend decided she wanted to follow her passion. She loved the liberal arts and the academe. She was a talented graphic designer, a great writer, and was the president of a student club. But the prospect of working a nine-to-five job was never interesting. I can't blame her. After all, ours is a millennial generation proselytized to pursue our dreams.

More Trending

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An Introvert's Guide to Networking

Harvard Business Review

I learned the critical importance of networking, and discovered my natural aversion to it, early in my career. I was a new college graduate working in the strategic planning division of a $10 billion company, and our business unit had been invited to a retirement party for one of the top executives. The gentleman retiring was someone I'd looked up to during my brief tenure, and I wanted him to know he'd made an impact on me.

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The Real SOPA Battle: Innovators vs. Goliath

Harvard Business Review

Looking around the web today, you're going to see a few things that are a bit different. Wikipedia is going dark. WordPress is too. Google has its logo blocked out. Twitter is absolutely abuzz. It all relates to legislation known as SOPA in front of the US House of Representatives, and PIPA in front of the US Senate. If you'd like to understand what the legislation would actually mean for the Internet, you can see HBR's earlier coverage about the bill from before it was renamed.

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To-Do Lists Don't Work

Harvard Business Review

Stop making to-do lists. They're simply setting you up for failure and frustration. Consider the to-do lists you're currently managing: how many items have been languishing since Michelle Bachman was leading the field for the Republican nomination? How often do you scan your list just so that you can pick off the ones you can finish in two minutes? How many items aren't really to-dos at all, but rather serious projects that require significant planning?

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Create a Meaningful Life Through Meaningful Work

Harvard Business Review

In case you haven't been following my tell-all confessional — I mean Twitter feed — lately, I've been in Manhattan for the last few weeks. Hanging out in all the wrong places (read: painfully hip power hotels), I've had the questionable privilege of overhearing more than my fair share of Very Serious Conversations from the movers and shakers of the world.

Course 22
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Confidence is a Numbers Game

Harvard Business Review

When Ginny Rommety became IBM's new chief executive last fall, she spoke about a point early in her career when she was offered a promotion that she initially rejected , for fear that she was under-qualified. Her husband asked her: "Do you think a man would have ever done that?" She learned an important lesson then and there — to be self-confident on the outside even when she felt self-critical on the inside.

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Tip for Getting More Organized: Don't

Harvard Business Review

How much time do you spend each day getting better organized? Cut it in half. When it comes to investing time, thought and effort into productively organizing oneself, less is more. In fact, not only is less more, research suggests it may be faster, better and cheaper. IBM researchers observed that email users who "searched" rather than set up files and folders for their correspondence typically found what they were looking for faster and with fewer errors.

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Transform Your Employees into Passionate Advocates

Harvard Business Review

Employee happiness is becoming a hot topic among CEOs and in boardrooms, and it's about time. The current issue of Harvard Business Review , which includes a series of articles focused on employee happiness , is just one more sign of the growing recognition that happy, engaged employees are more productive and generate better outcomes for their companies.

Survey 21
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Five Lessons from World Changers

Harvard Business Review

Now is the time to change the world. The past decade has been one of remarkable transformation and seemingly endless crisis. We've seen hundreds of millions rise from poverty to the ranks of the middle class, but we face persistent and difficult problems like disease, economic recession, and financial turmoil. Correspondingly, we need leaders who are willing to address those challenges.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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The Biggest Myth in Time Management

Harvard Business Review

Brad* is as hard a worker as anyone I know. He's not just busy, he's keenly focused on getting the right things done. And it pays off — he is the largest single revenue generator at his well-known professional services firm. A few days before Thanksgiving, Brad flew from Boston to Los Angeles with his family. He was going to work for the first few days and then relax with his family.

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Just How Risky Is Entrepreneurship, Really?

Harvard Business Review

There are two views on entrepreneurship in America: the first (largely feigned), that it is a pure virtue like freedom of speech or religion, and the second (real) attitude that it is largely a game for the naïve. Steve Jobs , Mark Zuckerberg, and Michael Dell make fine fodder for commencement speeches, but when parents and career counselors thrust graduates into the job market, the default isn't entrepreneurship, it's corporate serfdom.

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In Presentations, Learn to Say Less

Harvard Business Review

Imagine that you had 30 seconds instead of 30 minutes at the next executive staff meeting to get your message across. Would you be able to focus your energy on the most compelling way to convey your most important thought? Honestly, many of us would be flustered by the limitations. But the ability to sharpen an idea so it can be communicated quickly and effectively is becoming critical.

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Three Powerful Lessons I Learned When I Got Offline

Harvard Business Review

I hadn't been offline for more than a few hours in two and a half years — and only then because I was on safari in Botswana and had no choice. Typically, the first thing I would do when I got up in the morning was to get on my laptop to check a series of sites, including Twitter, Facebook, Google Analytics, and HBR.org, to see what comments my blogs had accumulated overnight.

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The Benefits of Innovation in Times of Crisis

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

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A 7-Step Process to Achieving Your Goals

Harvard Business Review

It's the first work week of 2012, and from what I see on Twitter, lots of folks are jumping into the New Year with a resolution or two. Whether those resolutions are online ("check Facebook no more than three times a day") or offline ("exercise every day"), the challenge lies in translating resolution to reality. For the past few years, I've had an annual ritual that helps me make good on my goals for each year or quarter.

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The Right Mindset for Success

Harvard Business Review

An interview with Carol Dweck , professor at Stanford University and author of Mindset: The New Psychology of Success. Download this podcast.

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Make Your Cubicle a Better Place to Work

Harvard Business Review

Is the space in which you work working for you? When you're there do you feel energized and ready to excel? Is it a comfortable and pleasant place to be? If not, you can use research from a little known branch of psychology to improve it. Environmental psychologists study how people live in the physical world. We investigate the psychological implications of sensory experiences: how colors influence lives, what sorts of furniture arrangements are best in various situations, our relationship with

Study 19
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Do People Really Want You to Be Honest?

Harvard Business Review

My wife Eleanor and I were walking up a mountain road, enjoying a rare moment of being alone together. As we rounded a bend, we saw a friend, Nancy,* not too far ahead. When we caught up with her she suggested we walk together. I've known Nancy for 35 years. We're close friends and both Eleanor and I love spending time with her. But, in that moment, we didn't want to walk with her.

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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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The Surprising Benefits of Solitude

Harvard Business Review

Some recent reading crystallized two hypotheses that have been rattling around in my head for a while now: Digital crowds work better than real-world ones For some things, nothing works except solitude. These formed after reading a great article by Susan Cain in the New York Times called "The Rise of the New Groupthink." The column is a preview of her new book Quiet: The Power of Introverts in a World that Can't Stop Talking (the title alone assures that I will buy it).

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Why CSR's Future Matters to Your Company

Harvard Business Review

More and more, companies are building long-term commitments to corporate social responsibility. In 2012 the rise in consumer activism and mobility, the Occupy movement, 24-hour accountability (thanks to social media), and global resource depletion will force every enterprise, large and small, to make CSR a focal point. Four particular areas stand out among many.

Company 19
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Don't Think Different, Think About Different Things

Harvard Business Review

This post is about innovation. But before we get started, imagine the produce area in your local supermarket. Were you able to do it? That seems like a strange question to ask. Of course you could. But the strangeness of the question says something fundamental about the way your memory works. Memory provides you with the information it thinks you need when it thinks you need it.

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Develop Productivity Rituals

Harvard Business Review

video platform video management video solutions video player. Tony Schwartz , president and CEO of The Energy Project, lists the top four habits that help him get more work done. For more, go to his HBR blog.

Video 18
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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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Your Problem Isn't Motivation

Harvard Business Review

"Peter," my friend Byron emailed me a few days ago. "I haven't been diligent about working out over the past five years and I'm trying to get back in the gym and get myself into a healthier state. I've found that on my quest for a Mind, Body, Spirit balance, my body has been neglected. I need to fix it, and it's VERY hard for me to get motivated. Any insight?".

Meeting 18
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Why Don't We Act in Our Own Best Interest?

Harvard Business Review

At the World Economic Forum last week, I attended a small dinner that included eight Nobel Prize winners. What a privilege in itself. The question the Laureates were asked to address was "What do you see as the world's biggest challenges?" They facilitated conversations at each table, and at the end, each of them reported out. Their suggestions included overpopulation, unemployment, the environment, and inequality.

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How IBM's Sam Palmisano Redefined the Global Corporation

Harvard Business Review

In the 20th century, a select group of leaders — General Motor's Alfred Sloan, HP's David Packard and Bill Hewlett, and GE's Jack Welch — set the standard for the way corporations are run. In the 21st century only IBM's Sam Palmisano has done so. When Palmisano retired this month, the media chronicled his success by focusing on IBM's 21% annual growth in earnings per share and its increase in market capitalization to $218 billion.

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"What the Heck Is Wrong With My Leadership?"

Harvard Business Review

In 1998, I sold part of my company (which I had founded in 1986, when I was 13) to the Finnish IT services firm Tieto. Two years later we made it a full merger, and I joined the Tieto management team. I was used to managing 200 Finnish nerds, with whom my straight-ahead approach (my nickname is "Bulldozer") got great results. But Tieto was growing rapidly and going global.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m