November, 2013

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An Open Letter to Project Managers

Boxes and Arrows

'Dear Project Managers, It has been a very enjoyable experience working with everyone over the last couple of months and sharing our ideas on UX design. The various discussions about user interface, product usability, and user engagement have been an enlightening experience for me as well, and it is very positive to see that everyone involved in the product thinks so highly about improving the user experience.

Project 98
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Selfish Tweeting

Bill Fischer

Amidst all of the stories of great wealth and good fortune being generated by Twitter’s IPO, most of which was unavailable to real tweeters, there is one incontestable Twitter fact in my life: twitter may be social media, but the real beneficiary of my tweeting is myself. The realization that I [.

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Remembering

Technology Created

“The greatest advances in human civilization have come when we recovered what we had lost: when we learned the lessons of history.” Winston Churchill. Remembering history. Should we? What good is it anyways? The past is the past. How relevant is a world where technology was so weak, so non-integrated? Think about merely seven years ago. The iPhone was five months old, Twitter was barely on the horizon, much of what we consider intrinsic in our daily lives today was not really present at all.

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Wings: Remastered and Revisited

CorporateIntel

A few decades back, before I became a software and media executive and long before I returned to writing, I wrote the “screenplay” for a succesful computer game called Wings. That “interactive movie” — as it was marketed — was a World War I flight simulation that followed the lives of the very first fighter pilots, trying to make combat sense of fragile biplanes curiously equipped with machine guns.

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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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Time Warner & Blue Cross on Starting Accelerators

Innovation Leader

Execs from Time Warner, Blue Cross Blue Shield of Massachusetts, and TechStars talk about the upside in supporting accelerator programs for entrepreneurs.

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The Pace of Technology Adoption is Speeding Up

Harvard Business Review

'Many people suggest that rates of new product introduction and adoption are speeding up, but is it really, across the board? The answer seems to be yes. An automobile industry trade consultant , for instance, observes that “Today, a typical automotive design cycle is approximately 24 to 36 months, which is much faster than the 60-month life cycle from five years ago.

More Trending

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Selfish Tweeting

Bill Fischer

Amidst all of the stories of great wealth and good fortune being generated by Twitter’s IPO, most of which was unavailable to real tweeters, there is one incontestable Twitter fact in my life: twitter may be social media, but the real beneficiary of my tweeting is myself. The realization that I [.

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Evolving a Creative Workplace: Step 1

Boxes and Arrows

'When a company or team experiences rapid growth, it’s exciting. But more often than not, that success comes with a price. Behind the scenes, leadership is faced with the challenge of frantically filling positions to meet the escalating client demand, teams are asked to gel quickly and work around the clock to hit client deadlines, and ultimately the quality of deliverables suffers.

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Evolving a Creative Workplace: Step 2

Boxes and Arrows

'In my last installment , I shared how Greg, Tim, and I prepared Intuitive Company for success by focusing on creating an open work environment in every sense of the term. Planting , or placing the right elements into the mix, was our next step. We wanted every aspect of our environment to be a positive influence and encourage great work. You can’t achieve that without first having the right people.

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China's Third Plenum: What The 'Smart Money' Thinks

Bill Fischer

For most of the thirty-five or so years that I’ve been in the China-watching business, the easiest question of all to answer has always been: “Tell us what will happen next?” Easy because the best answer has consistently been: “Pick a point sufficiently high on the chart, ten years out, [.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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China's Third Plenum: What The 'Smart Money' Thinks

Bill Fischer

For most of the thirty-five or so years that I’ve been in the China-watching business, the easiest question of all to answer has always been: “Tell us what will happen next?” Easy because the best answer has consistently been: “Pick a point sufficiently high on the chart, ten years out, [.

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Scoring Ideas: at One Financial Services Firm

Innovation Leader

The head of innovation at Brown Brothers Harriman & Co. shares their internal 0-21 point scale for scoring ideas. How much would the idea rely on high-cost technology?

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Inside iRobot’s “Business-Sriven” Strategy

Innovation Leader

Colin Angle says his most important jobs is protecting products that have left the safe confines of the R&D lab but haven't yet grown into significant businesses.

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16 New Things I’m Thankful For (2013 Edition)

CorporateIntel

With Thanksgiving on the horizon, it’s time again to take a step back from our daily grind and consider the rejuvenating goodness that dots the landscape all around us. Last year I kicked off my own blogging tradition with a post that featured 16 Things I’m Thankful For. Here in reasonably simplicity that speaks without much preamble is my itemized, non-prioritized, yet still incomplete version for this year: 1) I can stop saying someday I am going to write a book.

Video 40
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Whirlpool’s Dashboard of Ideas

Innovation Leader

How does the appliance and home products maker keep track of new product ideas bubbling up in the organization — and their market potential?

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3 Key Trends in Distributed Work

Innovation Leader

There's an shift happening, toward judicious use of distributed talent — whether it's full-timers or freelancers who prefer not to become anyone's employee.

Trends 40
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How is Big Data Transforming Your 80/20 Analytics?

Harvard Business Review

'Even today, most organizations technically struggle to answer even the simplest 80/20 analytics questions: Which 20% of customers generate 80% of the profits? Which 20% of suppliers are responsible for 80% of customer UX complaints? What 20% of customers facilitate 80% of the most helpful referrals? Indeed, even organizations where top management keeps their eyes glued to KPI-driven dashboards have trouble agreeing on what their Top Ten Most Important Customer/Client 80/20 analytics should be.

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How to Start Thinking Like a Data Scientist

Harvard Business Review

'Slowly but steadily, data are forcing their way into every nook and cranny of every industry, company, and job. Managers who aren’t data savvy, who can’t conduct basic analyses, interpret more complex ones, and interact with data scientists are already at a disadvantage. Companies without a large and growing cadre of data-savvy managers are similarly disadvantaged.

Data 15
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The Benefits of Innovation in Times of Crisis

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

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To Strengthen Your Attention Span, Stop Overtaxing It

Harvard Business Review

'The Iditarod dog sled race covers 1,100 miles of Arctic ice and takes more than a week. The standard strategy for mushers had been to run twelve hours at a stretch, then rest for twelve. Either you ran all day and rested at night, or you rested all day and ran all night. That all changed because of Susan Butcher, a veterinarian’s assistant keenly aware of the biological limits of her dogs.

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An Oddity: Ex-Smokers Earn More than Those Who Have Never Smoked

Harvard Business Review

'It has been well documented that smokers make less money than nonsmokers, but it’s less widely known that former smokers earn a 7% wage premium over people who have never smoked, according to an analysis of nearly two decades of U.S. data by Julie L. Hotchkiss of Georgia State University and M. Melinda Pitts of the Federal Reserve Bank of Atlanta. The reasons for the ex-smokers’ higher wages are unclear; the authors cite past research suggesting, somewhat cryptically, that people who are able t

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Managing People on a Sinking Ship

Harvard Business Review

'As the continued bad news from Blackberry reminds us, no company’s future is secure. When your business is facing declining sales, a potential buy-out, or even certain closure, how do you manage people who are likely panicking about their future? Can you keep your team’s motivation and productivity up? The short answer is yes: Even when it’s clear that a company’s in trouble, there are ways to help team members stay focused, deliver results, and weather the storm.

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Reduce Your Stress in Two Minutes a Day

Harvard Business Review

'Bill Rielly had it all: a degree from West Point, an executive position at Microsoft, strong faith, a great family life, and plenty of money. He even got along well with his in-laws! So why did he have so much stress and anxiety that he could barely sleep at night? I have worked with Bill for several years now and we both believe his experience could be useful for other capable, driven individuals.

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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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CEOs Should Get Out of the Saddle Before They’re Pushed Out

Harvard Business Review

'When is the best time for a CEO to leave the top spot? I can’t help but think of the Mel Brooks film Blazing Saddles — a satirical comedy of what happens when a new sheriff comes to town. In those days, it usually meant the old sheriff failed or was fired – or worse! A similar problem plagues corporate CEOs: usually, they don’t leave until they’re forced out.

Study 15
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The Job Market for MBAs is About to Take a Hit

Harvard Business Review

'If you’re graduating from business school this spring, you might want to be sitting down for this: the job market for recent MBA graduates looks poised to get a lot worse in 2014. That’s based on an annual survey conducted by Michigan State University, released yesterday. Though not random, it samples nearly 6,100 employers who recruit across 300 U.S. colleges and universities, asking about their anticipated hiring in the coming year, as compared to their actual hiring this year.

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Hierarchy Is Overrated

Harvard Business Review

'Maybe you’ve heard the old cliché – if you’ve got “too many chiefs,” your initiative will fail. Every time I hear it, I wonder, “Why can’t everyone be a chief?”. For instance, the Second Chance Programme is a group that raises money to help reduce homelessness among women here in Southeast Queensland. It’s achieved impressive results since being founded in 2001, and is run by a committee of about ten people.

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The Luck Factor in Great Decisions

Harvard Business Review

'Bill Gates made a bad decision early in his career. In fact, if it weren’t for the fact that some other people made even worse mistakes, we might not ever have heard of him. Yes, Gates was and is brilliant, and he worked hard. Malcolm Gladwell, author of Outliers , attributes his success to the 10,000 hours he spent mastering computer programming at an early age.

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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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Don’t Get Defensive: Communication Tips for the Vigilant

Harvard Business Review

'When we get defensive, we make it that much harder for our conversational counterparts to hear what we’re saying. We also make it harder to really listen to what *they* have to say. Soon, we’re shadow-boxing, defending ourselves against attacks that aren’t real, and wasting energy — and relationship capital — on damage control instead of solving the problem at hand.

Tips 15
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China’s Economy, in Six Charts

Harvard Business Review

'China’s economy has entered a critical phase. Since the country opened its doors in 1978, the economy has witnessed tremendous growth. Its gross domestic product has surged from less than $150 billion in 1978 to $8,227 billion in 2012 (see “China’s GDP” chart below). In the process, more than 600 million people have escaped poverty.

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Stop Worrying About Making the Right Decision

Harvard Business Review

'Much of my work as a coach involves helping people wrestle with an important decision. Some of these decisions feel particularly big because they involve selecting one option to the exclusion of all others when the cost of being “wrong” can be substantial: If I’m at a crossroads in my career, which path should I follow? If I’m considering job offers, which one should I accept?

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Three Creativity Challenges from IDEO’s Leaders

Harvard Business Review

'People often ask us how they can become more creative. Through our work at the global design and innovation firm IDEO and David’s work at Stanford University’s d.school, we’ve helped thousands of executives and students develop breakthrough ideas and products, from Apple’s first computer mouse to next-generation surgical tools for Medtronic to fresh brand strategies for the North Face in China.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m