Boxes and Arrows

JUNE 18, 2013

'I work on interfaces used by college students to search for academic articles. Librarians buy these databases. Librarians happen to be wonderful clients to build products for because they always let you know what they don’t like. A few years ago, my department started hearing complaints about the “save” icon on our interface. The librarians were concerned that, since college students had never seen floppy disks, they wouldn’t know what the icon meant.

Survey 111

Survey Design Project Technology 111

Xplaner

JUNE 27, 2013

'A webcast I did on 27 June 2013 to explain connected organization concepts to the U.S. cooperative extension, an American government outreach organization.

Video 58

Video 58

Innovation Leader

JUNE 18, 2013

Philips North America chairman Greg Sebasky, left, calls it "one of the first attempts by a large company to do open innovation.

Open Innovation 40

Open Innovation Innovation Company 40

Harvard Business Review

JUNE 19, 2013

'After promising your boss you would complete an important assignment on time, you realize you''re behind and it''s going to be late. You unintentionally leave a colleague out of the loop on a joint project, causing him or her to feel frustrated and a bit betrayed. On the subway, you aren''t paying attention and accidentally spill hot coffee all over a stranger''s expensive suit.

Study 19

Study Meeting Groups Project 19

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to keyless entry, in-room entertainment, and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that

Innovation

Boxes and Arrows

JUNE 11, 2013

'When we think of learning environments, we think of books, lectures, databases perhaps. But in my recent research, I discovered that the interactions we have with people in our networks play an even more important role in what we learn and how we turn information into actionable knowledge. All of the people in my study were learning how to be lecturers and how to progress their careers after spending considerable amounts of time as practitioners in a variety of industries such as business and m

Technical Review 83

Technical Review Software Review Design Learning 83

Boxes and Arrows

JUNE 4, 2013

'The 2013 User Experience Awards were presented Tuesday, May 21, 2013, at Parson’s Tischman Auditorium in New York. The host and organizer of the ceremony was Beverly May, Founder and President of Oxford Technology Ventures. A keynote address was given by Robyn Peterson, CTO of Mashable. Before introducing the jurors, Beverly spoke about the mission of the UX Awards, which is “not just to celebrate the winners, but to determine what great, award-winning UX is.” After messages f

Fractional CTO 61

Fractional CTO CTO Agile Conference 61

Innovation Leader

JUNE 16, 2013

In June 2009, Edward Boches became the first Chief Innovation Officer at Mullen, an ad agency that works with household names like JetBlue, Adidas, and Zappos.

Innovation 40

Innovation 40

Harvard Business Review

JUNE 20, 2013

'What do top executives want from their leaders? IBM recently asked this question of 1,700 CEOs in 64 countries. The three leadership traits that most mattered were the ability to focus intensely on customer needs, the ability to collaborate with colleagues — and the ability to inspire. Our own extensive 360° feedback data, which we''ve gathered from just under 50,000 leaders who have been assessed by approximately a half-million colleagues, strongly confirms the importance of inspiring le

Leadership 15

Leadership Data Exercises Engagement 15

Harvard Business Review

JUNE 7, 2013

'Safety is now Americans'' overriding concern. Several years ago, as I sat in a secondary school board meeting, the visiting headmaster of a K-8 school was asked what he considered the highest priority for parents in choosing high schools. I was astounded when he said "safety" rather than, for example, "quality of education." But that was just a hint of how Americans'' safety fears would blossom in the years to come.

Management 15

Management Policies Meeting System 15

Harvard Business Review

JUNE 4, 2013

'Climbing the organizational ladder often requires employees to work long hours and deal with difficult and complex issues. Some days on the job are likely fun and positive and other days are tension-filled and stressful. A common dilemma for many people is how they manage all of the competing demands in work and life and avoid letting any negative effects of work spill over into their personal lives.

Disruption 15

Disruption Management Engagement Examples 15

Speaker: Kevin Burke, Founder & Managing Director at Digital One and AI & Automation Consultant

AI and automation are currently transforming the way sales and marketing teams operate. Generative AI crafts personalized outreach at scale, while conversational AI bots are engaging prospects in real time. Robotic process automation streamlines manual workflows by triggering tasks the moment a prospect takes a key action, and advanced AI analytics surface hidden patterns in the pipeline, improve forecasting, and help teams make data-driven decisions with confidence.

Marketing

Harvard Business Review

JUNE 4, 2013

'How long can this go on? According to a recent article in the Wall Street Journal , the 17-nation euro zone remains the "weakest link" in our global economy after years of economic stagnation, mired in high unemployment, plagued with stalled or contracting economies, and paralyzed by political dysfunction. Similarly, The Economist also lambasts eerily complacent EU leaders for "sleepwalking through an economic wasteland.".

Policies 15

Policies System Project Report 15

Harvard Business Review

JUNE 12, 2013

'People in every age think they''re living in a time of transition (I''m sure Adam turned to Eve and said, "Darling, I think we''re living in a time of transition"), but some ages really do usher in broad and deep change. Right now in American workplaces, I believe we''re experiencing a transition with regard to well-being. An increasing number of employers and employees alike are acknowledging that the current model of success isn''t working, and is in fact leading to burnout, stress, decreased

Competition 15

Competition Technical Review Study Resources 15

Harvard Business Review

JUNE 24, 2013

'At the end of this month, President Obama will begin his trip to Africa, visiting South Africa, Senegal (in West Africa) and Tanzania (in East Africa). The trip will be expensive, and The Washington Post has highlighted the large cost at a time of budget tightening. However, even the myopia of the US budget process cannot obscure reality in this case—this is money well spent.

Report 15

Report Technology Course Company 15

Harvard Business Review

JUNE 25, 2013

'That''s a question I am almost guaranteed to hear during any social media workshop, or indeed, in one-on-one conversations about social networking. Even committed LinkedIn users are often uncertain of which connection requests to accept, or which invitations to extend: Someone who regularly shares your blog posts on Twitter? That guy on your condo board?

Conference 14

Conference Meeting Management Learning 14

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Roadmap

Harvard Business Review

JUNE 20, 2013

'At its core, reverse innovation describes solutions adopted first in poorer, emerging nations that subsequently—and disruptively—find a market in richer, developed nations. But can reverse innovation be relevant in the world of high-technology? The very definition of "high-technology" hints at something typically reserved for the developed world.

Technology 14

Technology Disruption Innovation Case Study 14

Harvard Business Review

JUNE 25, 2013

'Managers at every level almost universally complain that many of their meetings are a waste of time. It''s an old story, repeated over and over: "We didn''t have an agenda." "We didn''t manage the time well." "We didn''t have the right people to actually make any decisions." It''s a long list of dysfunctional behaviors that are familiar to just about anyone who has worked in an organization.

Meeting 14

Meeting Tips Management Training 14

Harvard Business Review

JUNE 18, 2013

'If you have considered investing in Africa, you have no doubt been influenced by frequent recent reports on the continent''s apparently large, burgeoning middle class. These rising Africans are said to be increasingly armed with the hard currency, and the taste, to pay for your goods and services. But if you have actually taken some steps toward attaching hard numbers to this supposedly massive middle-class consumer base, you probably have also found a fair amount of confusion.

Marketing 14

Marketing Engagement Strategy Strategy 14

Harvard Business Review

JUNE 13, 2013

'Most brands face a slippery slope when it comes to their engines of content creation. We live in a day and age when the term "content marketing" stumbles out of a brand''s mouth almost as often as buzzwords like "big data" and "native advertising." Woe the brand that is not creating, publishing and curating relevant content, yet many brands struggle with precisely that.

Marketing 14

Marketing Case Study Big Data Video 14

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

Generative AI

Harvard Business Review

JUNE 25, 2013

'In 2003, after two years in Texas, Moe Ghashim moved back to his hometown of Aleppo, Syria. He was attracted to the country''s immense potential and the aspirational drive of its people. Moe started a web design company, servicing his US-based clients with a growing workforce of 12 employees. Soon, he started dreaming of his next venture, a platform that would make setting up an online e-commerce store as easy as starting a Facebook page.

Entrepreneurship 13

Entrepreneurship Culture Tools Marketing 13

Harvard Business Review

JUNE 3, 2013

'Almost nowhere else in the world is the tech entrepreneur glamorized as much as in Silicon Valley. The Valley is rife with smart, incredibly energetic, tremendously talented new entrepreneurs — instead of stars in their eyes, they have successful exits and Zuckerberg-like acclaim in their sights. Yet 75 percent of startups fail , despite demonstrable ingenuity and an almost superhuman output of hard work.

Entrepreneurship 13

Entrepreneurship Company Industry Marketing 13

Harvard Business Review

JUNE 21, 2013

'Given the forecasts of uncertain global economic growth, we might expect companies to hold off from hiring new employees and to limit whatever international hiring they do to emerging markets. But our global survey of more than 1,000 corporate directors, conducted in partnership with WomenCorporateDirectors and Heidrick & Struggles, said otherwise.

Survey 13

Survey Industry System Management 13

Harvard Business Review

JUNE 14, 2013

'If you''re in a workplace in America right now, chances are most of the people around you are pretty checked out. You might even be plodding through the day yourself, counting down the hours until you can fly out the door. Or you''re doing your very best to make your unhappiness known to anyone within earshot. This type of disengagement is outlined by Gallup''s latest " State of the American Workplace " report, which has implications for you, your financial bottom line, and the well-being of yo

Report 13

Report Engagement Industry Groups 13

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Innovation

Harvard Business Review

JUNE 11, 2013

'Imagine a sales leader who''s looking over data from exit interviews with salespeople who''ve left his company in the last year. Among the departing reps, 32% left primarily because of their relationship with their first line manager, 27% left primarily because of inadequate pay, and 21% left primarily because of the lack of promotion opportunities.

How To 13

How To Groups Training Management 13

Harvard Business Review

JUNE 25, 2013

'Throughout his life, Peter Drucker strived to understand the increasing complexity of business and society and, most importantly, the implications for how we can continue to create and deliver value in the face of complexity. I have long been influenced by Drucker''s work. In the 1960s and 1970s, he was already anticipating some of the implications of the Big Shift just beginning to emerge: the transition to an information economy, the centrality of knowledge work, and the transformative impact

Disruption 13

Disruption Technology Management Policies 13

Harvard Business Review

JUNE 27, 2013

'Consider this now familiar view from the field: "I''ve run a virtual team for the past 18 months in the development and launch of [a website.] I am located in Toronto, Canada. The website was designed in Zagreb, Croatia. The software was developed in St. John''s, Newfoundland; Zagreb, Croatia; Delhi, India; and Los Angeles, USA. Most of the communication was via email with periodic discussions via Skype.

Technical Review 13

Technical Review Team Building Meeting Exercises 13

Harvard Business Review

JUNE 10, 2013

'In Greek mythology, Hydra , an ancient water-serpent had many heads. If one head was cut off, two rapidly grew in its place before another head could be cut off — an energy-sapping disappointment for any opponent trying to overcome it. Regenerative speed made the Hydra formidable. Even Hercules, the legendary Greco-Roman hero, needed his nephew''s assistance to win.

Competition 13

Competition Conference Agile Video 13

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Generative AI

Harvard Business Review

JUNE 6, 2013

'Facebook regularly abuses the privacy of its users. Google has stopped supporting its popular RSS feeder. Apple prohibits all iPhone apps that are political or sexual. Microsoft might be cooperating with some governments to spy on Skype calls, but we don''t know which ones. Both Twitter and LinkedIn have recently suffered security breaches that affected the data of hundreds of thousands of their users.

Data 12

Data Policies Software Trends 12

Harvard Business Review

JUNE 14, 2013

'It''s not easy for brands to get their message across in a world of highly fragmented media and dangerously short attention spans. The brands that are able to forge connections with their customers are the ones who are the most gifted storytellers. What makes a story good enough to captivate and motivate your audience? The best stories are designed to get the audience to care.

Video 12

Video Engagement Marketing Case Study 12

Harvard Business Review

JUNE 12, 2013

'Another women''s conference finds another predominantly female group of HR Directors seeking to improve the gender balance in their firms. In reality, women are working far too hard at an issue actually beyond their power to solve. Corporate leaders must recognize that additional women-dominated efforts are not the way to get companies to take the gender issue seriously.

Company 12

Company Conference Leadership LEAN 12

Harvard Business Review

JUNE 4, 2013

'Complexity is not a new condition. While it''s true that many aspects of life have become more densely connected and unpredictable, the fact is that our world is inherently complex. Most of the environments we move in and tasks we perform require us to deal with interdependent and dynamic phenomena. Consider (as economists Andrew Haldane and Vasileios Madouros recently did ) the seemingly simple task of catching a Frisbee.

Management 12

Management Underperforming Technical Team Agile Software Developers 12

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