Boxes and Arrows
MAY 21, 2013
'Imagine if you will information architecture as a pimply-faced, malcontent teenager. IA is eager to express and redefine itself. It wants to be an individual yet accepted by its peers. It is simultaneously aggravated and apathetic about its parents, mentors, and role-models. It is a bit of a mess, but a wonderful, beautiful mess with endless opportunity and potential.
Bill Fischer
MAY 14, 2013
London Street Art, May 2013 When President Obama recently dared graduates at Ohio State University to be better, to do better, to reject cynicism, he was inviting them to dream bigger, as well. Organizations that dream bigger than others, innovate better than others. A few years ago, I was involved in [.
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Innovation Leader
MAY 23, 2013
Hollywood studios aren't always enthusiastic when it comes to embracing a new technology. But a smartphone app from a stealthy startup called myLINGO could help them get more non-native English speakers into theaters, with almost no additional effort. Company co-founder Olenka Polak, who grew up in a household that spoke.
Harvard Business Review
MAY 28, 2013
'If you want to empower, engage, or motivate others, don''t just focus on increasing your positive behaviors. Pay attention to what you need to stop doing as well. Why? Because people remember the bad more than the good. To quote from a previous HBR article, How to Play to Your Strengths , "Multiple studies have shown that people pay keen attention to negative information.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to keyless entry, in-room entertainment, and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that
CorporateIntel
MAY 24, 2013
It’s hard to believe this is my 100th post on Corporate Intelligence Radio. I started this blog over two years ago, about the time I committed to writing my novel , which I announced last month. Soon after I started the novel, it became clear that it was going to be a very long time before anyone read a word of it. Initially I was okay with that.
Boxes and Arrows
MAY 28, 2013
'My first experience in improvisational comedy was in 1989. I was a freshman at Texas A&M University. Some of the students in the theater department decided to get an improv troupe started and somehow talked me into joining them. In the beginning, I was petrified to perform without a script. Looking back now, I can see just how much improv has taught me and how it informs the decisions I make when working with a project team to create a cohesive user experience.
Business Innovation Brief brings together the best content for business innovation and strategy professionals from the widest variety of industry thought leaders.
Innovation Leader
MAY 22, 2013
When innovation initiatives aren't exactly welcomed with open arms.A dispatch from the commodities business.
Innovation Leader
MAY 13, 2013
At the cloud and virtualization giant, more than 60 ideas have been presented over the last year-and-a-half, in areas like R&D, customer service, and field sales.
Harvard Business Review
MAY 10, 2013
'As a senior professional in financial services — an industry with comparatively few women in the executive ranks — I''ve spent a lot of time thinking about why there aren''t more women at the top-most levels of companies. I''ve read the studies and heard the theories that women don''t network well ; don''t have the "vision thing" ; communicate too passively ; don''t ask for bigger jobs and the top clients ; and have fewer sponsors who are willing to use political capital to advocate
Harvard Business Review
MAY 10, 2013
'It seems that everyone is freaking out about teens abandoning social media sites like Facebook. By "everyone" I mean advertisers. They’re racking their brains trying to figure out why it’s happening. If you’re puzzled too, read this lovely piece in Medium by Cliff Watson , who argues that the number one reason kids don''t need Facebook is that they "literally don''t need Facebook.
Speaker: Kevin Burke, Founder & Managing Director at Digital One and AI & Automation Consultant
AI and automation are currently transforming the way sales and marketing teams operate. Generative AI crafts personalized outreach at scale, while conversational AI bots are engaging prospects in real time. Robotic process automation streamlines manual workflows by triggering tasks the moment a prospect takes a key action, and advanced AI analytics surface hidden patterns in the pipeline, improve forecasting, and help teams make data-driven decisions with confidence.
Harvard Business Review
MAY 9, 2013
'Disclaimer: It''s probably not a good idea to read this before you eat. I still remember how it felt when, as a medical student, I drained my first abscess in a patient. We called the procedure "I & D" which stands for "Incision and Drainage" (I told you not to read this just before you eat). When you do an I & D, you locate what is the most protruding and bulging part of the abscess, wipe it off with alcohol, than pierce it with a scalpel.
Harvard Business Review
MAY 6, 2013
'The business model canvas — as opposed to the traditional, intricate business plan — helps organizations conduct structured, tangible, and strategic conversations around new businesses or existing ones. Leading global companies like GE, P&G, and Nestlé use the canvas to manage strategy or create new growth engines, while start-ups use it in their search for the right business model.
Harvard Business Review
MAY 6, 2013
'The benefits of a strong corporate culture are both intuitive and supported by social science. According to James L. Heskett , culture "can account for 20-30% of the differential in corporate performance when compared with ''culturally unremarkable'' competitors." And HBR writers have offered advice on navigating different geographic cultures , selecting jobs based on culture , changing cultures , and offering feedback across cultures , among other topics.
Harvard Business Review
MAY 20, 2013
'In this time of hope and decorative mortarboards, we reached out to some of our favorite writers, asking them: What do graduates really need to know about the world of work? Their answers are below. Heidi Grant Halvorson. Associate director for the Motivation Science Center at the Columbia University Business School and author of Nine Things Successful People Do Differently.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Harvard Business Review
MAY 24, 2013
'Even before I released the disc, I knew it was a long shot. And, unfortunately, it was a clumsy one too. We were playing Ultimate Frisbee, a game similar to U.S. football, and we were tied 14-14 with a time cap. The next point would win the game. I watched the disc fly over the heads of both teams. Everyone but me ran down the field. I cringed, helplessly, as the disc wobbled and listed left.
Harvard Business Review
MAY 29, 2013
'Who wouldn''t want a higher level of emotional intelligence? Studies have shown that a high emotional quotient (or EQ) boosts career success , entrepreneurial potential , leadership talent , health , relationship satisfaction , humor , and happiness. It is also the best antidote to work stress and it matters in every job — because all jobs involve dealing with people, and people with higher EQ are more rewarding to deal with.
Harvard Business Review
MAY 28, 2013
'"They can just use their desktop computer to do that.". One of the most persistent misconceptions about mobile devices is that it''s okay if they offer only a paltry subset of the content available on the desktop. Decision-makers argue that users only need quick, task-focused tools on their mobile devices, because the desktop will always be the preferred choice for more in-depth, information-seeking research.
Harvard Business Review
MAY 31, 2013
'Good managers focus not only on bottom-line performance, but on the means by which their people achieve that high performance. Unethical behaviors can be damaging to a broad variety of stakeholders, and are often the cause of organizational crises. Ethical behavior not only keeps consciences clean; it can boost the reputation and performance of your firm.
Speaker: Yohan Lobo and Dennis Street
In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.
Harvard Business Review
MAY 27, 2013
'There''s no hotter topic in human resource management at present than how to manage Millennials (aka Generation Y), the age 30-and-under members of the workforce. Millennials are the "kids nowadays!" that managers from previous generations fret about. Typical challenges older people experience in working with Millennials surfaced during a conversation I recently had with a group of executives.
Harvard Business Review
MAY 31, 2013
'Every employer can tell stories about an applicant who sounded like an A-player at the interview but ended up a dud once at work. Good candidates prepare, of course, but rehearsed interview answers can make it hard to separate the winners from the spinners. Gauging an applicant''s true colors and skill level in an hour is certainly tricky. But there are ways to take interviewees out of their comfort zones, snap them off their prepared script, and encourage the kind of candor that will enable yo
Harvard Business Review
MAY 10, 2013
'Life has never been more predictable. Yelp provides an early-warning system for dining out, by helping us avoid bad restaurants and alerting us to must-try items at good ones. Facebook lets us investigate a potential romantic interest before the first date. Turn-by-turn instructions from Google Maps prevent us from ever getting lost. The same thing is happening in marketing organizations.
Harvard Business Review
MAY 28, 2013
'This post is co-authored with Lisa Bodell. Over the past several years we have heard hundreds of managers talk about the negative impact of complexity on both productivity and workplace morale. This message has been reinforced by the findings of major CEO surveys conducted by IBM and KPMG [PDF], both of which identified complexity as a key business challenge.
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Harvard Business Review
MAY 1, 2013
'A Columbia undergraduate travels deep into the bowels of Schermerhorn Hall, home of the Motivation Science Center''s underground laboratories. (We would actually prefer to have windows, but what can you do?) He comes here to fill out a few questionnaires in exchange for $5. When he is finished, he''s told that in addition to his $5, he can choose a parting gift — an attractive, logo-embossed Columbia mug, or a disposable Bic pen.
Harvard Business Review
MAY 2, 2013
'Many people assume that it''s possible for a person to be an effective leader without being likable. That is technically true, but you may not like the odds. In a study of 51,836 leaders, we found just 27 who were rated at the bottom quartile in terms of likability but in the top quartile in terms of overall leadership effectiveness — that''s approximately one out of 2,000.
Harvard Business Review
MAY 1, 2013
'I admit that I''m prone to an optimistic outlook, a belief that most problems can be tackled with hard work and the right mindset. I''ve read the research that indicates that positive thinkers tend to do better in school, work and life. Perhaps I even assumed that optimism was infectious and that people wanted to work with a confident, hopeful leader.
Harvard Business Review
MAY 2, 2013
'If you want to become a leader, don''t wait for the fancy title or the corner office. You can begin to act, think, and communicate like a leader long before that promotion. Even if you''re still several levels down and someone else is calling all the shots, there are numerous ways to demonstrate your potential and carve your path to the role you want.
Advertiser: ZoomInfo
Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.
Harvard Business Review
MAY 28, 2013
'In a recent interview, Jeffrey Katzenberg described his first day at Disney as the newly appointed head of The Walt Disney Studios. The equally new Disney CEO, Michael Eisner , gave him a simple, unambiguous mandate: fix animation at Disney. Although a veteran in the film business, Katzenberg had no experience with animation and little appetite for it.
Harvard Business Review
MAY 9, 2013
'Much like newspapers, conventional advertising agencies are becoming irrelevant. When one person with a wireless connection can be an agency, a media company, or even a manufacturer, traditional advertising organizations have to change their culture, processes, structure, talent policies, resources, and even their business and revenue models in order to embrace the power of open systems being fueled by digital connectivity.
Harvard Business Review
MAY 27, 2013
'There is a new player emerging on the cultural and business scene today: the idea entrepreneur. Perhaps you are one yourself — or would like to be. The idea entrepreneur is an individual, usually a content expert and often a maverick, whose main goal is to influence how other people think and behave in relation to their cherished topic. These people don''t seek power over others and they''re not motivated by the prospect of achieving great wealth.
Harvard Business Review
MAY 13, 2013
'Here is a leadership lesson: Be selfish. Be very selfish. For this message to be an effective leadership tip, we need to understand what selfishness is. Selfishness is typically defined as "concerned excessively or exclusively with oneself." If someone hears that the CEO is being selfish, the thought that is likely to come to mind is, "The leader is maximizing personal financial rewards even at the cost of the company''s interests.
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