Boxes and Arrows

APRIL 30, 2013

'When I was eleven, my parents bought a Mac Plus. It had a tiny monochrome screen, a floppy drive, and 1MB of memory. And it came with something called HyperCard. HyperCard let you make stuff. It had documents called stacks , each a series of cards – similar to PowerPoint today. In addition to graphics and text, you could create buttons and tell them what to do – flip to another card, show or hide an object, and so forth.

Underperforming Technical Team 95

Underperforming Technical Team Design Technical Review Meeting 95

Xplaner

APRIL 10, 2013

'The purpose of government is to serve the people. Thomas Jefferson and Mao Zedong may not agree on much, but they do agree on this. “The purpose of government is to enable the people of a nation to live in safety and happiness. Government exists for the interests of the governed, not for the governors.” ~ Thomas Jefferson. “We serve the people… If, in the interests of the people, we persist in doing what is right and correct what is wrong, our ranks will surely thrive. ~ Mao Zedong.

56

56

Technology Created

APRIL 28, 2013

Being a technology consultant is a fabulous job. We’re brought in to amazing companies to understand their business models and, by applying technology solutions, we facilitate solving the challenges they face on a day to day basis. Many times the end result is almost like a “product.” We could be building a custom solution tying together legacy systems and applying new technologies and techniques but the end result is something we’ve built and delivered.

Exercises 53

Exercises Competition Technology Project 53

Bill Fischer

APRIL 11, 2013

Strategy is choice and execution. It’s not one, or the other, it’s both. If you have a good idea, it’s only as good as your ability to execute on that idea. It’s entirely possible to turn a good idea into an unfortunate outcome, and successful firms are not at all [.

Strategy 49

Strategy Strategy 49

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

System

CorporateIntel

APRIL 11, 2013

I have mentioned now and again that I have been working on a novel for a few years. It’s time to share a few more details. First of all the title: This Is Rage. You will discover why I called it that if you read the sample excerpt on my teaser site and other fine channels we will be utilizing in the coming months, like Amazon or Barnes and Noble , where you can currently place your pre-order that will be shipped when the book is officially released on October 8, 2013.

Meeting 40

Meeting Marketing Creativity Study 40

Harvard Business Review

APRIL 15, 2013

'Over the past decade, I''ve taught hundreds of executive education, MBA, and undergraduate students at half a dozen other top universities. To put it mildly, I''m a believer in the importance of higher education and graduate studies. But I''m also concerned that some executives view grad school as a panacea — a universally applicable fallback and a sure-fire ticket to promotion, the way teachers still get a union-mandated pay raise if they get their master''s degree.

Learning 15

Learning Course Study Company 15

Xplaner

APRIL 10, 2013

The purpose of government is to serve the people. Thomas Jefferson and Mao Zedong may not agree on much, but they do agree on this. “The purpose of government is to enable the people of a nation to live in safety and happiness. Government exists for the interests of the governed, not for the governors.” ~ Thomas Jefferson. “We serve the people… If, in the interests of the people, we persist in doing what is right and correct what is wrong, our ranks will surely thrive. ~ Mao Zedong.

40

40

Boxes and Arrows

APRIL 9, 2013

'At a recent job, my department faced large budget cuts. When the dust had cleared, I found I had become a UX group of one. This didn’t come with a corresponding slowdown in work – in fact, following a major rewrite of our call center application, our department was already struggling to keep pace with a backload of business initiatives.

Design 72

Design Analysis Project Groups 72

Bill Fischer

APRIL 11, 2013

Strategy is choice and execution. It’s not one, or the other, it’s both. If you have a good idea, it’s only as good as your ability to execute on that idea. It’s entirely possible to turn a good idea into an unfortunate outcome, and successful firms are not at all [.

Strategy 49

Strategy Strategy 49

Bill Fischer

APRIL 9, 2013

Kodak couldn’t do it; HP and RIM are struggling, the popular betting is that Nokia won’t be able to do it, and that Dell wants to go private in order to hide the things that it might have to do – we’ll see for all how they play out. The [.

47

47

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Roadmap

Bill Fischer

APRIL 9, 2013

Kodak couldn’t do it; HP and RIM are struggling, the popular betting is that Nokia won’t be able to do it, and that Dell wants to go private in order to hide the things that it might have to do – we’ll see for all how they play out. The [.

47

47

Boxes and Arrows

APRIL 9, 2013

'It feels like we are experiencing a fascinating “Powers of 10”-style paradox with experience design and the digital design community — where we’re excitedly pushing beyond interface on many levels — attacking multiple interfaces at once with responsive and adaptive design and seriously embracing the massive world of service design and that broader brand and customer “experience” — yet also pushing deep into the extreme details of interface on other levels — tackling uniq

Conference 42

Conference eBook Design Leadership 42

Harvard Business Review

APRIL 2, 2013

Moody, erratic, eccentric, and arrogant? Perhaps — but you can't just get rid of them. In fact, unless you learn to get the best out of your creative employees, you will sooner or later end up filing for bankruptcy. Conversely, if you just hire and promote people who are friendly and easy to manage, your firm will be mediocre at best. Suppressed creativity is a malign organizational tumour.

Creativity 15

Creativity Management Brainstorming Engagement 15

Harvard Business Review

APRIL 24, 2013

'Authenticity — what is it, who has it, and how do you get it? Most people associate authenticity with being true to oneself — or "walking the talk." But there''s a problem with that association; it focuses on how you feel about yourself. Authenticity is actually a relational behavior , not a self-centered one. Meaning that to be truly authentic, you must not only be comfortable with yourself, but must also comfortably connect with others.

Leadership 15

Leadership Meeting Engagement System 15

Advertiser: ZoomInfo

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

Report

Harvard Business Review

APRIL 30, 2013

'In their blog post, " New Research Shows Success Doesn''t Make Women Less Likable ," Jack Zenger and Joseph Folkman conclude from their analysis of assessments of men and women leaders who have come through their leadership program that "likeability and success actually go together remarkably well for women." As a sociologist who focuses on gender, work, and family it is always nice for me to hear when things are going well for women at work.

Analysis 15

Analysis Leadership LEAN Competition 15

Harvard Business Review

APRIL 24, 2013

'An excellent visualization, according to Edward Tufte , expresses "complex ideas communicated with clarity, precision and efficiency." I would add that an excellent visualization also tells a story through the graphical depiction of statistical information. As I discussed in an earlier post , visualization in its educational or confirmational role is really a dynamic form of persuasion.

Data 15

Data How To Analysis Design 15

Harvard Business Review

APRIL 24, 2013

'You walk into a meeting late and people are already in huddles. Colleagues glance over ever so briefly then turn back to their conversations. You sit down in a corner and use your smartphone to check email. Once the group discussion starts, you want to offer an opinion but can''t seem to get a word in. Eventually, you give up, take a few notes, check more email and wait for the meeting to end.

Meeting 15

Meeting Conference Collaboration Groups 15

Harvard Business Review

APRIL 16, 2013

'As a recognized discipline, change management has been in existence for over half a century. Yet despite the huge investment that companies have made in tools, training, and thousands of books ( over 83,000 on Amazon ), most studies still show a 60-70% failure rate for organizational change projects — a statistic that has stayed constant from the 1970''s to the present.

Change 15

Change Management Training Tools 15

Advertisement

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

Innovation

Harvard Business Review

APRIL 29, 2013

'It is a profound irony that the more you know about a particular industry, and the more experience you gain in it, the more difficult it can be to move it forward with truly meaningful innovation. But it''s true, thanks to something known as "the curse of knowledge" — one of the most vexing cognitive biases identified by psychologists and behavioral economists.

Innovation 14

Innovation Open Innovation Product Development Creativity 14

Harvard Business Review

APRIL 22, 2013

'The most influential people strive for genuine buy in and commitment — they don''t rely on compliance techniques that only secure short-term persuasion. That was our conclusion after interviewing over 100 highly respected influences across many different industries and organizations for our recent book. These high-impact influencers follow a pattern of four steps that all of us can put into action.

How To 14

How To Video Engagement Examples 14

Harvard Business Review

APRIL 10, 2013

'How much should people earn? Even if resources were unlimited, it would be difficult to stipulate your ideal salary. Intuitively, one would think that higher pay should produce better results, but scientific evidence indicates that the link between compensation, motivation and performance is much more complex. In fact, research suggests that even if we let people decide how much they should earn, they would probably not enjoy their job more.

Comparison 14

Comparison Engagement Analysis Report 14

Harvard Business Review

APRIL 5, 2013

'I recently interviewed 54 top salespeople about how they use LinkedIn to research accounts, prospect for leads, and generate sales. All of the study participants sell technology-based products to the IT departments of mid to large size companies. The study included three types of salespeople: 33% were inside salespeople who sell exclusively over the phone, 41% were outside field reps responsible for acquiring new accounts, and 26% were outside field reps who managed existing client account.

Groups 14

Groups Tools Report Meeting 14

Advertisement

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

Roadmap

Harvard Business Review

APRIL 1, 2013

Entrepreneurs are a unique group of people, but they behave in patterns. In fact, as I recently wrote here on HBR , my firm's research shows that most serial entrepreneurs display persuasion, leadership, personal accountability, goal orientation, and interpersonal skills. But in that same study, we also discovered a set of skills they do not possess.

Underperforming Technical Team 14

Underperforming Technical Team Groups Study Leadership 14

Harvard Business Review

APRIL 5, 2013

'You may think you already know how others view you — as a skilled communicator, or an incisive numbers guy, or a manager who always brings out the best in her team. But then again, you might be surprised. One modest, self-deprecating executive was shocked to learn, after engaging an executive coach who examined his professional relationships, that his habit of interrupting people led his colleagues to perceive him as arrogant and haughty — almost the exactly opposite of the truth.

Groups 14

Groups Course Study Learning 14

Harvard Business Review

APRIL 2, 2013

Margaret Moore , CEO of Wellcoaches Corporation, explains ways to de-stress and de-clutter your mind so you can perform at your cognitive and creative best.

Change 14

Change Creativity Management 14

Harvard Business Review

APRIL 26, 2013

'Tesla. Uber. Netflix. Most economies would kill to have a set of innovators such as these. And yet at every turn, these companies are running headlong into regulation (or lack thereof) that seems designed to benefit incumbents. The reason? The devastating impact of money in politics and how it discourages disruptive innovation among new businesses.

Disruption 14

Disruption Innovation Competition Design 14

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

Generative AI

Harvard Business Review

APRIL 4, 2013

'If you had told me, when I was attending college during the height of the Vietnam War, and the heyday of the counterculture, that several of the most inspiring days of my life would someday be spent with a group of CEOs of large companies, I would have said you were nuts. But that''s exactly what I experienced last week, at a small gathering sponsored by an organization called Conscious Capitalism Inc. and held at the Esalen Institute in Big Sur, California.

Company 14

Company Conference Leadership Competition 14

Harvard Business Review

APRIL 23, 2013

'Shifting careers is often hard to explain. Whether you''re moving from one department to another in your own company or starting over in an entirely different field, you''re likely to face a litany of rejoinders: Why would you want to do that ? Isn''t that a little risky? Are you really qualified? Others won''t raise any outward objections, but privately, you can tell they''re skeptical.

How To 14

How To Tools Management Leadership 14

Harvard Business Review

APRIL 11, 2013

'In general, the business community is obsessed with what Michael Lewis once termed the "new, new thing." It''s that faith in a kind of kaizen -in-all-things that has led to innumerable technological, organizational, and social advances in the corporate world. It''s why factories are now safer, hybrid cars are cheaper, board rooms are growing gradually more diverse, and instant communication via email and other technologies is becoming the norm.

Meeting 14

Meeting Culture Study Conference 14

Harvard Business Review

APRIL 3, 2013

In our last post, we asked the question, "What's the connection between counting squares and innovation?" In order to come up with the answer, we presented you with the following figure and asked you how many squares you could find. It turns out, the answer isn't so simple. It was clear that this was a fun, engaging exercise, as we had 400 comments in the HBR blog post, an additional 312 comments in Facebook, and about 40 individual email responses.

Innovation 14

Innovation Analysis Creativity Design 14

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Artificial Inteligence