September, 2014

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Five Things They Didn’t Teach Me in School About Being a User Researcher

Boxes and Arrows

'Graduate school taught me the basics of conducting user research, but it taught me little about what it’s like working as a user researcher in the wild. I don’t blame my school for this. There’s little publicly-available career information for user researchers, in large part because companies are still experimenting with how to best make use of our talents.

Data 111
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TEDx Talk: The science of improving your brain’s creativity

Improvides

TED has just uploaded the video of my recent speech at TEDx Durham University In it, I go through evidence from recent academic studies which shows how everyone has the ability to improve their creativity over time, and what sort of things can help achieve that aim. For those of you who want to know […]. Originally published at TEDx Talk: The science of improving your brain’s creativity.

Insiders

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10 Great Tips to be an Effective Innovator

Gijs Van Wulfen

Innovation is one big struggle. Not being able to change habits within the organization. Being creative at the wrong moment. Frustrated by budget cuts. Confronted with a lack of entrepreuneurship. Putting pressure on people in operations who resist change. Taking the credits as team leader myself instead of praising the team. Yes, I made a lot of mistakes as marketer, strategy consultant and innovation facilitator.

Tips 81
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Talk-n-Tweet | Collaborative Innovation at Scale

Hutch Carpenter

Previously, I’ve described Why Crowdsourcing Works. Crowdsourcing is a case where you get many people who don’t one another collaborating toward a defined outcome. To reiterate the principle points about the value of crowdsourcing: Diverse inputs drive superior solutions. Cognitive diversity requires spanning gaps in social networks. Simple enough, yet actually a rich field for work and analysis.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to keyless entry, in-room entertainment, and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that

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How to Model a Multi-sided Business

Leanstack

Facebook Lean Canvas: How to Model a Multi-sided Business Today I will show you how to model a multi-sided business using a Lean Canvas. Products like Facebook, Google, Twitter, and YouTube all fall into this category. This post builds upon an earlier one on modeling direct business models , which I recommend reading first if you haven’t already.

How To 52
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Making Disruption Personal

Bill Fischer

By Abhijit Bhaduri & Bill Fischer In the nineteen-eighties, Michael Porter argued that more thoughtful approaches to strategies could help make organizations succeed. Two decades later, Porter’s Five Forces was disrupted by Clayton Christensen’s argument that what makes companies fail is often a reluctance to give-up the choices made in [.

More Trending

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Getting idea management to work: Interview with Wazoku CEO Simon Hill

Improvides

In my latest exclusive interview, I speak to Simon Hill, voted Guardian Small Business Leader of the Year and CEO of Wazoku on what it takes to get idea management systems to actually deliver results. Over the past 5 years, there has been a lot of buzz about software tools which can help companies become more […]. Originally published at Getting idea management to work: Interview with Wazoku CEO Simon Hill.

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10 Great Tips to be an Effective Innovator

Gijs Van Wulfen

Innovation is one big struggle. Not being able to change habits within the organization. Being creative at the wrong moment. Frustrated by budget cuts. Confronted with a lack of entrepreuneurship. Putting pressure on people in operations who resist change. Taking the credits as team leader myself instead of praising the team. Yes, I made a lot of mistakes as marketer, strategy consultant and innovation facilitator.

Tips 45
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Sharing economy is still in early adopter phase

Hutch Carpenter

Airbnb. Lyft. Kickstarter. Quirky. Kiva. TaskRabbit. The sharing economy is increasingly in the news. Those six companies are receiving a lot of chatter, as shown by Google News results for September 12, 2014: Certainly, the sharing economy is a “thing” But it’s not yet as mainstream as may come across in the media. For most of us, it’s still sort of a “toy” if you will.

Company 61
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Humana Exec on Consultants, Mix of Projects, Reporting to CEO

Innovation Leader

Nate Bellinger of Humana talks about the 15-year history of Humana’s innovation initiatives and some of the lessons they’ve learned as it has evolved.

Report 40
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Prospect, Personalize, Profit: The New Way Sales & Marketing Teams Are Aligning with AI

Speaker: Kevin Burke, Founder & Managing Director at Digital One and AI & Automation Consultant

AI and automation are currently transforming the way sales and marketing teams operate. Generative AI crafts personalized outreach at scale, while conversational AI bots are engaging prospects in real time. Robotic process automation streamlines manual workflows by triggering tasks the moment a prospect takes a key action, and advanced AI analytics surface hidden patterns in the pipeline, improve forecasting, and help teams make data-driven decisions with confidence.

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Making Disruption Personal

Bill Fischer

By Abhijit Bhaduri & Bill Fischer In the nineteen-eighties, Michael Porter argued that more thoughtful approaches to strategies could help make organizations succeed. Two decades later, Porter’s Five Forces was disrupted by Clayton Christensen’s argument that what makes companies fail is often a reluctance to give-up the choices made in [.

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You’re Either a Technology Business or You’re Out of BusinessDISRUPT | INNOVATE | LEAD

Linda Bernardi

This article is brought to you by Linda and Braden Kelley. Collectively, we have over 30 years of experience working with large, global multi-disciplinary enterprises. We write this with care and passion as we want your enterprises to succeed. We would love to hear your thoughts. Even in 2014, there are business sectors who feel […].

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Scientists just sent a brain-to-brain message over 5,000 miles

Improvides

File this one under: Impending telepathic Cyborg takeover According to a new study released by PLoS, a group of scientists have successfully sent a message between two brains, without actually implanting anything in either person. Yes, this was all achieved across a normal skull without any wires being inserted. Simply put, one person was shown an […].

Study 90
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Should You Get an MBA?

Harvard Business Review

'At least once a month an ambitious and hard-working person in their 20s asks me, “Should I get an MBA?” I earned my MBA from Stanford’s Graduate School of Business in 2000, and since 2007 I’ve been an Instructor and an internal coach back at the GSB, helping hundreds of students develop their leadership and interpersonal skills. Here’s how I respond to those inquiries.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Radio Show Interview: Collaborative Innovation at Scale

Hutch Carpenter

The area of collaborative innovation is a natural extension of the social business movement. It’s the extension of social into purposeful collaboration , a term Alan Lepofsky uses to describe the evolution of the social business market. In the innovation-focused radio show, Women Who Innovate , host LeAnna Carey, innovation expert John Lewis and I talk about collaborative innovation at scale.

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Why Wells Fargo Says Diversity of Thought is Essential to Innovation

Innovation Leader

Without the rights kinds of people on a project team, says Mike Duke, the Chief Innovation Architect at Wells Fargo, progress can stall. "Diversity of thought is critical," Duke says.

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UX Researcher: A User’s Manual

Boxes and Arrows

'This article is a guide on what to expect, and how to get the most from your UX researcher–a user manual, if you will. You will invest a lot in your researcher and you deserve the greatest return. You should have high expectations for this critical component of your UX team, and following the recommendations presented in this article will help maximize your return.

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Driven to Death by the Rate of Innovation

InnovationLabs

We recently had a fascinating meeting with a prominent venture capitalist based in Palo Alto, and during the course of our conversation about the pressures that his portfolio companies are under he used a fascinating phrase to describe the tech industry as a whole. He said that the lagging companies, many of which are not […].

Course 57
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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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Dear Apple: Your designers are killing your business

Improvides

It's official! Apple has taken its focus off the only thing that matters: its customers In many ways, Apple is having an incredible year. Last week it announced not only it's long awaited new iPhone 6 and iPhone 6 Plus (which have broken sales records by selling more than 10 million units in 3 days), as […]. Originally published at Dear Apple: Your designers are killing your business.

Design 83
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Research: We’re Too Busy to Follow the Rules

Harvard Business Review

'Long hours spent working in a demanding environment can exhaust you, sure. But according to new research, there’s another hidden cost attached to an intense day: neglecting those secondary tasks that, while not as visible or lauded by your boss, might be essential to the safety or ethics of your organization. But there’s a little bit of good news, too: Taking regular, significant breaks can make a big difference.

Course 20
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GameStop’s Technology Institute Explores Future of Retail

Innovation Leader

In March, the $9 billion videogame retailer created the GameStop Technology Institute to help it develop new experiences and offerings for the "empowered consumer.

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What are You Focused on This Fall?

Innovation Leader

We asked about the issues, challenges and opportunities you’re focused on this fall. Here are the ten most interesting — and representative — answers we got.

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Unlock R&D Excellence: AI-Elevated Processes and Innovation Intelligence

R&D teams need smart processes and cutting-edge tools to stay ahead. Questel empowers R&D leaders with advanced solutions that accelerate workflows, improve decision-making, and deliver impactful results. Our AI-powered platform, Qthena, revolutionizes how you interact with scientific documents and patent literature. Analyze drawings, tables, and graphs instantly while generating strong invention disclosures in seconds—not hours.

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Why UnitedHealth & the Mayo Clinic Created Optum Labs

Innovation Leader

Optum Labs' Paul Bleicher explains why a new open innovation center was created, the key to getting everyone to play nicely , and how they'll measure success.

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How Sargento Created a Product with $50M in First Year Revenue

Innovation Leader

Rod Hogan of privately-held Sargento Foods, explains how a dialogue with consumers helped the company create a product that produced $50 million in revenue.

Company 40
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It’s Never Been More Lucrative to Be a Math-Loving People Person

Harvard Business Review

'Parents who spend a good chunk of the week shuttling kids to and from soccer practice or drama club might be comforted by new research that suggests this effort is not in vain – as long as their kids are good at math, too. A recent paper from UCSB found that the return on being good at math has gone up over the last few decades, as has the return on having high social skills (some combination of leadership, communication, and other interpersonal skills).

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A Process for Human-Algorithm Decision Making

Harvard Business Review

'Think for a moment about how an organization makes a decision. First come the facts , the data that will inform the decision. Using these facts, someone formulates alternative courses of action and evaluates them according to agreed-on criteria. The decision maker then chooses the best alternative, and the organization commits itself to action. Advanced analytics can automate parts of this sequence; it offers the prospect of faster, better-informed decisions and substantially lower costs.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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4 Ways to Retain Gen Xers

Harvard Business Review

'The economy’s slow but steady improvement should be good news. But employers may find a cloud lurking behind the sunny forecast: They are at risk of losing some of their most valuable talent — and they may not even realize it. These aren’t the usual suspects. Instead of the 50-something Baby Boomers and the Millennials in their late 20s and early 30s, I’m talking about Generation X, demography’s long-neglected “middle child.

Survey 15
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Every Content Marketer Needs an Editor

Harvard Business Review

'Content marketing is getting a lot of attention as companies strive to capture customer attention in an era in which TV ads get skipped, direct mail goes unopened, and even online ads get blocked. It seems more and more like the best— some would say, only —way to get your message out is for your customers to seek it out as content. That’s led to an explosion in sponsored reports, videos, slideshares, and just about every other form of content that human beings might voluntarily choose to consum

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Do Academically Marginal Students Benefit from College? The Data Says Yes.

Harvard Business Review

'A study of Florida high-schoolers whose grades were just good enough for admission to a public university shows that higher education provided significant financial benefits for these students: 8 to 14 years after high school, their earnings were 22% higher than those of peers who hadn’t gone to college, with male students showing the largest gains, says Seth D.

Data 15
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The Unexpected Consequences of Success

Harvard Business Review

'Everybody loves a winner, right? No, unfortunately, not always. In my coaching practice, many executives and entrepreneurs vent their frustrations with the unexpected negative consequences of their success — such as their anxiety over being able to maintain their winning streak, the fear that they will be set up to fail, and the envy others feel toward them for their good fortune.

Study 15
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Revolutionize QA: GAPs AI-Driven Accelerators for Smarter, Faster Testing

GAP's AI-Driven QA Accelerators revolutionize software testing by automating repetitive tasks and enhancing test coverage. From generating test cases and Cypress code to AI-powered code reviews and detailed defect reports, our platform streamlines QA processes, saving time and resources. Accelerate API testing with Pytest-based cases and boost accuracy while reducing human error.