June, 2014

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Creating Your Personal Mission Statement

Boxes and Arrows

'You’re weird. In a good way, but weird nonetheless. Weird in the sense that people outside of work likely have absolutely no clue what it is you do. Maybe many at work as well. For me, this weirdness manifests itself at parties. Inevitably, a new acquaintance asks me what I do. Beads of sweat form on my forehead. My eyes dart around, desperately seeking my far more articulate wife, Mary Jean.

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Bring customers into the idea review process

Hutch Carpenter

Say you’ve got some internal ideas at your company. Who takes a look at them? Assesses them to determine next steps for each idea? Figures out the value and difference the ideas can make? How about your own customers? I talk a lot about jobs-to-be-done here, and getting a firm grip on those to understand where innovation and product enhancement opportunities lie.

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Disruption, Innovation And The Necessity Of Creative/Engaged CollaborationDISRUPT | INNOVATE | LEAD

Linda Bernardi

The art of disruption and collaborative innovation is a very complex and often sensitive topic. In my line of work (as an innovator and disruptor), I am brought into medium and large enterprises with the explicit mission of breaking things to identify and collaborate on new areas of business. We hit many levels of resistance […].

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Inside the Boston Ecosystem: Google, J&J & More

Innovation Leader

Our Field Study took place at Google Cambridge, Johnson & Johnson's Boston Innovation Center, Fidelity Investments, and Blade Network.

Study 40
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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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Why Smart People Struggle with Strategy

Harvard Business Review

'Strategy is often seen as something really smart people do — those head-of-the-class folks with top-notch academic credentials. But just because these are the folks attracted to strategy doesn’t mean they will naturally excel at it. The problem with smart people is that they are used to seeking and finding the right answer; unfortunately, in strategy there is no single right answer to find.

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Making the Case for a Design-Led Transformation

Boxes and Arrows

'When you hear about problems in the healthcare space, the list can be long enough to require a prescription of its own. They can be concerns that we as individuals face. Coping with a disease or condition and understanding your care choices. Figuring out how to make decisions to improve your health and maintain a healthier life. Determining which insurance plan is best.

Design 81

More Trending

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Inside Moen’s Prototype-Driven Product Development Strategy

Innovation Leader

Moen’s SVP of Global Strategic Development describes the customer-focused innovation process behind a new line of motion-sensitive faucets…

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How Constant Contact Blends Lean Startup & Design Thinking

Innovation Leader

Andy Miller, Chief Innovation Architect at the digital marketing company, shares slides and a video that offer a look at Constant Contact's approach to developing new offerings.

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eBay Innovation Vice President: ‘Evangelize Early & Often’

Innovation Leader

Steve Yankovich talks about how his team “graduates” its projects to business units, and why it’s so important to be able to kill low-potential projects.

Project 40
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Kelly Services Exec on Creating Meaningful Revenue

Innovation Leader

Rolf Kleiner took on the Chief Innovation Officer role at Kelly Services at the start of 2012, after 20 years at the temporary staffing and consulting firm.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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How Ingersoll Rand Hires, Trains, Tests and Prioritizes Innovation

Innovation Leader

Michael Wynblatt of Ingersoll Rand discuses the complexities of his role; how he creates and tests innovation hypotheses; training and capability-building; and more.

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Nancy Shea: Turning Your CEO into a Fully-Vested Partner

Innovation Leader

"You really have to be careful what you wish for when you talk about getting your CEO involved with innovation," says Nancy Shea of Kraft Foods, Ashland Inc., and World Kitchen.

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How Publisher Pearson Gets Close to Education Startups

Innovation Leader

“Education is changing — there’s no denying that,” says Diana Stepner of Pearson plc.

Change 40
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How Autodesk “Looks to the Edge” for Emerging Trends

Innovation Leader

Autodesk’s Jon Pittman talks about 3D printing, synthetic biology, programmable matter, and other trends he’s tracking.

Trends 40
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Soccer or Football, Anyone???DISRUPT | INNOVATE | LEAD

Linda Bernardi

Dear readers and friends, I promise many new blogs being planned as we speak and I will be publishing these in the weeks to come. But for now, it is time to talk about something else. Why? Well, because it is FIFA-season! This is the first year that my family and I have missed the […].

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Your Company Is Not a Family

Harvard Business Review

'When CEOs describe their company as being “like family,” we think they mean well. They’re searching for a model that represents the kind of relationships they want to have with their employees—a lifetime relationship with a sense of belonging. But using the term family makes it easy for misunderstandings to arise. In a real family, parents can’t fire their children.

Company 22
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How to Spend the First 10 Minutes of Your Day

Harvard Business Review

'If you’re working in the kitchen of Anthony Bourdain, legendary chef of Brasserie Les Halles, best-selling author, and famed television personality, you don’t dare so much as boil hot water without attending to a ritual that’s essential for any self-respecting chef: mise-en-place. The “Meez,” as professionals call it, translates into “everything in its place.

How To 21
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To Negotiate Effectively, First Shake Hands

Harvard Business Review

'Negotiations ? especially when they involve high stakes, complex issues, and multiple parties — require much thinking and preparation on each side of the bargaining table. Consider the recent negotiations over Iran’s nuclear program. Even before the contentious talks actually started, U.S. President Barack Obama and Iranian President Hassan Rouhani scheduled a meeting that took months to arrange.

Study 21
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The Benefits of Innovation in Times of Crisis

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

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Finding the Balance Between Coaching and Managing

Harvard Business Review

'Ask 100 people if they have good common sense, and more than 95% will tell you they do. Ask them if they are good coaches, and almost as many will say yes. Executives we talk to assume that if they’re good managers, then being a good coach is like your shadow on a sunny day. It just naturally follows. This would be good news, if it were so, since more and more top executives are expecting managers to coach their subordinates.

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How to Succeed in Business by Bundling – and Unbundling

Harvard Business Review

'Much of the business story of the digital age so far has been about taking products and institutions apart — unbundling them. Music CDs were unbundled into MP3s that were sold (and illicitly downloaded) individually. Newspapers have been unbundled by blogs and classified ad sites. Now, digital-education upstarts are trying to unbundle the university.

How To 20
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The Power of Meeting Your Employees’ Needs

Harvard Business Review

'What stands in the way of our being more satisfied and productive at work? That’s the fundamental question we sought to answer in a survey we conducted with HBR last fall. More than 19,000 people, at all levels in companies, across a broad range of industries, have so far responded to the questions we posed. What we discovered is that people feel better and perform better and more sustainably when four basic needs are met: renewal (physical); value (emotional), focus (mental) and purpose (spiri

Meeting 15
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Everything You Need to Know About Giving Negative Feedback

Harvard Business Review

'There’s a lot of conflicting advice out there on giving corrective feedback. If you really need to criticize someone’s work, how should you do it? I dug into our archives for our best, research- and experience-based advice on what to do, and what to avoid. Never, ever, ever feed someone a “sandwich.” Don’t bookend your critique with compliments.

Tips 15
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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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Say No Without Burning Bridges

Harvard Business Review

'Many of us don’t like to say no to a coworker or a boss—for instance, when the boss asks for a tighter deadline, or a team member needs a longer one—because we’re worried about damaging the relationship. That’s because it often feels synonymous with confrontation. And whether you are conflict-averse or conflict-ready, your counterpart may not always handle hearing no the way you’d hoped.

Tips 15
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Signs You’re Being Passive-Aggressive

Harvard Business Review

'When was the last time you did any of the following at work? You didn’t share your honest view on a topic, even when asked. You got upset with someone, but didn’t let them know why. You procrastinated on completing a deliverable primarily because you just didn’t see the value in it. You praised someone in public, but criticized them in private. You responded to an exchange with, “Whatever you want is fine.

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Two Kinds of People You Should Never Negotiate With

Harvard Business Review

'The first thing negotiation experts teach is to “ separate the people from the problem.” The vast majority of the time, this is sound advice. But as a psychologist, I know that approximately 1% of the time , people are the problem. And in such cases, normal negotiation strategies just don’t work. Here’s how to recognize that rare situation and what to do about it.

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Why Women Don’t Negotiate Their Job Offers

Harvard Business Review

'Research shows that women are more reticent than men to negotiate their salary offers. For instance, one study of graduating MBA students found that half of the men had negotiated their job offers as compared to only one eighth of the women. This general pattern has been replicated in survey studies of working adults and in laboratory experiments. It begs the question: Why?

Study 15
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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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The Neurochemistry of Positive Conversations

Harvard Business Review

'Why do negative comments and conversations stick with us so much longer than positive ones? A critique from a boss, a disagreement with a colleague, a fight with a friend – the sting from any of these can make you forget a month’s worth of praise or accord. If you’ve been called lazy, careless, or a disappointment, you’re likely to remember and internalize it.

Survey 15
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Managing Two People Who Hate Each Other

Harvard Business Review

'Managing people is never easy, but when the animosity between two of your direct reports escalates to the level of hatred, how do you minimize the drama and keep your team on track? Before you call for a professional mediator, remember that this is a fundamental part of your job as a manager. If you can get to the root of your employees’ fear, you can help them rebuild their relationship.

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Your Work-Life Balance Should Be Your Company’s Problem

Harvard Business Review

'Seven out of ten American workers struggle to achieve an acceptable balance between work and family life, reports a new study published in American Sociological Review , funded by the National Institutes of Health and the Centers for Disease Control and Prevention. That number has been climbing over time, to a point where employees — especially parents — feel stressed , overwhelmed , and maxed out.

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How to Negotiate with Someone More Powerful than You

Harvard Business Review

'Going into a negotiation with someone who holds more power than you do can be a daunting prospect. Whether you are asking your boss for a new assignment or attempting to land a major business deal with a client, your approach to the negotiation can dramatically affect your chances of success. How can you make the best case for what you want? What the Experts Say.

How To 15
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m