Boxes and Arrows

APRIL 29, 2014

'“Above all else show the data.”. –Edward Tufte. Survey responses. Product reviews. Keyword searches. Forums. As UX practitioners, we commonly scour troves of qualitative data for customer insight. But can we go faster than line-by-line analysis? Moreover, how can we provide semantic analysis to project stakeholders? Enter Wordle. If you haven’t played with it yet, Wordle is a free Java application that generates visual word clouds.

Design 85

Design Software Review Technical Review Analysis 85

Technology Created

APRIL 27, 2014

There’s a great scene in the movie Avalon where the young protagonist Michael (played by Elijah Wood) is in a classroom being taught the grammatical difference between the words “can” and “may.”. Teacher: “’Can’ is whether you’re capable of doing something. ‘May’ is asking for permission.”. Michael: raises his hand. Teacher: “Yes Michael?”. Michael: “Can I go to the bathroom?”.

Leadership 77

Leadership Creativity Culture Innovation 77

Innovation Leader

APRIL 29, 2014

GE's marketing chief Beth Comstock discussed the company's views on crowdsourcing, the Internet of things, the lean startup movement, and more. Quick bullets inside.

Marketing 40

Marketing Internet of things Crowdsourcing LEAN 40

Innovation 360

APRIL 12, 2014

Innovation Strategy and Its Importance! An intervention strategy is believed to be incomplete if there is no detailed and thorough process of innovation strategy. There are lots of organizations that usually carry out a gap analysis to prioritize and identify change areas that include the content of innovation strategy, organization arrangements, learning plans and communication practices.

Strategy 40

Strategy Strategy Innovation Analysis 40

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to keyless entry, in-room entertainment, and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that

Innovation

Harvard Business Review

APRIL 14, 2014

'As your role grows in scale and influence, so too must your ability to listen. But listening is one of the toughest skills to master — and requires uncovering deeper barriers within oneself. Take, for example, our client, Janet, a successful principal in a management consulting firm. She recently received 360-degree feedback from colleagues that she needed to improve her listening skills.

Leadership 20

Leadership Tips Meeting Management 20

Boxes and Arrows

APRIL 22, 2014

'Forms are important—they’re the most common way to get information from our users. But just making wireframes of a form misses a big piece of the picture—what it’s like to interact with it. An HTML prototype of a form, on the other hand, can look and behave just like the real thing. In the first post , I showed you how to lay out a form and align the labels the way you want, using HTML and Foundation.

Groups 77

Groups Examples Change How To 77

Innovation Leader

APRIL 28, 2014

Brian King of Marriott takes you into “The Underground,” Marriott’s innovation lab, to see how rapid-prototyping works there, and offers lessons for replicating the process.

Innovation 40

Innovation 40

Innovation Leader

APRIL 22, 2014

How do you get new hires to contribute to a culture of innovation from Day One? Warwick Absolon of industrial giant AECOM shares a video the company produced.

Video 40

Video Culture of Innovation Innovation Culture 40

Innovation Leader

APRIL 18, 2014

Shannon Lucas explains how a small innovation team inside the telecom giant Vodafone has cultivated a global network of 40 innovation champions.

Innovation 40

Innovation 40

Innovation Leader

APRIL 16, 2014

Delphi Labs director John Absmeier explains how the automotive components giant is partnering, investing, and plugging into the Silicon Valley ecosystem…

Innovation 40

Innovation 40

Speaker: Kevin Burke, Founder & Managing Director at Digital One and AI & Automation Consultant

AI and automation are currently transforming the way sales and marketing teams operate. Generative AI crafts personalized outreach at scale, while conversational AI bots are engaging prospects in real time. Robotic process automation streamlines manual workflows by triggering tasks the moment a prospect takes a key action, and advanced AI analytics surface hidden patterns in the pipeline, improve forecasting, and help teams make data-driven decisions with confidence.

Marketing

Innovation Leader

APRIL 14, 2014

These dozen slide presentations offer insights into innovation strategy at organizations like NASA, Alaska Airlines, Nike, and Clorox.

Company 40

Company Innovation Strategy Strategy 40

Innovation 360

APRIL 12, 2014

Creating an Innovation Strategy! In almost any company or organization, an innovation strategy is always needed. This particular strategy will need to include both the marketing strategy and corporate strategy. These three documents will need to relate towards each other and support each other. If ever they never will, people in the organization or company will never understand where their efforts will be directed to.

Innovation 40

Innovation Strategy Strategy Innovation Management 40

Innovation Leader

APRIL 8, 2014

Chubb, Global Innovation VP Gerry Myers explains how the insurer created a "social layer" for innovation, to help weave innovation into employees' daily activity.

Innovation 40

Innovation 40

Innovation Leader

APRIL 2, 2014

Chief Innovation Officers, VPs of Innovation, Directors, and Innovation Managers explain how their bonuses are calculated, in their own words.

Innovation 40

Innovation Innovation Management Management 40

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Roadmap

Innovation Leader

APRIL 2, 2014

What’s the average salary for a VP Innovation? What about Directors or Catalysts? Does company size or reporting structure impact pay?

Innovation 40

Innovation Survey Report Company 40

Harvard Business Review

APRIL 29, 2014

'There is no shortage of stories and anecdotes to illustrate how the best strategies can nearly always be reduced down to a brief but powerful statement and even more ink has been spilled describing the dangers of strategy statements that read like detailed action plans. But how do you go about actually crafting — and using — a 15-word strategy statement?

Strategy 16

Strategy Strategy How To Exercises 16

Harvard Business Review

APRIL 14, 2014

'Most companies will tell you they want to hire and retain “A players”, and why not? It’s hard to object to building a company around the best possible talent. But what is it about superstar talent that actually improves performance? A recent paper from the National Bureau of Economic Research examines this question by looking at academic departments, where productivity can be measured in terms of papers published and citations from other researchers.

Entrepreneurship 15

Entrepreneurship Resources Industry Management 15

Harvard Business Review

APRIL 29, 2014

'Beijing’s recent attempt to reduce air pollution by requiring drivers to take their cars off the road one day a week has had the effect of reducing congestion and raising speeds, which has led to increases in emissions of particulates, according to a team led by Cong Sun of Tsinghua University in China. As a consequence, there has been little or even a negative impact on air quality, which may help explain why Beijing has faced increasingly serious air pollution since imposing the one-day-a-wee

15

15

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

Generative AI

Harvard Business Review

APRIL 28, 2014

'An internal review at Hewlett-Packard revealed a striking difference between female and male employees, Katty Kay and Claire Shipman write in The Atlantic : Women applied for promotion only when they believed they met 100% of the qualifications listed for the job; men applied when they thought they could meet 60% of the requirements. The difference comes down to confidence, the writers say.

Meeting 15

Meeting 15

Harvard Business Review

APRIL 30, 2014

'How stressful is business travel? Very. Especially if you’re a female vice president. We know this because Michael Segalla and Dominique Rouziès of HEC Paris teamed up with Catalin Ciobanu and Vincent Lebunetel of Carlson Wagonlit Travel to survey thousands of business travelers about the stress they felt at every stage of a trip. When mapped on the timeline of a standard business trip, the data offer a view into who’s stressed out by what.

Survey 15

Survey Report Data Learning 15

Harvard Business Review

APRIL 14, 2014

'In China, urban workplaces discriminate against people whose weight falls outside the expected norm—with the exception of overweight men, says a team led by Jay Pan of Sichuan University in China. For women, being overweight decreases the probability of being employed by 15.2% , on average, but there is no such penalty for overweight men. Being underweight is a different story: It decreases the probability of being employed by 22.9% for women and 34.3% for men.

15

15

Harvard Business Review

APRIL 11, 2014

'Individual contributors sometimes ask themselves, “What will it take for others to recognize my potential?” They may simply want acknowledgement of the importance of the work they do. Or they may aspire to move into management. In some cases, they’ve been told that they’re doing fine and have been advised, “Just keep doing what you are doing.” Yet they see others being promoted ahead of them.

Groups 15

Groups Collaboration Management Survey 15

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Innovation

Harvard Business Review

APRIL 16, 2014

'Displaying data can be a tricky proposition, because different rules apply in different contexts. A sales director presenting financial projections to a group of field reps wouldn’t visualize her data the same way that a design consultant would in a written proposal to a potential client. So how do you make the right choices for your situation? Before displaying your data, ask yourself these five questions: 1.

Data 15

Data Comparison Big Data Design 15

Harvard Business Review

APRIL 9, 2014

'Patience is a virtue, especially when it comes to building capital. But as with most virtues, it’s not always easy to muster, since it usually requires resisting temptations for gratification on the sooner side. Should you put the extra $1,000 earned this month in your retirement savings or use it to buy a new suit? Should you approve money from the firm’s “rainy-day” fund to cover travel for senior executives (yourself included) to a lavish conference this summer or let it continue to accrue a

Conference 15

Conference Report Examples Course 15

Harvard Business Review

APRIL 3, 2014

'It was Friday afternoon in Paris and I had spent the morning teaching a group of Chinese CEOs how to work effectively with Europeans. I asked the class: “What steps should the team leader in this case study take to manage different attitudes towards confrontation on the team?”. Lilly Li, a bird-like woman with a pleasant smile, who had been running operations in Hungary for two years, raised her hand: “Trust has been a big challenge for us, as Hungarians do not take the same time to build perso

Culture 15

Culture Study Meeting Case Study 15

Harvard Business Review

APRIL 16, 2014

'Why would you eliminate sales targets as a way to evaluate, motivate, and reward your sales staff? That is perhaps the most frequent question I’ve received since 2011 when GlaxoSmithKline changed the link between the bonus pay of our pharmaceutical sales professionals in the United States and the numbers of prescription sold for a particular medicine.

Industry 15

Industry Change Course Meeting 15

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Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Generative AI

Harvard Business Review

APRIL 29, 2014

'Surely it makes sense that the more ideas we have, the better our innovation track record will be. Not true, it turns out. Firms that hold ideation sessions ? those in which a group guided by outside consultants generate ideas for new products and services ? generate little additional revenue from new offerings compared to those that don’t. That was a finding of a study of consumer-package-goods companies that I led.

Ideation 15

Ideation Product Development Groups Learning 15

Harvard Business Review

APRIL 22, 2014

'I am the CEO of a fast-growing high-tech company. I’m also a mother of three boys, ages 9, 7, and 4, and I pride myself on being very involved in their lives. I have had to juggle kids and career for the last 10 years, and I cannot separate work and home life, as I’ve found that creates too much stress and pressure. Instead, I integrate both, bringing kids to work and work to home as I need to.

Culture 15

Culture Software Company Creativity 15

Harvard Business Review

APRIL 29, 2014

'I trained as a statistician and first joined Bell Labs in the network performance group. A year or two after I started, it was time for my first big presentation at AT&T Headquarters. I completed my prep well in advance and rehearsed carefully. Then I was off to the big meeting. It could not have gone worse. The only impressions I left were bad ones.

Data 15

Data Analysis Big Data Software 15

Harvard Business Review

APRIL 10, 2014

'Two years ago, Swedish communications technology giant Ericsson found itself looking for a way to explain the value it saw in the Internet of Things. Rather than publish another whitepaper on the topic, the company struck on a different communication tool: Legos. More specifically, Lego robots. Ericsson used Lego Mindstorm robots in a demonstration at the 2012 Mobile World Congress to bring to life its vision of how connected machines might change the way we live.

Artificial Inteligence 15

Artificial Inteligence Training Internet of things Collaboration 15

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