February, 2014

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Siri, Chess, and Prostheses

Boxes and Arrows

'Intelligent machines. There was a time when the mere mention of artificial intelligence was wrapped in constant debate and triggered images of Hollywood-crafted products, like Hal 9000. The concept itself is quite controversial; it challenges human thought as Darwin once challenged human origins. But we moved on, and now we carry these intelligent machines in our pockets.

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Working with Startups

Innovation Leader

Innovation Leader’s Q1 “Peer to Peer” report explores the ways that leading companies are tracking, investing in, and partnering with entrepreneurs and disruptive startups in their industries.

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A Very Good Year for Good Men

CorporateIntel

I started writing for The Good Men Project in its second year of life, offering to share some of my thoughts on business, creative leadership, and management also published on my own blog. In its third year I joined the board of directors and became a strategic advisor to the CEO. As we embark now on its fourth year, I continue onward, helping to accelerate our growth, invigorated by what our CEO and team have accomplished in driving, “The Conversation No One Else is Having.” What is

Project 40
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Don’t Let Your Career Cause Regrets in Your Personal Life

Harvard Business Review

'When I was in my early days as CEO of Quest Diagnostics, working hard to turn around a then-troubled company, my daughter suffered a life-threatening illness. She was a freshman in college in a distant city. As any parent would, I rushed to her bedside. As I stood there, contemplating her uncertain future, I was seized with regret, thinking about my frequent absences during her young life.

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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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The Joker was a Leader

Bill Fischer

The great leadership genius Sid Caesar has died He wasn't a leader, he was a clown! So are many "leaders" I know Ha, ha, ha Clown, maybe? Comic genius, for sure. But, there was nothing foolish about his leadership skills or insights! What does it take for a sponsor of a [.

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Guerrilla Usability at Conferences

Boxes and Arrows

'Does your company have display booths at trade shows and conferences? Typically, these are marketing-dominated efforts, but if you make the case to travel, working the booth can be used for user research. Here’s how I’ve done it. Positioning and justification. At times it can be a hard internal sell to justify the costs and diversions to take your one- or two-person show on the road, all the while piggybacking off of another department’s efforts.

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General Mills Shares Learnings on Open Innovation

Innovation Leader

Mike Helser, head of the General Mills Worldwide Innovation Network, shares what the consumer packaged goods company has learned from its open innovation experiences.

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Inside Xerox’s ‘Dreaming Sessions’ With Customers

Innovation Leader

Xerox felt R&D needed to be better-connected to customers.

40
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Five Reasons You Shouldn’t Launch a Startup Accelerator

Innovation Leader

Want an innovation injection? Start an accelerator. At least, that seems to be the thinking at a growing number of companies, from from Barclays to Volkswagen to Disney.

Company 40
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Tracking the Corporate-Supported Startup Accelerators

Innovation Leader

Major players like Disney, Airbus, and Deutsche Telekom have all launched their own accelerator programs to attract entrepreneurs working on ideas related to their businesses.

40
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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How Trek Bicycle Corp. Built Its Innovation Scorecard

Innovation Leader

Trek exec Chad Manuell says the bike company's leadership wasn't happy with any of the innovation metrics or scorecards they'd seen.

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Why Big Corps Can’t ‘Act like Startups’

Innovation Leader

Just act more like a startup! Break the rules!

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GM on the Skills You Need to Manage Disruptive Innovation

Innovation Leader

General Motors R&D executive Clay Phillips talks about how the automaker is retooling research and development in the wake of bankruptcy.

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The Art of Crafting a 15-Word Strategy Statement

Harvard Business Review

'In the January issue of HBR, Roger Martin sets out some rules for avoiding common mistakes in strategy making. As he writes in “ The Big Lie of Strategic Planning ”, the first rule is “keep the strategy statement simple.” Rather than a long, often vague document, the company’s strategy should summarize the chosen target customers and the value proposition in one page.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Banks’ New Competitors: Starbucks, Google, and Alibaba

Harvard Business Review

'It took computer company Apple only five years to become America’s largest music retailer, and just seven to become the world’s largest. In 18 short months, search engine Google erased 85 percent of the market cap of the top GPS companies after launching its mobile maps app. Alibaba , China’s equivalent to Amazon, became a $16 billion lender in less than three years, and China’s largest seller of money market funds in only seven months.

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Take a Walk, Sure, but Don’t Call It a Break

Harvard Business Review

'Every weekday morning, I take a three-and-a-half mile walk around my neighborhood, in pretty much whatever weather my New England town throws at me. I split an apple and give half to each of the horses at the corner of Cross Street. The sounds of their chomps and slurps fill me with vicarious happiness. When I was a kid I walked to school every day with John Flaherty, Doug Casey, and Rollie Graham.

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How To Say “This Is Crap” In Different Cultures

Harvard Business Review

'I had been holed up for six hours in a dark conference room with 12 managers. It was a group-coaching day and each executive had 30 minutes to describe in detail a cross-cultural challenge she was experiencing at work and to get feedback and suggestions from the others at the table. It was Willem’s turn, one of the Dutch participants, who recounted an uncomfortable snafu when working with Asian clients.

Culture 15
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What to Do When You Can’t Control Your Stress

Harvard Business Review

'Everyone can relate to a day at work that just starts off on the wrong foot. Perhaps you have just had an argument with a spouse or loved one, or you’re late for an appointment even though you had a million reminders in your schedule, or your inbox contains e-mail after e-mail with what seem like impossible demands. These days can feel really long, and before you know it, the smile is wiped off your face, and you dread your next customer or colleague-facing interaction.

Meeting 15
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The Benefits of Innovation in Times of Crisis

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

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Three Mistakes to Avoid When Networking

Harvard Business Review

'We all know networking has the potential to dramatically enhance our careers; making new connections can introduce us to valuable new information, job opportunities, and more. But despite that fact, many of us are doing it wrong — and I don’t just mean the banal error of trading business cards at a corporate function and not following up properly. Many executives, even when they desperately want to cultivate a new contact, aren’t sure how to get noticed and make the right impression.

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How to Make Yourself Work When You Just Don’t Want To

Harvard Business Review

'There’s that project you’ve left on the backburner – the one with the deadline that’s growing uncomfortably near. And there’s the client whose phone call you really should return – the one that does nothing but complain and eat up your valuable time. Wait, weren’t you going to try to go to the gym more often this year? Can you imagine how much less guilt, stress, and frustration you would feel if you could somehow just make yourself do the things you don’t want to do when you are actually sup

How To 15
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Tackle Conflicts with Conversation

Harvard Business Review

'My husband and I got married after only three dates. Three weeks after the wedding, we had our first fight. An extreme conflict avoider, I packed my bags and walked out. Rich chased after me. “Turn around,” he said. “Let’s sit down and have a conversation. There are two things we have to learn to do — one is to fight, the other is to make up.” We’ve now been practicing both for 44 years.

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Develop Strategic Thinkers Throughout Your Organization

Harvard Business Review

'In study after study, strategic thinkers are found to be among the most highly effective leaders. And while there is an abundance of courses, books, articles and opinions on the process of strategic planning, the focus is typically on an isolated process that might happen once or twice per year. In contrast, a true strategic leader thinks and acts strategically every day.

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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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How to Write a Cover Letter

Harvard Business Review

'No one likes job hunting. Scouring through online jobs boards, spiffing up your résumé, prepping for grueling interviews — none of it’s fun. But perhaps the most challenging part of the process is writing an effective cover letter. There’s so much conflicting advice out there, it’s hard to know where to start. Indeed, in an age of digital communication, many might question whether you even need a cover letter anymore.

How To 15
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Thoughts of Fast Food Hinder Your Ability to Derive Happiness from Small Pleasures

Harvard Business Review

'Research participants who had seen a picture of a fast-food burger and fries subsequently rated themselves less happy upon viewing 10 photographs of natural scenic beauty ( 4.86 , on average, versus 5.45 on a seven-point scale), say Julian House and two colleagues from the University of Toronto. Exposure to the idea of “fast food” makes people more impatient and impairs their ability to derive happiness from pleasurable stimuli; this effect could have a long-term negative effect on people’s exp

15
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Your Weakness May Be Your Competitive Advantage

Harvard Business Review

'Midway through the workshop I was teaching on professional reinvention, I gave participants an assignment: create a narrative citing your professional strengths. After the break, a woman named Alison raised her hand. “This one was difficult for me,” she said. “I thought about what was special about me: I’m a strategic thinker, and I can get things done.

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Limit the Time You Spend on Email

Harvard Business Review

'Many of us resist the idea of limiting the total amount of time we spend on email. Instead, we allow the volume of email we receive, and the number of messages that require a response, to dictate how much of our day goes to the endless cycle of send and receive. But letting email set the pace and structure of your working life makes sense only if answering email is the single most important part of your job.

eBook 15
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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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The Best Way to Defuse Your Stress

Harvard Business Review

'I knew that I probably shouldn’t send the email I had just written. I wrote it in anger and frustration, and we all know that sending an email written in anger and frustration is, well, dumb. Still, I really wanted to send it. So I forwarded it to a friend, who knew the situation, with the subject line: Should I send this? She responded almost immediately: Don’t send it tonight.

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The Strategic Mistake Almost Everybody Makes

Harvard Business Review

'“It is simple math,” the strategist said in a tone that sounded suspiciously similar to how I explain things to my six-year-old daughter. “Decreasing churn by a percent — a single percent! — creates tens of millions of dollars of value. A point of market share creates five times that amount. Our growth investments are years from providing that kind of return.”.

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When a Vacation Reduces Stress — And When It Doesn’t

Harvard Business Review

'I thought it was simple: Vacations are fun, Americans are stressed, and happiness raises productivity and sales. Therefore, people should take more vacations, right? But research doesn’t hold that line of thinking up. Not every vacation is equal. According to a 2013 report by the Center for Economic and Policy Research , the U.S. is the only developed country that does not legally require a single paid vacation day.

Survey 15
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Understand the Sacrifices Before Launching a Start-Up

Harvard Business Review

'Making the decision to found your own business is a life-altering experience. Of course, it’s what comes after that breakthrough moment – how unique the idea, how quickly you move, how you continue to innovate – that ultimately separates the wheat from the chaff. . And whether you’re in the culinary arts, book publishing or cloud technology, when you become an entrepreneur, work-life balance becomes a thing of the past.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m