January, 2014

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Elements of Learning Experience Design

Boxes and Arrows

'The process of designing any sort of human experience, regardless of purpose or platform, is centered around reaching a desired outcome, ideally with as little fuss and as much joy as possible. The purpose of an experience and the platform on which the experience takes place will vary: purchasing a plane ticket on a tablet to vacation, enjoying a musical performance in a theater, or learning to code in a classroom.

Design 110
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A Hall of Fame for the Rest of Us

Bill Fischer

Few things are as exciting for a baseball fan as the selection of this year's class of Hall of Fame inductees. I'm sure that it's the same in football and soccer and other similar activities, including Rock and Roll, although without as much press, given the age and allure of [.

40
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Why News Corp. Innovates ‘Under the Radar’

Innovation Leader

After launching a high-profile iPad newspaper that didn't succeed, the Manhattan-based publishing company is taking a quieter approach to incubating new products.

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Innovation and the Benefits It Can Bring to a Company or an Organization

Innovation 360

Innovation and the Benefits It Can Bring to a Company or an Organization. Innovation is an essential factor that drives the performance and productivity of a business. This also helps you and your business grow. In totality, a business that seeks to innovate is more productive and is able to generate a lot of jobs as compared to a non-innovative active business.

Company 40
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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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If You’re Not Helping People Develop, You’re Not Management Material

Harvard Business Review

'Skilled managers have never been more critical to the success of firms than they are today. Not because employees can’t function without direction, but because managers play a vital role in talent management. Gone are the comprehensive career management systems and expectations of long-term employment that once functioned as the glue in the employer-employee contract.

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The Creative Impact of Improvisation

Boxes and Arrows

'Improvisation is a very old and time-tested form of theater. The earliest use of improvisation is found in records of a Roman farce performed in 391 BC. Given its long history, it’s surprising to me that in our modern world, comedy–and comedic improvisation–is considered a low-brow form of entertainment. It is generally eschewed by the erudite.

More Trending

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Evolving a Creative Workplace: Step 6

Boxes and Arrows

'In this series, I’ve been using an organic garden analogy to describe how we’ve grown Intuitive Company sevenfold over the past five years. In previous installments I gave advice on how to prepare your organization for growth , and what it means to plant the right people into the mix, water and add fertilizer to encourage success , and then till and experiment to continue pushing yourselves.

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Evolving a Creative Workplace: Step 7

Boxes and Arrows

'After discussing how to prepare , plant , water , fertilize , till and experiment with and then observe and protect your organic garden of a team, I’m happy to announce that the last two steps are quite fun. You’ve worked hard to grow your business and have made the necessary tweaks along the way. Things couldn’t be better. Or could they? Picking comes next, and it’s a way to recognize the highest achievers and celebrate successes.

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A Hall of Fame for the Rest of Us

Bill Fischer

Few things are as exciting for a baseball fan as the selection of this year's class of Hall of Fame inductees. I'm sure that it's the same in football and soccer and other similar activities, including Rock and Roll, although without as much press, given the age and allure of [.

40
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Learnings from GE on Connecting with Entrepreneurs

Innovation Leader

GE hunts for breakthrough ideas by engaging with startups and academic researchers in new ways. See how the group held a first-of-its-kind event last fall.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Four Steps Hershey’s Uses to Reduce Innovation Risks

Innovation Leader

Director of Adjacency Innovation Deborah Arcoleo lays out the four steps she uses to de-risk innovation initiatives.

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Why Dyn Celebrates Big Projects like Big-Budget Movies

Innovation Leader

A fast-growing New Hampshire tech services company borrows an idea from Amazon to create movie-style posters that mark product upgrades and new offerings.

Project 40
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Can Your Company Invent the Future?

Innovation Leader

In the book "The New Killer Apps: How Large Companies Can Out-Innovate Start-Ups," Chunka Mui examines how Walgreens worked to claim a new position in healthcare.

Company 40
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Importance of Performing an Innovation Diagnostics

Innovation 360

Importance of Performing an Innovation Diagnostics. Many business owners and CEO’s tend to wonder why their proposed innovation programs are a failure. These programs are not likely to deliver the results that they expect. Actually, innovation is always included in the agenda of the higher ups. Nevertheless, they do not spend more time in assessing the innovation capabilities of their organization.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Clay Christensen: Why Most Innovation Leaders Will Fail

Innovation Leader

Christensen, author of the seminal business book “The Innovator’s Dilemma,” warns that too many executives don’t understand the “corporate laws of physics” in enough detail — and think they can simply will the organization to change how it works.

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Your Employees Want the Negative Feedback You Hate to Give

Harvard Business Review

'Would you rather hear positive feedback about your performance or suggestions for improvement? For the last two weeks, we’ve been compiling data on this question, and on people’s general attitudes toward feedback, both positive and corrective. So far we’ve collected it from 899 individuals, 49% from the U.S. and the remainder from abroad. Before we tell you what we found, we suggest you take the same assessement here so you can put our findings within your own personal context.

Groups 22
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Does Your Company Make You a Better Person?

Harvard Business Review

'When we hear people talk about struggling to maintain work-life balance, our hearts sink a little. As one executive in a high-performing company we have studied explained, “If work and life are separate things—if work is what keeps you from living —then we’ve got a serious problem.” In our research on what we call Deliberately Developmental Organizations—or “DDOs” for short—we have identified successful organizations that regard this trade-off as a false one.

Company 21
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The Four Secrets to Employee Engagement

Harvard Business Review

'How did you feel about coming to work this morning? I’m sure many factors influenced whether you felt like digging right in, but one of the most significant was almost surely your boss. It seems obvious: Direct supervisors who set their teams up for success, observe them in action, ask for feedback, identify the root causes of employee concerns, and then follow through with meaningful improvements have happier, more engaged employees.

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The Benefits of Innovation in Times of Crisis

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

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How to Build Brand Religion

Harvard Business Review

'On Thursday at 11 a.m., the Supreme store in Soho debuts a new sneaker design, and people wait around the block to be the first to purchase it. Roughly a mile away in Madison Square Park, a line snakes past manicured lawns as people wait an hour in line to buy a Shake Shack cheeseburger. Further downtown, Tyler, the Creator, the impresario leading man of the hip-hop collective Odd Future, hosts a pop-up shop on Orchard Street with a thousand kids waiting in line to meet the artist and buy his g

How To 19
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A Company Without Job Titles Will Still Have Hierarchies

Harvard Business Review

'Radically flat. That’s the management goal that Tony Hseih, founder of e-commerce giant Zappos, aims to achieve by the end of 2014. To get there, Hsieh plans to toss out the traditional corporate hierarchy by eliminating titles among his 1,500 employees that can lead to bottlenecks in decision-making. The end result: a holacracy centered around self-organizing teams who actively push the entire business forward.

Company 18
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For a More Flexible Workforce, Hire Self-Aware People

Harvard Business Review

'Companies frequently complain that it’s tough to find the right people. If, amidst high unemployment, this seems counterintuitive, consider the deep trends driving the mismatch: technology and globalization have transformed what it takes to succeed in business. A new generation of professionals places more importance on organizational values and passion for the work than on a paycheck.

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Why I Hired an Executive with a Mental Illness

Harvard Business Review

'A few years ago, I was interviewing a candidate for a substantial position in our firm. Although the candidate and I had exchanged a number of emails, this was our first meeting. We got along very well. Then something unexpected happened: She looked me in the eye and said that she struggled with “mental illness.” She added that she’d been on meds for more than a decade, and that there had been no episode during that time.

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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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Why Sales Organizations Fail

Harvard Business Review

'What prevents a sales organization from achieving success? After studying hundreds of sales organizations, I have found the answer to this question is directly related to the challenges associated with their development stage. Every sales organization can be classified based upon whether it is in a “Build,” “Compete,” “Maintain,” “Extend,” or “Cull” stage.

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Cultural Coaching: Knowing When to Shut Up

Harvard Business Review

'Anyone who’s spent time in another culture will be aware that the norms and assumptions around conducting meetings are a minefield. But while you can easily accept that in theory, you may have to blow yourself up to really get the point. My big lesson in how not to conduct a multicultural meeting came, ironically enough, when I was supposed to be coaching a top executive at French car manufacturer Peugeot Citroën and his wife in preparation for the cultural adjustments they’d need to make in th

Culture 15
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How Couples Can Cope with Professional Stress

Harvard Business Review

'Most of us are familiar with the cycle. At work, the pressure to be “always on,” to meet deadlines, to serve the demands of colleagues or customers, or to deal with a difficult coworker can create stress that leaks into our personal lives. This stress can cause us to be impatient with romantic partners or kids or to neglect our duties at home, creating a vicious cycle of anxiety outside the office that makes work stresses even harder to face.

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The Great Leap Generation F Needs to Make

Harvard Business Review

'Imagine a towering, sheer cliff. Imagine a deep canyon below, full of ruined cities. Now imagine, on the canyon’s other side, a bountiful plain, rippling in the breeze, stretching into the sunset. Welcome to the economy of the twenty-first century. For young people today, the economy basically feels something like the portrait above, and they’re the ones stuck at the bottom of the ravine.

Meeting 15
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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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If You’ve Just Taken Over a Team, Quickly Let Underperformers Go

Harvard Business Review

'The best way for a manager to be successful is to build a top-notch team. But when most managers take on new positions, they hesitate to act quickly in replacing poor performing incumbents. Months later, when reflecting on what they could have done differently, almost all of these managers say that they should have moved faster in making the tough “people calls.”.

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The Right Way to Answer “What’s Your Greatest Weakness?”

Harvard Business Review

'Thomas Jefferson once said that “honesty is the first chapter in the book of wisdom”. Though truth-telling abounds in grade school platitudes, it seems scarcer the older we get. But this decline in honesty — let’s call it dishonesty — isn’t necessarily innate. Dishonesty can be taught. In my experience, I’ve noticed that, of all culprits, college career centers are exceptional traffickers of such miseducation.

LEAN 15
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Employees Perform Better When They Can Control Their Space

Harvard Business Review

'If you want to build a culture of high performance , start by taking a look at your office environment. It matters more than you may realize. As co-CEO of the design and architectural firm Gensler , I’ve spent my career designing workplaces and studying the link between design and business performance. Our firm’s four decades of collective experience and research indicate that an optimal physical environment can serve as a foundation for an effective workforce.

Survey 15
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Hispanic Talent Is the Future for Big Companies

Harvard Business Review

'For over a decade, Hispanics have been the largest minority in the U.S. This group will represent the largest component of the workforce in California as early as next year. By 2050, Hispanics will represent over half of the nation’s workforce. Obviously, this cohort is likely to be an important source of talent for major corporations over the years ahead.

Company 15
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m