May, 2015

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Zappos Just Pulled Off the Boldest Change Management Move Ever

Tim Kastelle

Why aren’t we mad at the bad managers? Have you heard that 210 people left Zappos at the end of April because they apparently don’t like the new flat management system called Holacracy® that the firm is moving to? I’ll bet you have. In the 12 days since that happened, have you heard that : US Steel announced more layoffs, bringing them to 9000 people cut for the year.

Change 176
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Driving Innovation through Employee Engagement - Shift your Focus

Imaginatik

Working with a wide variety of innovation teams, companies, and innovators we hear: We want to “ democratize” innovation. We want to engage employees in innovation. We want everyone to have a say. While these are nice sentiments, something seems to be getting lost along the way to building a true innovation competence. Because people readily understand suggestions, incremental ideas and crowdsourcing, this tends to be the main focus when starting up innovation.

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Innovate your processes before innovating your products

Jeffrey Phillips

I was leading an innovation training session, talking about the reasons for conducting trend spotting and scenario planning prior to idea generation. There are many reasons why I like trend spotting and scenario planning, but it's the sense of understanding what might happen in the future that really resonates with me. I described why we advocate trend spotting and scenario planning as a component of innovation, especially as the expectations of an innovation activity are more disruptive.

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One Weird Thing About Customer Satisfaction

IdeaScale

Here’s one weird thing about customer satisfaction: it may be that your employees have the key to improving it. After all, employees are the people who interact with customers on a day-to-day basis, and are most aware of common concerns amongst customers, as well as improvements that will have the biggest impact. Further, employees have knowledge of the structure and resources of the organization from the inside, so they are better equipped to recommend practical changes.

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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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Most Companies Fail at Innovation Because…

Braden Kelley

Most companies fail at innovation because they fail at change. There you go, there is the entire article in a single sentence.

Company 147
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Soren Kaplan’s Leapfrogging May Newsletter

Leapfrogging

Why Women are the Future of Business Innovation. 2015 has so far been monumental for women. Hilary announced her run for office, and six women took home the Pulitzer Prize (compared to one female winner in 2014). Yet, when it comes to business, women get screwed. Women make 77 cents for every dollar earned by men. Only 25 CEOs in the Fortune 500 are women, a mere 5%.

More Trending

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Fresh Air From Students' Open Eyes at ExxonMobil

Imaginatik

I had the pleasure of organizing a special future oriented ideation session for ExxonMobil with students of the Foresight program of the University of Houston College of Technology. Those students did a great job challenging the team of ExxonMobil by simply sharing their vision of the future. This vision is not something that the ExxonMobil team encounter in their day to day work.

Ideation 217
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Where to focus your innovation effort

Jeffrey Phillips

OVO has done a fair amount of innovation work in the banking and financial sector. As such I would not call us "experts" in the banking or financial services space, but we've spent time there and we are always interested in new ideas that are percolating in the industry. It was with great interest that I read a synopsis of a presentation given at Forum 2015, by the wonderfully named Jeffry Pilcher, who is the CEO/President and Founder of The Financial Brand.

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How to Work Like a Startup

IdeaScale

Startups are some of the most successful and innovative businesses out there right now. Their very nature makes them primed for innovation programs and effective development of new ideas. Even if your organization is not a startup, there are invariably things that you can learn from the models presented by the startup ecosystem. RocketSpace, a tech campus located in the Bay Area, has an open innovation consultancy which is specifically aimed at helping brands understand how startups work, how to

How To 148
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Change the World – Step One

Braden Kelley

Do you want to change the world? Even just one tiny corner of your own world? Change often feels overwhelming, scary even, and frequently we don’t know where to begin.

Change 143
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Do Your Internal Functions Have A Strategy?

Matthew May

A significant portion of my strategic facilitation work is with internal functions, a click or two below corporate and business unit strategy: marketing, human resources, purchasing, and even internal strategy groups. There is good news and bad news in this. The good news is that internal functions have recognized the need to be strategic, even if it is because higher level strategies demand supporting strategies.

Strategy 100
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An immersion in Corporate FabLabs

Rapid Innovation in digital time

FabLabs, and now Corporate FabLabs are soaring. Through the presentation of some Fablabs creators, we realize that, beyond manufacturing tools, they are extensive and sparkling innovation spaces.

Tools 87
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Announcing the 2015 Global Innovation Survey

Imaginatik

Though innovation has become an executive imperative, it has yet to mature into an established company-wide core competence at most organizations. To help innovation leaders and forward-thinking companies do better, Imaginatik has launched the 2015 Global Innovation Survey. This research initiative, a follow-up from a similar study in 2013, is aimed at defining the state of innovation in the enterprise in 2015.

Survey 211
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The problem with corporate innovation

Jeffrey Phillips

If that sounds like a pretentious title, you are probably right, but it's time to start talking about the fact that so many companies simply cannot innovate effectively. Many long standing corporations in the US are simply withering on the vine, unable to respond to changing market conditions, new competitors or changing consumer demands. Past success does not guarantee future success, and by the time many of these firms recognize the need to innovate the opportunity has past them by.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Starting with a Great Strategy

IdeaScale

More and more these days, great organizations are employing innovation programs. These organizations have come to realize that, in order to stay relevant, it’s imperative to continue evaluating and growing. While deciding to incorporate an innovation program may be an easy decision, deciding the structure and strategy surrounding that program can be more difficult.

Strategy 135
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Change the World – Step Two

Braden Kelley

Are you and your organization ready for change? Too often organizations define the change effort they want to pursue without first identifying whether there are people, resources, legislation, etc.

Change 128
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Mentoring as an investment

Boxes and Arrows

Have you ever asked for an update on a project you’d invested a great deal of time and energy in, only to hear “they have completely redesigned it since then”? I did, and it left me with this very empty feeling. After some wallowing, I realized I needed to discover a new way to think about the way I work and what really matters in my consulting career.

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30 Inspiring Insights into Innovation

Gijs Van Wulfen

Yes, Innovation is extremely difficult. You are not the only one who thinks it’s a real challenge. It has been a struggle for me the last 30 years as manager, consultant, facilitator and as founder of the FORTH innovation method. That’s why I love it actually. Because I love to do difficult things. My personal goal is to make innovation less complex so others will be able to innovate their product – and service portfolios and organizations – themselves.

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The Benefits of Innovation in Times of Crisis

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

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This is what an internship in innovation looks like

Board of Innovation

As the years passed by, Board of Innovation saw many interns doing the same. In many companies, an intern, is … just an intern, but not here. That’s why we wanted to highlight what an internship in innovation (at Board of Innovation) looks like. Therefore we did a (small) interview with our latest asset, Simon Fourès who came all the. Read More.

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What Innovation shares with Humor

Jeffrey Phillips

I had the opportunity to listen to NPR a lot over the weekend. I was driving my daughter to and from her college as the semester has just ended. That meant a lot of time on the road, listening to music, books on CDs and the radio. I've found that NPR is a good source for a lot of my innovative posts, and this weekend was no exception. Matt Diffee, a cartoonist for the New Yorker magazine, was interviewed in a news segment.

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Why Does the Government Need Innovation Now?

IdeaScale

Innovation seems to be the buzzword these days when it comes to technology, business, policy, and everything in between. The Partnership for Public Service, Deloitte, and Hay Group recently released their 2014 report on the Best Places to Work in the Federal Government. The top ranked agencies, NASA, the State Department, and the Commerce Department have remained constant for the past two years.

Policies 135
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Your Chance to Help Change Change

Braden Kelley

My first book Stoking Your Innovation Bonfire was designed to help organizations identify and remove barriers to innovation, but readers also found it to be a great primer on how to take a structured, sustainable approach to innovation, and as … Continue reading →

Change 128
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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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Why CEOs have Liberal Arts Degrees

Mills-Scofield

Some of today's top CEOs were history, political science, sociology, chinese and music majors in college. They are leading global airline, chemical, healthcare, pharmaceutical, and financial companies, among others. There are very practical reasons for a Liberal Arts degree, and Samanee Mahbub (Brown '18) thinks the reasons are crystal clear. Let's hear it from her. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~.

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Living Innovation at Merck Serono, by Ulrich Betz

Rapid Innovation in digital time

Dr. Ulrich Betz is Head of Innovation & Entrepreneurship Incubator’ at Merck Serono. Merck Serono initiated recently a great variety of open and participative innovation initiatives: Innospire Idea Competition, Innovation Boost 2015, Innovation Cup, Open Compound, Open Call for drug discovery, and Outcubation.

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How last year’s hottest startup is making money from their ‘free’ HR software

Board of Innovation

Recently, the hottest startup of 2014, Zenefits raised another $500 million and got a $4.5 billion valuation. Time for us to analyse their business model, how are they making money from their ‘free’ HR software? Let’s start with the product, Zenefits is offering free cloud-based HR software to any company. So companies can centralise all of their employees’ information in.

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Stop Treating Business Model Innovation As Change Managment

It's Saul Connected

There’s plenty of time for change management once we’ve demonstrated new models worth changing into. Exploring and testing new business models is strategy development before it’s change management. Business model innovation is a persistent and generative exploration of entire new ways to create, deliver and capture value. Leaders vested and working in the core must be prevented from leaning against and blocking ongoing R&D for new business models.

Change 60
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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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Innovations in Measuring and Managing Drug Addiction Treatment

IdeaScale

The National Institute on Drug Addiction has issued an exciting new challenge that breaks the boundaries between research specialties to improve the quality of drug addiction treatment. The Challenge, including the official rules and submission criteria, can be seen here: [link]. Group and individual submitters are competing for part of a $100,000 prize pool.

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Making Innovation a Habit

KindlingApp

What do losing weight, getting organized, and spending less while saving more have in common? They were the top 3 New Year’s resolution for 2015. At year-end, only 8% of people will be successful with their resolutions. In between juice cleanses and avoiding the seasonal sales, we find ourselves reverting back to old ways. Why? Most of us do not turn our resolutions into habits.

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Why Language Matters for Everything

Mills-Scofield

How many languages do you speak? Only 7% of American college kids study a language. Think this is a problem? It is a huge socio-economic-global-geopolitical-security one! Amelia Friedman didn't set out to start a business learning languages from her peers - like Bengali, Thai, Tamil. but she has. We need to communicate like never before - and language is how.

Culture 63
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The Banks Guide to scouting Fintech

Matthew Griffin

“Four of Europe’s largest banks reveal their Fintech scouting strategies and with one exception their approach won’t come as a surprise. As an Entrepreneur you’ve worked 247 365 and seen your bank balance dwindle. Attention is your oxygen so what can you do to stack the odds of being noticed in your favour? ”. To an Entrepreneur attention is oxygen so imagine the electricity that flows through a room when you put thirty budding European Fintech Entrepreneurs in the same room as senior executives

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m