August, 2017

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An introduction to Design Thinking for Innovation Managers

HYPE Innovation

“Design thinking draws on logic, imagination, intuition and systemic reasoning to explore the possibilities of what could be, and to create desired outcomes that benefit the end user (the customer). A design mind-set is not problem-focused, it’s solution-focused, and action-oriented. It involves both analysis and imagination. Design thinking is linked to an improved future and seeks to build ideas up—unlike critical thinking, which breaks them down.

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Be Unpredictable – Surprise your Customers and Competitors

Destination Innovation

Boy Browning. Frederick Arthur Montague Browning (1896 – 1965) was known as ‘Boy’ Browning. He served in the British Army with distinction in the First World War. He was promoted to Adjutant at the Royal Military College, Sandhurst. During the Sovereign’s Parade of 1926, he did something unexpected by the large audience who came to see the closely choreographed and well-rehearsed parade of cadets.

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The limitations, criticisms and new pathways for Design Thinking – Part One

Paul Hobcraft

Let me summarize where we are today in design thinking. In the past couple of weeks, I have been spending a fair amount of time on investigating design thinking. This is part one of my thoughts that came out of investigating and researching design thinking in the past couple of weeks. Within two posts, I want to provide my outcomes, bridging the present and pointing towards a better design thinking future, in my opinion urgently needed.

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“Why are You Showing me That?” The Decision-Making Behind IdeaScale’s New Reporting

IdeaScale

Over the next couple of months, IdeaScale will be rolling out a suite of new reports alongside improvements to our ability to integrate with Analytics and BI tools. Upgrading our reporting has been a long-held goal of our team and we’re excited to start letting customers get their hands of the Beta version of the new tools. As we get ready to roll out the feature, we wanted to take some time to talk about how it works, why it works like it does and how our IdeaScale feedback community is going t

Report 0
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Going Beyond Chatbots: Connecting AI to Your Tools, Systems, & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

If AI agents are going to deliver ROI, they need to move beyond chat and actually do things. But, turning a model into a reliable, secure workflow agent isn’t as simple as plugging in an API. In this new webinar, Alex Salazar and Nate Barbettini will break down the emerging AI architecture that makes action possible, and how it differs from traditional integration approaches.

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4 Reasons Great Leaders Are Not Afraid to Fail

Idea to Value

Many people have an overwhelming fear of failure. This usually stems from societal programming that tells us how negative and even shameful failure is. However, the reality is that failure is a necessary part of life. It is just one step of thousands you will take. It is unreasonable to expect to complete each task in life perfectly on the first attempt.

Learning 201
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Innovation Is Never 1 Thing (Actually It’s 3 Things)

Digital Tonto

It’s never enough just to have a great idea. You have to see it through. Related posts: How Innovation Really Happens. We Too Often Ignore The Tradeoff Between Innovation And Optimization. Let’s Not. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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Innovate and Persuade with a Well-Judged Nudge

Destination Innovation

Behavioural nudges are clever policy tweaks often used by governments to influence the choices that people make. They are often found to be more effective and less costly than direct actions such as quotas, taxes or subsidies. Here are some simple examples: Putting calorie counts on menus encourages people to make healthier choices – salads instead of french fries.

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Exploring frameworks and methods you need to know as an Innovator

Paul Hobcraft

Recently, well actually, over the past twelve or eighteen months, I was asked to explore and explain different frameworks that the innovator might need to know or at least have an opinion upon. These were for HYPE and posted on their blogs, mostly under their “Methods & Frameworks ” tag. Some of these investigations or explanations were fairly long so I decided to not reproduce them here but to have an opening summary and then set up the links onto their site for you to read the

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Incentives for Participation or Incentives for Success? What Works?

IdeaScale

In a fast-paced corporate environment where there are many expectations and a steady stream of work, how (and more importantly) why, would you carve out time to contribute to your company’s new ideation platform? Recently a customer asked me if I could share some insight as to what type of incentives really work to drive engagement across divisions and companies.

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Podcast #21 Jeff de Graff – Why you need conflict to succeed at innovation

Idea to Value

In today’s episode of the Idea to Value Podcast, we speak with one of the world’s most well-respected innovation professors, Jeff de Graff from the University of Michigan. Jeff has been involved in Innovation research and teaching for more than 3 decades ( which is almost as long as I’ve been alive… ), is the author of multiple books on the subject of creativity and innovation, has worked with around half of the Fortune 500 companies and is known as the Dean of Innovation

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Empowering Every Resident with Tools for Change and Innovation

Braden Kelley

What if you could empower every citizen with tools that will help your city, state or country innovate and change faster than the competition for a penny a person?

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Can you really engineer an open culture?

HYPE Innovation

The idea that an open culture can be engineered or that cultural change can be outsourced is tempting. So tempting, in fact, that many organizations – large and small, for and not for profit – will at one point find themselves (mis)spending a great deal of time, resources and emotions on trying to make it, break it or maintain it. As Michael Watkins puts it in his HBR article : “If you want to provoke a vigorous debate, start a conversation on organizational culture”.

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Eleven Reasons for the UK’s Poor Productivity

Destination Innovation

According to the Office for National Statistics (ONS) UK productivity has fallen to levels it held in 2007. Productivity in the UK has consistently lagged well behind Germany and France and has now been overtaken by many other countries as this OECD chart shows. This is the key reason why wages, growth and competitive performance are all held back.

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The limitations, criticisms and new pathways for Design Thinking – Part two

Paul Hobcraft

This is part two of my thoughts that came out of investigating and researching design thinking in the past couple of weeks. Part one is here. Within these two posts, I want to provide my thoughts, bridging the present and pointing towards a better design thinking future, one that in my opinion, is urgently needed. These two posts are not intended as a mapping of the present DT landscape, they are reflective posts coming from what I researched.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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The Stages of Innovation. Where Are You and What Does That Mean for You?

IdeaScale

A brilliant innovation starts with a single step. How does innovation happen? That’s a question that bedevils even the most creative of companies. Innovation is necessary for corporate survival, but where is your company in the five stages of innovation? And what’s entailed in each of them? Step 1: Ideas. The good news is that the first step is the easiest.

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Stop Complaining About Meetings And Start Making Them More Effective

Digital Tonto

They need to function as enablers of networks, not extensions of hierarchies Related posts: How to Run Effective Meetings. We Need To Stop Chasing The Last Big Thing And Start Preparing For the Next. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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You don't lack time to innovate. You lack allocation and purpose.

Jeffrey Phillips

You'll forgive me if I lapse into a bit of consultant speak - can't help but do so since I've been in consulting for many years. One of the factors that dictates what people do as consultants (and in other jobs or industries where time is tracked to projects or other expense categories) is the availability of charge codes. Everyone knows that lawyers, for example, typically bill their time in 15 minute increments.

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The Baldrige Framework: In Pursuit of Excellence

HYPE Innovation

The history of management is littered with outmoded fads, those tools that seem to have a short shelf-life. There are a few that are seemingly enduring, but one that perhaps does endure is the Baldrige Excellence Framework. Since its inception in 1988 thousands of organizations around the world have used the framework to improve their organization's effectiveness and achieve sustaining results.

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The Benefits of Innovation in Times of Crisis

Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

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Sights to see in North-East Scotland

Destination Innovation

Dunrobin Castle. Most visitors to Scotland stop in Edinburgh and then head to the north-west Highlands and Skye – which are undoubtedly spectacular. The opposite coast is much less visited but still has plenty to offer. Take a car from Inverness (which is well worth a visit), have a look at Loch Ness and then travel north to take in these recommendations: John O’Groats.

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Millennials and innovation in the workplace

Exago

In 2016, Deloitte collected the points of view of nearly 7,700 Millennials representing 29 countries around the globe. All participants had been born after 1982, had obtained a college or university degree, were employed full-time, and predominantly worked in large (100+ employees) private-sector organisations. The post Millennials and innovation in the workplace appeared first on Exago.

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How Design Thinking Complements Crowdsourced Innovation

IdeaScale

In my double role as an innovation architect at IdeaScale and a consultant for innovation management, I rely on a variety of methods to set my clients up for success. Combining methods is one of the ways I make sure they make the most out of their innovation efforts. In this post, I’d like to talk about how design thinking complements crowdsourced innovation.

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4 Things Gandhi Can Teach Us About Transformational Change

Digital Tonto

If we ever hope to change the world we first must transform ourselves. Related posts: How To Create Transformational Change, According To The World’s Most Successful Social Movements. To. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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The most innovative man in the world

Jeffrey Phillips

For the last few years a commercial has been running to advertise Dos Equis. In these commercials there's always some hyperbole (I know, who would of thunk it in a beer commercial) about a suave, sophisticated gentleman who can simultaneously drink Dos Equis and entertain heads of state. He is, we are constantly reminded, the most interesting man in the world.

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Building & Managing an Ecosystem of Co-Created Value

HYPE Innovation

“True stability results when presumed order and presumed disorder are balanced. A truly stable system expects the unexpected, is prepared to be disrupted and waits to be transformed.” Tom Robbins - American author. From previous posts on this subject, we know a few important things: Ecosystems are the most sophisticated vehicles for collaboration, co-creation and impact generation known to us today, Ecosystems embrace a logic whereby all value is co-created.

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Who is the Innovator? Amazon or Kroger?

Braden Kelley

Now, first of all, Kroger is a Cincinnati-based company not a Seattle-based company, so it is only natural that I should hear more about the things Amazon is experimenting with than those of Kroger, owners of a portfolio of grocery … Continue reading →

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Podcast #20 – Brad Barbera: How to learn to love chaos but hate confusion

Idea to Value

In today’s episode of the Idea to Value Podcast, we talk to Brad Barbera, author of “Keep Innovation Simple”, Innovation Strategist and holder of the first patent for low-fat mayonnaise. Topics covered in this episode: Is there a perfect formula for innovation which works for all companies? (03:00). Why you need to be careful about applying best practice from other companies (04:30).

Learning 145
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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo and Dennis Street

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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Seven Critical Crowdsourcing and Open Innovation Mistakes to Avoid

IdeaScale

Don’t get frustrated with your crowdsourcing campaign. Crowdsourcing and open innovation are great ideas. But like any great ideas, great results need smart execution. Too many ideas fall into a crowdsourcing gap, so here are the problems to avoid. Unfocused Strategy. By far the biggest problem is people have an idea and decide, vaguely, to throw crowdsourcing at the problem.

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Is It Time To Rethink The Scientific Method?

Digital Tonto

We can no longer think about the process of discovery in the traditional way. Related posts: How Even Small Businesses Can Access World Class Scientific Research. Marketers Need To Rethink The. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

Marketing 152
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Loyalty is no longer enough to both employers and the workforce

Exago

How does the fourth industrial revolution, blurring the real and technological worlds, affect companies and the way they do business? How do companies manage their corporate culture to increase employee engagement? What tools and methods are used to keep employees motivated and engaged? The post Loyalty is no longer enough to both employers and the workforce appeared first on Exago.

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Flirting with ideas

HYPE Innovation

Vienna. 1926 and Slawa Duldig was looking forward to a pleasant Sunday walk in the gardens of the Kunst Historisches Museum, a favourite haunt. Except that the prospect on this May morning with its ominous looking clouds was not so inviting – and so to prepare for the likely showers she took a heavy umbrella with her. She captured her frustration in her notebook - ‘Why on earth must I carry this utterly clumsy thing?

Ideation 150
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m